I have recently purchased a new car from Vertu Volkswagen in Mansfield. I cannot fault the customer service received from everyone at the dealership, from our first visit through to collecting my... Voir plus
L'entreprise a répondu
206 Chesterfield Road North, NG19 7JG Mansfield, Nottinghamshire, GB
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I have recently purchased a new car from Vertu Volkswagen in Mansfield. I cannot fault the customer service received from everyone at the dealership, from our first visit through to collecting my... Voir plus
L'entreprise a répondu
Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Voir plus
L'entreprise a répondu
A huge thank you to Joe Percy at Mansfield VW for making the purchase of my new VW Polo such a fantastic experience. Joe went above and beyond every step of the way, ensuring everything was explained... Voir plus
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We had the best, stress free experience from start to end at Volkswagen Vertu Mansfield. Mark Robinson was friendly, helpful, efficient and kept in touch every step of the way.
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Écrit par l'entreprise
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Royaume-Uni
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A répondu à 96 % de ses avis négatifs
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Collected my new automatic t roc yesterday from Mansfield, Naglis was very helpful from test drive to purchase, informed me about controls as I’ve not had a vw before, I live this car and would very recommend Vertu to anyone.

Réponse de Vertu Motors - Volkswagen Mansfield
Naglis and Brett was amazing! Naglis was knowledgeable and helped me find the perfect car! Thank you :)

Réponse de Vertu Motors - Volkswagen Mansfield
Very knowledgeable, helpful and friendly staff. This is the third VW we’ve had I we are very pleased with it.

Réponse de Vertu Motors - Volkswagen Mansfield
Excellent service from all the staff at the Bodyshop. First class repair on our car after an accident. Top quality finish and colour match. Kept well informed and looked after very well.

Réponse de Vertu Motors - Volkswagen Mansfield
I visited Vertu Volkswagen and met with Stefan at the Mansfield site. From the beginning Stefan was super helpful, friendly and approachable and guided me through the whole process with patience and professionalism. Stefan sought my new car promptly and kept me up to date at every point. I am so happy with my new car and really pleased I decided to visit the Mansfield site. I couldn't recommend them enough- special thank you to Stefan! A positive experience, would recommend Vertu every time, thank you!

Réponse de Vertu Motors - Volkswagen Mansfield
Excellent service. Clear explanation of finance agreement. Very good price. All required specifications met.

Réponse de Vertu Motors - Volkswagen Mansfield
Thanks to bev,and all of the bodyshop team for the excellent quality of workmanship shown,in respraying my front bumper, due to stone chips,also fitting new yellow front fog lights,returning my Honda jazz sport,back to me looking showroom condition again

Réponse de Vertu Motors - Volkswagen Mansfield
It was a very laid back and stress free process for the part exchange and purchase of my new car.
Very friendly and attentive staff.
Would highly recommend

Réponse de Vertu Motors - Volkswagen Mansfield
Excellent information and knowledge around the car we were looking at. Perfect handover from Johnothan and Jamie.
We will definitely recommend this dealership to family and friends.

Réponse de Vertu Motors - Volkswagen Mansfield
My experience with Vertu was perfect.
I personally dealt with Fraser, his communication was spot on, he was nice and friendly to approach, happy to answer any questions, he has the car prepped and ready to go on collection day.
So I 100% recommend Vertu.

Réponse de Vertu Motors - Volkswagen Mansfield

Réponse de Vertu Motors - Volkswagen Mansfield
I recently purchased a Volkswagen Golf 2020 eTSI from Vertu Mansfield and had a genuinely excellent experience. I traded in my Mini Cooper (which I had also bought from Vertu Durham), and the entire process was smooth, transparent, and stress-free.
Jonathan and Brett were incredibly helpful throughout — friendly, knowledgeable, and patient with every question. They guided me through the options, made sure everything was clear, and never pushed for anything unnecessary. I really appreciated how straightforward and supportive the whole interaction was.
The car is exactly what I was looking for and I’m extremely happy with the purchase. I would definitely recommend Vertu Mansfield to anyone looking for a reliable and customer-focused dealership.
Thanks again to Jonathan and Brett for making this such a positive experience!

Réponse de Vertu Motors - Volkswagen Mansfield
Bought my new T-Roc at ventu
Mansfield and had the best service I've ever had buying a new car,my sales person was called Rebecca she was absolutely fantastic from start to Finnish and when it was time to collect my new car Rebecca took the time to show me around the car she also took the time to connect my phone to vw connect so I was able to access all the information on my phone. The best experience
Thank you vw

Réponse de Vertu Motors - Volkswagen Mansfield
We purchased our car after several visits and test drives. The support we received from Stefan was outstanding. He tirelessly and patiently guided us at every step of the way. We were never pressured or hurried.All his professional support was outstanding.
Thank you Stefan.

Réponse de Vertu Motors - Volkswagen Mansfield
From the first enquire call on a used car located at VW Mansfield all questions, negotiation of the vehicle and our P/X were all handled by Roman (used car salesman) in a professional and in depth manner.
Agreed times to view, and collection were all conducted on time.

Réponse de Vertu Motors - Volkswagen Mansfield
Superb service would highly recommend

Réponse de Vertu Motors - Volkswagen Mansfield
Fraser and Jonno were extremely helpful and informative.
I immediately felt relaxed discussing my options.
When it came to collectiing my new car, the handover was excellent. The features of the car were explained in detail.
I am very happy with my experience and very happy with my new car.

Réponse de Vertu Motors - Volkswagen Mansfield
I bought a car from Mansfield this week and honestly could not have had a better experience. Stefan was so helpful and lovely! Would definitely recommend this garage

Réponse de Vertu Motors - Volkswagen Mansfield
Rebecca was so helpful, informed and attentive and made me feel really valued as a customer. The whole process was positive and Im so happy with my experience and my new car. Thankyou.

Réponse de Vertu Motors - Volkswagen Mansfield
Easy, friendly and prompt experience. Roman was knowledgeable and helped us make the right choice for our family.

Réponse de Vertu Motors - Volkswagen Mansfield
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