I had viasat installed and never did it work properly. Constant buffering, along with a technician who was less than courteous and lied about why he canceled an installation appointment. He was also... Voir plus

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Lisez les avis des autres
We have used Viasat for 5 years, living in a rural area. For relying on satellite signal, the service has been very dependable & fast enoug for streaming. Here in CO, we have crazy blizzards & electri... Voir plus
Good internet service. VOIP can be spotty sometimes, but without satellite internet we might not have internet here. Cellular signal is next to non-existent here as well, and the phone companies (lan... Voir plus
My download speeds are slow compared to my son-n-laws who has star link for his internet services. There are five in his family who are regularly streaming movies and playing online games with friends... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Coordonnées de contact
El Camino Real 6155, 92009, Carlsbad, Etats-Unis
- viasat.com

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Getting service is very difficult
They are the only ones that will bring Internet to rural areas so have no choice but to use them. Sales always sound good but it is difficult to get service!
Honestly
Honestly, the worst internet I have ever had constant data And you have to spend almost a 140 to $70 to even get a decent internet with that via they have no plans for anyone that needs good internet and they take advantage of people who are barely in the limits of their ranges to give them. Barely enough internet to do anything and not to mention constant data Almost not even 3 to 4 MB, upload download speed, and that is high-speed internet. I see that is a fraud, a nice, false advertisement. And not to mention I have discontinued my account so many times and you people keep continuing to charge my mother and father, the worst internet company I've ever met and honestly, my parents don't deserve a c***** internet. They're elderly disabled. They need internet to communicate with their family and you can't even do that. For them via sat is the worst internet ever, and I will continue to say it. And as a customer, I have the right to say, so of course, nothing will ever be done about it, but that's what you expect from you rich corporate freaking internet companies. I was watching you
never answers the phone we want it removed tired of not being able to get on line!!!!
never answers the phone! I called to cancel your service in October as it was not working so we went with our AT&T !! we have called several times with no answer from you !!!
Great satellite service
The installer arrived a bit before the appointment which was great. He was a very personable young man and I enjoyed our conversations throughout the time that he was working inside. Viasat is a very good satellite provider that I had been a customer of some years prior. I had gone to a less expensive company and been unsatisfied with the outcome. The towers in my rural area are crowded and unreliable...I guess you get what you pay for! I'll stick with Viasat until they price me out.
Frustrating Experience
What made it good was that it was finally resolved. What made it tough was that it required 4 different phone calls to two different numbers. Also, it was not good that I was told I had no coverage for a technician
to come to my home when I knew I did. Finally, with all the different solutions ViaSat provided it kind of resolved itself. Meanwhile it took away most of my morning.
I love the people that come to Powell
I love the people that come to Powell. Always so nice. I am a hard poke and they work very hard to get my vein.
Josh listened to our preferences for…
Josh listened to our preferences for location of antenna and explained answers to our questions.
Despite cold, snow, and address mix ups, he was on time and provided installation quickly. Pleasant maner.
The person I was talking to was very…
The person I was talking to was very helpful. They did not try to talk me out of canceling my internet and I told them why i was canceling. they took the time to help me and were very courteous when they talk to me. If I need viasat again I will come back because the customer service rep was easy to deal with and very respectful.
Switching from satellite tv.
We had satellite TV, and it said we had no satellite signal. We were paying for a service that we didn't receive. We decided to switch to internet and it was the best decision we've made. I looked for internet service that would be unlimited for streaming. Viasat met my expectations. We've been extremely happy with Viasat so far.
I don't remember this experience.
have had this internet for over 10ys…
have had this internet for over 10ys and never had a problem
I'm always honest I like to go to…
Since 2019 I been with this company, I'll give them 5 stars hands down, do a great service when they need to repair, I'm sorry for giving only three stars, because majority of my experience since I'll being with this company my internet its always stays very slow, ǰust trying to loading,up
Oit of the 30 day of the month I get lucky to get maybe 10 days at the most of fair conextion.
The technician was very professional…
The technician was very professional very helpful to my dad who is much older and don’t quite understand a lot of the techie stuff. He was very good with them. He seemed to be very knowledgeable of his job and I thank him for being so good.
We hardly have any service and it goes…
We hardly have any service and it goes off all the time have not been able to use the streaming on tv for almost 3 months now
I had service with Viasat 5 years and…
I had service with Viasat 5 years and was wonderfully satisfied. I was forced to upgrade both satellite and box and now nothing works. Called company and was told it is what it is and I need to contact my TV manufacturer or other device manufacturer to find out why it doesn't work. I'm done with this company and gone as soon as I find something else.
Took 5 hours.
not bugging me all the time like other…
not bugging me all the time like other companies
It’s good when working but it has a lot…
It’s good when working but it has a lot of disruptions and buffering. It doesn’t work my cameras half the time. They are on and off, on
and off!! And I depend on them for safety. I have called more than once and each person tells me something different but although I ask for help they tell me it doesn’t qualify for a technician to come. They go by what their system says about my internet working. When I had a technician out a couple years ago with this problem they found a problem with my modem and replaced it. It worked ok for a while. Thinking seriously about switching.
I get steady service
I get steady service. No hasles I never run out of high speed data at a price lower than the other guy
I don't like renting my equipment though since I have been using the service for 7 years you would think I own it by now and my charge should reflect that that I've been a loyal customer for so long
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