Viasat Avis 

Yesterday I had about 2 hours of on and off TV viewing time. The service is bad enough in good weather but when lousy weather hits you're lucky to get anything at all. I'm just waiting to after the holidays to change services. It really hurts knowing I'm paying $100 for a $20 service

I have piss poor service, I have no internet!

We lose service at peak times of the evening kind of frustrating

With a satellite at 22,300 miles up, there is little you can do to provide adequate service.

They helped out in the problem and was very caring to my concerns

Viasat is awful! The internet is unstable, the speeds fluctuate and almost never reach advertised speeds, the modem needs to be updated but they won't update without a new 2-yr contract even if I pay for the modem up front, they won't fix problems claiming it's just "traffic on the network." I truly look forward to switching providers, if anything else becomes available.

I very seldom can watch a movie especially at night . It has very poor reception. Buffers terrible!!!!

Here lately we have been out of service than whit service.

I have had a pretty good and easy experience with your company; I have no complaints. I was on a plan that didn't suit my needs, I called and was put on an unlimited plan for not much more and I did not have any additional charges, no prorating plus new monthly bill like some companies do. Overall, I am very satisfied and will definitely recommend Viasat to friends and family.

Poor service

I'm getting more buffering time than usual

I do NOT get the speeds promised , esp for the high price I am paying.

It actually took so long to get the survey that I can't remember when I had the issue, but as usual, the tech that came out was very nice and helpful

Rob Ennis is an excellent representative for Viasat! He was informative, knowledgeable, professional and friendly. I recommend him and Viasat to friends.

To begin, I marked 3 stars. I still have frequent times when I am not able to make or receive calls. During storms the internet is off and back on.

I have been with Viasat for a long time. I just don't get internet connection in my house anymore. I can't stream anything on my laptop or television. And these items are closest to the satellite. I pay for internet service and that's what I need. There isn't one date of problem. It's been all year.

Professional, courtesy

This Via Sat installation is well over 10 years old and yes it has drawbacks, pretty slow broadband but reliable. They seem to be honoring their promise of un limited low res videos. Sometimes it takes a minute to get HD quality. but the alternative is much more pricey so for now I will stay with Via Sat internet.

Well I was quoted 115.00 and my bill has gone up after the first 2 months. I'm not even happy about the 115.00. That is way more than I have ever paid for just internet. I think It would be cheaper to just use my cell phone as a hotspot.