Customer service from Mexico’s PR helping me with my order. The only thing was that the two models I ordered were out of stock!!! :( and my order ended up arriving very late, almost 2 months after or... Voir plus
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Lisez les avis des autres
Such a beautiful brand …. I finally found the sunglasses that I was looking from ever ! I really love the color therapy. I am always with my loving victorious being , I feel better , sexy and happie... Voir plus
My first impression on the new pair of ‘Creators’ LVBs I got is the high quality materials these are made of, I very much like the design and how these are hand made. I’m not sure the sunglasses fit... Voir plus
L'entreprise a répondu
Resonating with color goes much more deeper than fun and adventurous perception, it’s been also restorative on my cellular level by making me feel vibrant, safe, alive and grounded. After a year o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premium Color Therapy Eyewear. Improve mood and wellbeing naturally. Specialist therapeutic lenses. Italian artisan craftsmanship.
Coordonnées de contact
Joop Geesinkweg 901-999 , 1114 AB, Amsterdam, Pays-Bas
- +44753198888
- annalisa@victoriousbeings.com
- victoriousbeings.com
4,2
Bien
51 avis
N'a pas répondu aux avis négatifs
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Amazing product
Amazing product, experience and service.. all around top marks and I highly recommend getting some LVB colour therapy for better living.
16 août 2022
Delivery options not clear - don’t buy if you are in UK
Delivery options not clear. Took a long time to arrive with no communication or updates. VAT not included in pricing or clearly communicated during payment. Company name appearing in bank statement did not easily point to Loving Victorious Beings. Brexit may be the UKs problem now but I didn’t vote for it. Poor purchasing experience, would not recommend product worth it.
14 juillet 2022
Réponse de Loving Victorious Beings
Dear Connie,
firstly we are sorry you had this experience and that you are now enjoying your LVBs and the world in more colour.
We are also deeply frustrated (as sadly so is everybody else) with shipping between the UK and Europe.
Sometimes packages go through fast and sometimes, because of the back logs at customs due to Brexit and a general shipping crisis around the world, they get held up. There is nothing we, nor anybody else can do about this.
We are also saddened that VAT in the UK is due on all EU imports. This is generally well known by now, but also if you look in our Terms and Conditions we clearly state that the buyer is responsible for all import duties. We find this equally annoying, to say the least.
Regarding your bank statements, our registered company is Victorious Beings BV so we believe it is clear enough. Again, sorry if this caused you hassle.
Regarding notifications. You should have received an email with tracking instructions as soon as the product was handed over to the shipping agent. This is standard for all of our shipments. May be it ended up in your Spam folder ?
That all being said, we are always wishing for our customers to have the best experience and are deeply sorry about any delays you experienced. Sadly that and the VAT due is out of our hands.
All our best regards
Lars and LVB Team
I have honestly never experienced…
I have honestly never experienced better customer service than with the LVB family. Not only do they offer life changing products - which have completely enhanced my world, but they were also extremely kind, supportive and accommodating every single time I made a purchase. Thank you LVB for your exceptional offerings and kindness which you share so beautifully with the world!
13 mai 2022
I still haven’t received my glasses
I still haven’t received my glasses, they are not even out for delivery
31 mars 2022
good product and good service.
9 janvier 2022
Look and feel fantastic!
I bought a pair of cats eye glasses from Loving Victorious Beings as I have trouble with mood swings and depression and anxiety.
They do exactly what I imagined; they look sensational and at the same time make everything I look at seem to be more positive. They have certainly cheered me up!
I’m so glad I ordered my glasses, thanks again.
Kind regards
Ruth Clifford
6 janvier 2022
Great design and comfort
Great design and comfort. I truly feel great with the color therapy.
15 décembre 2021
Hi shades held at customs
Hi , I havnt received the shades yet since they are held in customs and I am to pay £48 to release them ! How crazy is that , I’m actually in Spain so would have been way better to send them there ! Your thoughts please ? Francesca
Hi , thanks so much for getting back to me . Great idea please could you resend the shades to Spain at this address , care of : La Tienda Verde , Calle Luis de Arminian 166, Gaucín 29480 , Malaga , Spain
10 novembre 2021
Réponse de Loving Victorious Beings
Dear Francesca
I hope this reaches you well!
Sorry to hear you are experiencing difficulties with UK customs. Sadly, the mentioned costs are import duties imposed by the UK government since Brexit.
As per our website and T&Cs, we do offer free standard shipping worldwide, but cannot cover import taxes. And, yes, it’s crazy indeed that it is so much for the UK.
If you would like to, you can request for the glasses to be sent back, and we ship them to you in Spain for free as a gesture of good will and solidarity.
Kindly let me know if there is anything else we can assist you with.
Colourful wishes,
Lars
Amazing experience
Amazing experience, so unexpected that glasses could make such a difference
17 octobre 2021
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