This company is a complete Fraud do not…
This company is a complete Fraud do not purchase from them.
1 février 2026
Avis spontané
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À propos de l'entreprise
- Magasin d'articles de sports
- Magasin de vêtements
- Magasin d'articles de football
- Magasin de vêtements de sport
Écrit par l'entreprise
Victory Kits is the ideal destination for football fans and collectors. We offer a wide selection of jerseys from the most remarkable teams in history and the current season. Our store is dedicated to providing a unique and authentic experience for those looking to relive the passion of their favorite teams.
Coordonnées de contact
Royaume-Uni
- victorykiit.com
2,0
Bas
17 avis
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Bad Service, delivery not recieved over 2 months time
Hey, I've ordered a tracksuit from Victorykiit on 06/01/2025. It is currently the 5th of August and I still haven't received my package. I've tried contacting Victorykiit by email multiple times and I haven't received a problem-solving answer yet. My last two emails have been ignored, and I strongly advise you not to order anything from this shop
1 juin 2025
Avis spontané
Bad Service, delivery not recieved over 2 months time
Hey, I've ordered a tracksuit from Victorykiit on 06/01/2025. It is currently the 5th of August and I still haven't received my package. I've tried contacting Victorykiit by email multiple times and I haven't received a problem-solving answer yet. My last two emails have been ignored, and I strongly advise you not to order anything from this shop
1 juin 2025
Avis spontané
Merce contraffatta
Evitate questo sito ho fatto un ordine pensando la merce fosse originale e tutta merce cinese contraffatta di pessima
Qualità. ho pagato in più per avere i nomi stampati dietro e sono arrivati senza nome. Ho scritto per mesi e mesi chiamato per poter inviare il prodotto indietro ma nessuno ha mai risposto. Se acquistate un prodotto sappiate che non potete mai più restituirlo.
1 juillet 2025
Avis spontané
Oplichters, pas op!!
Na 4 mails geen reactie voor retour, bestel hier niet! Daarnaast neppe reviews online, oplichters!
2 juin 2025
Avis spontané
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykiits
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykiits
Slecht bedrijf, accepteren geen retour
Het is dat je geen 0 sterren kunt geven, anders had ik dat gedaan.
Ik ben niet van het plaatsen van reviews, maar in dit geval wil ik graag anderen waarschuwen voor dit bedrijf.
Na bestelling geen enkele reactie meer gekregen, dus kreeg toen al een vermoeden dat het niet oké was. Daarom gemaild dat ik af wilde zien van de koop. Geen reactie. Shirt binnen veel te laat, wil het retour sturen, maar kreeg reactie dat ze geen retourzendingen accepteren.
Er bestaat nog steeds zoiets als herroepingsrecht? Maar daar houden ze zich niet mee op.
Ik blijf mailen, maar vrees het ergste.
Koop niet via dit bedrijf!
5 mai 2025
Avis spontané
Goede prijs
Goede prijs, kwalitatief mooi spul. Duurde 7 Werkdagen voordat we het het hadden.
25 avril 2025
Avis spontané
DO NOT BUY FROM THESE SCAMMERS
DO NOT BUY FROM THESE SCAMMERS! MY SON BOUGHT ON 6th JAN 25 A TSHIRT AND THEY DELEIVERED TO AN ADRESS IN ANOTHER AREA TO US (they claim) WHEN CONTACTED ABOUT TJIS THEY HAVE TRIED TO FOB HIM OFF OR IGNORED HIS MESSAGES!! I HAVE CONTACTED THEM NOW AND AWAITING A RESPONSE…
6 janvier 2025
Avis spontané
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykiits
Total scam
Delivered order to a completely different location over an hour away and when contacted they said it was delivered and if I needed any help to contact again, when I did they didn’t reply
16 janvier 2025
Avis spontané
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykiits
exactly as below ordered XL which was…
exactly as below ordered XL which was way too small and need to exchange for bigger XXL?? Im not a very large person in any case so baffling really.
please confirm return procedure and am happy to change to 5 stars. no responses to my email requests yet??
28 janvier 2025
Avis spontané
Do not order from this company
Scammers!! I’ve been asking for a return form to be send for more than a week now. Quality of the product they’ve send it’s horrendous. Customer service doesn’t exist. AVOID
14 mai 2025
Avis spontané
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykiits
Took just over a week for delivery
Took just over a week for delivery. Very happy with quality of football top and shorts
24 janvier 2025
Avis spontané
Ordered an XL that came up very small
Ordered an XL that came up very small, wasn’t expecting a genuine jersey but the sizing could have been accurate.
Emailed for a return or exchange and was told they won’t take it and this was no fault of there’s and would have to pay a fee.
Yet website says I can return within 14 days.
Just avoid this site at all costs, just another drop shipping company that couldn’t care less about the product.
22 janvier 2025
Avis spontané
No socks, poor customer service
Received the kits for my sons’ birthdays but no socks included. Trying to contact them by email, no response yet. Phone number listed on their website is not in use. Happy to adjust this to a 4 star review once I hear back from you and the missing socks have been received. I’m guessing you read these reviews given you’ve responded to another reviewer?
14 janvier 2025
Avis spontané
SCAM
Can’t give a 1 star unfortunately. Never received an order confirmation nor the order. Never heard back from customer support. SCAM website which I am now reporting as fraud to both my bank and the ombudsman.
Update: Eventually heard back long after escalating with my bank and received a refund. Customer service is shocking.
Update: Unfortunately the information below from the company in response to this review below is fabricated. Interesting that an item you “sent” the very next day, never arrived either. It was weeks before receiving any form of response from you.
5 octobre 2024
Avis spontané
Réponse de Victorykiit
Hi,
Thanks for your feedback, though we’d like to clarify a few key points that appear to have been missed.
Your order was placed on a Saturday and dispatched the next working day. Our shipping timeframe is clearly outlined on our website as 7–15 working days after dispatch, and your order was still well within that timeframe when you left this review. Shipping information was also explained thoroughly in the confirmation email you received, including specific guidance that tracking typically does not update for 5–7 working days after dispatch. Despite this, you contacted us after just 3 working days, questioning why tracking hadn't updated — which was completely normal and expected, as per the instructions we provided in the email.
Regarding communication: on our website and in our auto-reply (which you received) it explains that we aim to reply within max 72 working hours (3 working days), although we always strive to reply sooner, and that emails are grouped chronologically in our system. Unfortunately, you sent your first message over the weekend and followed up again just 36 hours later — before our response window had even elapsed. By replying before receiving our reply, your latest message moved your enquiry further down the queue, which is also explained in the auto-reply you received and again on our website.
We are a small team, and we always do our best to assist promptly and clearly. In this case, everything was processed on time, and your parcel arrived at the delivery hub on schedule and within our stated timeframe.
We understand delays can be frustrating, but we kindly ask that customers read the shipping terms on our website and follow the instructions in our emails before assuming there’s an issue or leaving negative reviews. It’s not fair to suggest you were ignored when your order was on time and your emails were responded to within a reasonable timeframe had they been allowed to follow the normal reply window.
We’d appreciate it if your review could be updated in light of this clarification.
Many thanks,
victorykits
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