I received a couple of button down long sleeved shirts for Mother's Day. I thought I might like them until I tried them on. Big, boxy with no contouring. They are so unflattering. I am not huge at all... Voir plus
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Beware -- don't order from Vineyard Vines. Looks like company is going out of business. Orders have not been filled in weeks-- no one responds at Customer Service anymore. They have let their Live Cha... Voir plus
I recently visited the Nashville store to make some online returns from Christmas. As always they were so very helpful and friendly. The delightful employees on this day were Jill & Josh. I often pla... Voir plus
This Racist Store and the Clerk's should all be fired ASAP. Fire Caleb the black guy working there, - This man Harassed me outside the store Calling me Derogatory inappropriate language, Cale... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Fournisseur de textile
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Informations provenant de diverses sources externes
Shop Vineyard Vines! Preppy men’s clothing, women’s clothing, signature men’s silk ties, kids clothes. Designer sport shirts, women and men’s polos and knits.
Coordonnées de contact
Harbor Drive 181, 06902, Stamford, Etats-Unis
- vineyardvines.com
2,2
Bas
130 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
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Ordered several items over 3 weeks ago …vineyard vines
Ordered several items over 3 weeks ago and just now hearing order was cancelled.
Disappointing customer service, Not worth the inconvenience
Don’t waste your time!
13 décembre 2017
Avis spontané
Horrible Customer Service.
Horrible Customer Service.
I placed my order Nov 27. I’m frustrated with their customer service and they should have been better prepared for the onset of orders due to the holidays. For me that is not an expectable excuse. I went online to get an upon on the status of my order but unfortunately their website is horrible. There really is no update status available or an expected delivery date. So I attempted to call instead. After 20+ minutes of waiting, I hung up and called back later in the morning. Fortunately the second time I only had to wait 15 minutes. The customer service rep was unsympathic to my frustration and delay in receiving my product.
On Dec 9, I called and asked to speak with a manager. I was told a manager would call me back. It's Dec 11, no calls from a manager and no update status online. After waiting 1 hour on the phone I was told that I would receive my order on Wednesday but they cannot provide me with a tracking number. Worst customer service, please don't order anything from this over-priced company. It has been a horrible experience
12 décembre 2017
Avis spontané
Customer Service Department Needs Serious Help!!!
Bought three long sleeve T-shirts three weeks ago. Two of them have holes in them. Can’t get anyone on the phone or on Facebook to help me. They’re about to lose a good customer!
10 décembre 2017
Avis spontané
Don't buy from them with a credit card
I bought an item online with my credit card and I had the wrong billing address entered. They declined the purchase so I corrected the problem and the charge went through. When I check my credit card bill, they had charged me twice for the same item. They are able to decline my purchase even though the card info is wrong then charge me again after I fixed the card info! This is horrible business practice. When I called and asked why, they had no explanation except to tell me I had to wait for my credit card company to reverse the charges. Never again will I buy from them with a credit card.
1 décembre 2017
Avis spontané
Horrible customer service
Horrible! They advertise that if you sign up with your email, they will email you a 10% coupon. Well, it never came. When I emailed them, I got a response telling me to call them for it. I was on hold 15 mins waiting to place an order (pretty bad when you're paying $60 per shirt!). I finally hung-up & emailed them back. This time, I got a smartass response saying that they could not email me the code, because "each of their codes are unique" Seriously? Unique? I was instructed to place my order on-line and then they would "refund" me my 10%. That's right, refund me. Have you ever heard of such a thing? I told my son he will just have to wear American Eagle & Hollister, because I will never give this company my money. Their loss!
11 août 2017
Avis spontané
Order never shipped; zero communication
Placed on order on the website over three weeks ago, and the order was never shipped. Since then I have tried contacting the company twice, and the haven't even bothered to reply to my emails. Horrible customer service.
5 avril 2017
Avis spontané
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