vip media group Avis 

I feel I have no choice but to leave this review after reading Kanon’s response to my husband, because the version of events he has presented is completely different from what we have experienced over the last 16 months.

It has now been approximately 16 months since our wedding and we STILL have not received the complete package we paid for. Our wedding photos took over a 13 months to arrive and, when they finally did, we were extremely disappointed with them. Our videos also took around 13 months to receive, after constant chasing, unanswered messages, repeated excuses and periods where Kanon simply stopped responding. We are still waiting for our wedding albums.

What makes this even more disappointing is that instead of acknowledging why we are understandably frustrated, Kanon has chosen to portray us as rude and unreasonable. We were patient for months. How long exactly is a customer expected to wait before they are allowed to become frustrated? These are our wedding memories, not an ordinary purchase that can simply be replaced. Kanon has previously apologised to us over the phone and told us that there had been serious issues involving photos and videos from weddings from the previous year, including telling us that he had lost a significant amount of material, which he said contributed to the delays. That is what we were told directly. If Kanon now disputes saying this, then that is for him to explain.

I was also extremely disappointed that Kanon decided to bring religion into his response and tell my husband that he should encourage me to convert to Islam. My religion or whether I choose to convert has absolutely nothing to do with the wedding service we paid for. If someone chooses to bring Islam and morality into a business dispute, then they should also remember the importance Islam places on honesty, fulfilling promises and giving people what they are rightfully owed.

After the experience we have had, I find it completely inappropriate for Kanon to be advising anybody about religion or my personal beliefs. He should concentrate on fulfilling the service we paid him for rather than commenting on whether I should convert. He sets prime example of how Muslims shouldn’t behave.

We have extensive communication showing the timeline, the chasing, the promises and the explanations we have been given. I have deliberately chosen not to attach screenshots and other evidence to this review at this stage because I had hoped this could still be resolved professionally. However, if the claims being made about us continue or the matter remains unresolved, I am prepared to update this review with the relevant screenshots and evidence so that people can see the communications and judge the situation for themselves.

There were also family members and others present throughout our wedding who witnessed aspects of our experience. They are entitled to share their own genuine experiences which they will be doing so.

I completely reject the suggestion that we have simply been rude or unreasonable. If our tone became more confrontational after months of chasing, that needs to be viewed in context. 16 months after our wedding, we still do not have everything we paid for. I think people reading this can decide for themselves whether it’s frustration or justified

I genuinely did not want to leave a review like this. We have given Kanon numerous opportunities and an extraordinary amount of time to resolve this. We do not want anything extra and we do not want an ongoing argument with Vip Media Group. We simply want the complete service we paid for and our outstanding wedding albums. A wedding is a once-in-a-lifetime event. The photos, videos and albums are memories that cannot be recreated, and I cannot put into words how disappointing and upsetting this entire experience has been. I have attached some photos of how Kanon goes awol after making a promise. In Sha Allah Kanon will be punished severely for his lies and ruining peoples wedding experiences.I shall pray to God about justice till day of judgement.

I was going to wait before writing this review as I don’t want anyone’s business getting impacted but after 14 months, my wife and I feel we have been left with no choice. Constant lies by Kanon has led us to this.

We got married in June 2025 and booked Kanon for our wedding photography and videography. What should have been something special to look back on became an extremely frustrating and disappointing experience.

It took approximately 11–12 months and constant chasing before we finally received our photos and videos. We still haven’t received edited photos it’s just a draft. During that time, my brother and my in-laws got married after us, used different photographers and received their pictures before we received ours — and in our opinion, the quality was significantly better too.

The biggest issue has been the repeated promises and excuses. We would be assured something was being completed or sent, then nothing would happen and communication would disappear again. At one point we were told our USB had been posted. After around two months of it not arriving, we were then told the Post Office had forgotten to send it.

Even more concerning, when I confronted Kanon about the delays, he told me he had lost a significant amount of photos and videos from weddings from the previous year, which he said contributed to the delays. So he actually lose some of the memories captured and we will never get to see those. Wedding memories cannot be recreated, so hearing this from a professional photographer/videographer was extremely worrying.

Today is 27 August 2026, over 14 months after our wedding, and we STILL have not received the printed wedding album we paid for.

My wife and I have been incredibly patient and gave countless opportunities for this to be resolved privately. We didn't want to leave this review, but after 14 months our patience has run out and we will now be escalating this through the appropriate avenues.

I have attached screenshots of our conversations so people can see the communication, explanations and promises for themselves.

As a Muslim, we believe Allah is just and everyone is ultimately accountable for how they treat others and lies. After all the stress and disappointment this has caused us, I leave this matter with Allah. He knows what is true and false and every promise that has been made. If we have been wronged, I pray Allah gives us justice and that anyone who knowingly causes others this kind of pain is made to understand how their actions affect people.

Based on our experience, I cannot recommend Kanon. Other family members who witnessed what we went through also intend to share their genuine experiences. This isn't about spite; we simply don't want another couple experiencing what we have.

A wedding happens once. Its photos and videos preserve memories that cannot be recreated. After 14 months of chasing and still not receiving everything we paid for, the rest we leave with Allah. Kanon you should be ashamed and embarrassed for all your lies. I am confident Kanon below will reply with lies again but if he does we will put all our chats on reviews and you all reading can judge. Happy to speak to others and provide proof of Kanon lies. Over a year still nothing given us full product.

We hired this wedding photography company for my sister’s wedding. It’s now nearly two years later since the wedding, and we have still not received the final wedding film. This has been extremely disappointing, given the importance of the occasion and the expectations set at the time of booking.

We made multiple attempts to contact the company to understand the delay and to resolve the issue privately. These included reasonable requests for updates and opportunities to discuss what had happened. Unfortunately, communication has been very limited, and many messages have gone unanswered.

After repeated efforts at private communication did not result in a response, we commented on the company’s social media accounts to seek contact. Following this, comments on their social media appear to be disabled. This limited any further public communication and did not provide a route toward resolution.

Our aim throughout was simply to receive the completed wedding film, from a once in a lifetime event. We did not seek public escalation and tried repeatedly to resolve matters directly. As of now we have had no meaningful response or resolution despite completing the full payment. This experience has fallen well below what we expected from a professional service provider.

Based on our personal experience, we would encourage others to think carefully before using this service.

We hired for my sisters wedding back in beginning of 2024. We still have not received the wedding video! We have chasing multiple times and not had any luck. We were initially told we would have it completed by 6 months. This is a very unsatisfactory experience given we all wanted to see the wedding video but it has been delayed for an incredibly long time with still no really idea of when it will actually be ready! I would highly recommend avoiding them based on this experience.

DO NOT BOOK THIS COMPANY FOR YOUR SPECIAL DAY!!

It has been 2YEARS AND COUNTING, and we are still waiting to receive our own wedding videos.

After our wedding in Feb 2024, communication was extremely slow. We repeatedly had to chase for updates, as even basic communication was lacking. Eventually, we received a draft and requested a few minor changes, which were agreed to. We then paid the full amount for the services — and after that, everything stopped.

NO replies to messages, emails, or calls. We even visited the office several times with no answer. We have been completely ghosted!!

This situation has been utterly devastating. I truly feel that Kanon and VIP Media have stolen the most special day of my life — a day I had dreamed of for many years. Our emotions were played with, and it has caused immense distress. During this time, I was also dealing with a serious illness in my family, which Kanon was fully aware of. Despite this, there was still no decency, honesty, or accountability shown.

We have been nothing but patient, yet we didn’t even receive one single message to keep us informed. Instead, all communication stopped once the full payment was taken.

We have now been forced to serve a final legal notice before court action against this company and its director, Kanon Miah.

I sincerely hope no one else ever has to go through this experience. Trusting Kanon was the worst decision we made for our wedding, and his actions are deeply shameful.

Extremely disappointing experience – still no wedding video

We booked VIP Media for our wedding in February 2024, and nearly two years later we are still waiting for our wedding video.

After the wedding, communication quickly became slow and inconsistent. We repeatedly had to chase for updates, as messages often went unanswered. Eventually, we were sent a draft version of the video and requested a small number of minor amendments, which were acknowledged and agreed.

We then paid the final outstanding balance, having been told this was required to move the project forward. Unfortunately, from that point onwards, communication stopped entirely. Despite numerous attempts to contact the company via WhatsApp, email, and phone calls — all of which show as delivered and read — we received no response at all. We also attempted to visit the office in person on multiple occasions without success.

This situation has been incredibly upsetting. Wedding videos are once-in-a-lifetime memories, and the prolonged delay combined with a complete lack of communication has caused significant stress and disappointment. At the time, the company was also aware that we were dealing with a serious illness in our family, which made the silence even harder to understand.

We were patient for many months and simply asked for updates or a realistic timeline, but we were given neither. Ultimately, we have had no option but to take formal legal steps in an attempt to resolve this.

Based on our experience, I would strongly advise others to think very carefully before booking. Reliable communication and delivery are essential for something as important as a wedding, and sadly that has not been our experience here.

What an amazing company. Very creative and professional. Highly recommended. Thank you once again