Visitsvisa Avis 

★☆☆☆☆

Absolutely terrible experience. Paid Visits Visa to process my Saudi visa, faced weeks of delays, and repeatedly had to chase them for updates and a refund. While they asked me to wait for the refund to be processed, they surprised me saying my visa is issued literally months after my Saudi trip was already over and I was back in Brussels, then refused to refund me because the visa had technically been issued.

What makes it worse is the endless generic responses and complete failure to address the actual refund request or the issue at hand. Extremely frustrating customer service and a huge waste of time. I would not use this company again.

USD 299 paid, trip completed, still no visa

I applied for a Saudi eVisa through VisitsVisa on 23 August 2026 and paid USD 299.

Despite repeated follow-ups, my visa was not issued before my journey and I received no meaningful explanation for the delay. I eventually had to travel to Saudi Arabia without it and obtain a Visa on Arrival at Jeddah Airport, which cost considerably less.

I have now completed my entire trip, performed my Umrah, returned home to Germany — and I STILL have not received the eVisa I paid USD 299 for.

At the time of applying, I believed I was using an official Saudi visa channel. I later discovered that VisitsVisa is a private intermediary. Had this been clear to me, and had I known that I could check my eligibility and visa options directly through the official Saudi channels, I would never have paid USD 299 for this service.

I have contacted VisitsVisa repeatedly asking for an explanation and resolution, but the matter remains unresolved.

Based on my experience, I strongly recommend that travellers check the official Saudi government visa channels directly before paying a third-party intermediary, and check whether they are eligible for Visa on Arrival.

Paying USD 299, receiving no visa in time for the journey, having to pay for another visa on arrival, and still having no visa after returning home is unacceptable.

I would not use this service again.

Empty Promises and No Refund

My experience with Visits Visa has been extremely disappointing.

I paid USD 279.00 for a Saudi Arabia visa service in March 2026. Despite advising the company of my travel date, the visa was only issued after it was too late for me to travel. As a result, I missed my planned journey and immediately requested a full refund. The company acknowledged my complaint and agreed to process the refund.

More than five months later, I am still waiting.

Since March, I have sent more than 35 follow-up emails and have repeatedly been told that my refund is:

"Being processed"
"Under review"
"With finance"
"With legal"
"Escalated to senior management"
"Being treated as a priority"

Despite these constant assurances, I have never received:

The refund itself
A refund transaction reference number
Proof of payment
A settlement date
A substantive explanation for the delay

The responses are largely repetitive and appear to be template-based. Multiple representatives have promised that finance, legal teams, or senior management would contact me directly, yet nobody has ever done so.

Summary of Key Issues

✅ Visa delivered too late to be useful for the intended journey.

✅ Refund requested on 13 March 2026 and repeatedly acknowledged by the company.

❌ No refund received after more than five months.

❌ No transaction reference, payment confirmation, or proof of refund ever provided.

❌ Numerous promises of contact from finance, management, and legal teams that never materialised.

❌ Repeated generic responses instead of factual answers to straightforward questions.

Because of the company's failure to provide either the refund or evidence that any refund has been processed, I have had to pursue a chargeback through my bank and raise complaints with the relevant authorities.

A refund of USD 279 should not take more than five months to resolve, particularly when the company has repeatedly acknowledged that the refund request exists.

Based on my experience, I would strongly advise potential customers to exercise caution and consider other providers.

I applied through them SAUDAI VISA, First of all they charged us 3 times high prices secondly wasted 20 days and still out visa not issued.

We arrived Jeddah and got visa on arrival in 5 mintues just 3 time lower prices what they charged

They are scammer , please avoid

I had a very disappointing experience with Visa Vista. I applied for my Canadian visa through them but they never properly shared my application with me or clearly explained what information had been included before submission. Communication was also very poor and they often failed to respond to my queries in a timely manner.

After the application was submitted I had to wait around 7 months for a decision only to receive a refusal. In my opinion the case was not handled professionally or efficiently.

Unfortunately my experience was not an isolated one. Five of my friends also applied for US visas through them. Before their interviews some additional documents were required from Visa Vista's side but no one from their team was properly responding to calls or providing the required documents on time. As a result the necessary documentation was not completed properly and all five of their US visa applications were refused.

The biggest issues I experienced were poor communication, lack of transparency, delayed responses and inadequate case handling.

Based on my personal experience, I would not recommend Visa Vista to anyone.

This company are scammers. They took my money, then told me my Visa was rejected. They could not have submitted it correctly as when I applied myself it was granted instantly.
Avoid at all costs - like 100% of all the reviews here.

Their prices are more than the double of the visa fees taken by the government.

If the visa is refused, they do not give the money back, even when the government gives them the money back.

They told me, because my documents were not enough, that they will refund me my money back, but they are still postponing the refund for more than two months, claiming that refund is still being processed.

They pay to the marketing agencies, to let them appear before the official governmental websites of the visa in the search results, and the appearance of their website for each country looks like that of the governmental one.

Be careful of this fraudulent company. They take your money and then they issue fakes visas. Stay away.

They are scammers .
Don’t use them you will regret it .

Scammers. They cannot provide a service and cannot refund you.

Scam and lie. Avoid at all the cost!