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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fabulous agency. I've been using them for years and have rented out three houses many times and sold three houses with them. You get to control the whole process through their state-of-the-art websi... Voir plus

Noté 5 sur 5 étoiles

I used Visum to sell my property. I found setting up my advert relatively easy just used what other advertisers said in there adverts as a template. Couple of questions I had were answered quickly by... Voir plus

Noté 5 sur 5 étoiles

I have started using Visum to let properties as I was unsatisfied with other portals. You get less people who are wasting time. The automatic email feature is great so some initial questions can... Voir plus

Noté 1 sur 5 étoiles

After spending a long time making my sales ad, talking to estate agents about the best time to launch etc I attempted to launch on Monday morning at 08:30 only to find my money was taken, and no ad... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Informations provenant de diverses sources externes

The world's first online estate agency and still the only 'pay-as-you-go' agent on the market. Our flexible options give you as much - or as little - assistance with the let or sale of your property as you require. Our innovative systems help to keep prices way down compared to high street agent but we still offer the human touch. According to data from Rightmove we sell and let properties in less than half the time the average agent take, and we've help well over 30,000 customers to save well over £10,000,000 in fees compared to traditional agent average pricing.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(143)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff. A useful facility to rate enquirers using stars. Right Move enquiry statistics visible. Easy to use.

19 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Website is excellent

Website is excellent, especially for managing enquiries. For the response levels, impact and features, there is no other comparative that delivers the outcome.

21 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent

I am a private landlord and I have use this website regularly, it's easy to use and I usually find a tenant quickly. Telephone support is also avialble

19 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

The great thing about Visum

The great thing about Visum, for a landlord, is that you are in control over the ad - what photos are used, if you want to change them etc. It means you're not having to go through a third party or having to chase other people to get details put up, or change. Similarly you have a record about who has made enquirers about your property and can keep a tab to ensure everyone has been contacted. With an estate agency you have to 'trust' this has been done, this way you know.

21 août 2019
Avis spontané
Noté 1 sur 5 étoiles

Lacking Customer Service

I have been a long term customer of Visum, advertising many properties with them.

Unfortunately, we had a major problem with an EPC which meant that Visum cancelled our paid for advert.

When we had rectified the EPC problem (after a number of months) we were looking to reinstate the advert.

The total lack of understanding of a customers position from the call centre was shocking. I understood that all good businesses are built on long term trust and compromise but I found them unhelpful to the extream.

Sorry, Visum - you need to sort yourself out.

I will be looking elsewhere to advertise in the future.

3 juillet 2019
Avis spontané
Logo de Visum

Réponse de Visum

Hi Tony,
Whilst it's your right to leave a review summing up your experience as you see it, I think it's only fair to offer further explanation for anyone reading it: We emailed you 7 times (that my colleagues could find, it may have been more) warning you about the EPC issue before the ad was eventually taken down. At any time you could have responded to that and we could have worked something out. Communication is a 2 way street. Anyway I'm glad to see that despite what you said above you are still using us, and hopefully we can avoid any situations like this in the future.
Kind regards,

Mark.

Noté 5 sur 5 étoiles

Visum was simple to use

Visum was simple to use and we were able to advertise on the main property portals. We prefer to manage the property ourselves and meet prospective tenants but with visum we have the reassurance that the tenancy agreements and referencing checks will be done correctly.
Recently helped my mum sell through a certain purple estate agent and the online system was a nightmare compared to visum.

We've used visum 3 times now and been happy with the service. Would recommend.

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Seriously, use them. You will save money and will not be disappointed.

I have been using this company for years for advertising my 2 rental properties. I originally used local, high street agents who continue to deduct fees years after the tenants have moved in. In contrast, Visum have saved me £1000s. Their terms are straightforward, their web site design and performance is excellent and their pricing policy clear and extremely competitive. I have always achieved very quick results and, by wording my ads accurately and honestly, have avoided wasting time with viewers that are misled by agent-speak. If you're put off because you haven't heard of them, don't be - you will not be disappointed.

22 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Would recommend to any 'amateur'…

Would recommend to any 'amateur' landlord looking to market their own property. My flat rented out in less than 48 hours. The site was so quick and easy to use, and I was able to get my flat marketed across all the major property sites such as Zoopla and Rightmove just by filling out one form on Visum. Ability to get EPCs and tenancy agreements (latter was free of charge) was also invaluable, as was the ability to safely respond and correspond with prospective tenants via their messaging system, rather than my own email. I will never struggle with multiple sites again! Thank you!

7 février 2019
Avis spontané
Noté 5 sur 5 étoiles

I would recommend to anyone

I have been using Visum for a couple years now for all our houses. I’ve used a few other company’s before I found Visum and in my opinion they are far the best and why I continue to use them.
Their site is very easy to use and simple to upload photos. They are quick to respond with communication when necessary.
Would not hesitate to recommend them.

8 janvier 2019
Avis spontané

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