First time ordering from VITAL GYM, great experience, ordered weight straps and wrist straps late afternoon and had an email later that evening informing me items had been shipped, arrived the next da... Voir plus
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Spent weeks looking for workout equipment that was firstly available and secondly, good quality. Thought they would come from China and take weeks to turn up but received 2 adjustable kettlebells, a b... Voir plus
Amazing shopping experience. I placed my order at 11-12 in the evening of Sunday, on Tuesday morning I got 3 items with 4th being delivered on Wednesday. As I wasn't sure what's going on on... Voir plus
Good Service, and easy to order through Vital Gym. It did take 5 weeks to finally receive my order, after placing it but Henry kept me up to date with delivery schedule. Understandably delivery times... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
At Vital Gym, we strive to help you keep fit, stay strong, and be healthy - all from the comfort of your own home.
Coordonnées de contact
71–75 Shelton Street, Covent Garden, WC2H 9JQ, London, Royaume-Uni
- hello@vitalgym.co
- vitalgym.co
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Ik was op zoek naar een personal trainer
Ik was op zoek naar een personal trainer in Wormerveer en kwam terecht bij VitalJym. Mijn doel was om af te vallen en sterker te worden. Dankzij de persoonlijke begeleiding, trainingen en het voedingsadvies ben ik in slechts 2 maanden tijd 4 kilo vetmassa verloren en 1 kilo spiermassa aangekomen. Ik voel me fitter, sterker en heb veel meer energie. Een aanrader voor iedereen die serieus aan zijn gezondheid wil werken en resultaten wil behalen.
Wall mounts did not come as expected
Wall mounts did not come as expected, they were completely different models. Do not recommend or trust.
awful customer Service
I bought some dumbbells off Vital gym with one turning up rusted and sent back to them with no issues. Great service at this point. Months on the other dumbbell started shedding metal off the handle which went in my hand. (all my Dumbbells sit on a rack and have had light usage and no other Dumbbell has any flaking. Spoke to Vital gym over email and they spoke with their supplier and they believed it wasn't their issue. Vital gym wiped their hands of the issue and ignored numerous emails after them being active with emails before this. As I bought the product from vital gym they are my point of contact and they should take responsibility for their product & sort out a replacement and then take up the issue with their supplier. instead just ignore emails. If looked after, like my Dumbbells are, they should last a lifetime. Not less than 12 months like this one has. Disappointing & wouldn't dream of purchasing any products from them in the future.
Kettlebell on sale
Love it. Great company as I bought some parallel dip bars in the past. Kettlebell adds some different variety of exercises to my regime
Products are all excellent
Products are all excellent. Service was spot on after an initial mix up in order the error was fixed immediately, sent quickly and great communication.

Réponse de VITAL GYM
Great service; proactive when there was a problem with the courier
Very prompt and efficient service from Vital Gym. The courier lost my parcel but the customer service team realised that the delivery had gone wrong before I did and by the time I contacted them to find out what had happened, Vital Gym had already dispatched a replacement. Even with that delay my order still arrived within the estimated number of days for delivery given to me when I placed the order.
I will definitely buy from Vital Gym again
I made a mistake
I made a mistake, I ordered the wrong bar. So I emailed and was helped every step of the way with the swap, and I only had to wait for a few more days to get the correct item. Effortless communication and it was nice to be dealing with a team that applied common sense to my situation. I will of the back off that interaction alone, use Vital Gym again and recomend them. Good team
Real quality skipping rope 👌
Wow what an amazing skipping rope love it real quality very happy with my purchase would highly recommend this skipping rope best one I've ever had !!
Fantastic service
Fantastic service
What can I say
Best price
Fantastic delivery - really quick
Great quality
Will definitely use again
Product great
Product great. Prices very competitive. Communication good. Probably need a better courier than Fedex.
Great customer service and it's a…
Great customer service and it's a quality product- much better to buy from a specialist gym company than Mr Bezos!
And I got the equipment within 24 hours.
adjustable kettle bell purchase
Easy to navigate website, great prices product. Website had an issue with my delivery address at checkout which was resolved very quickly. Delivery was quick, will use again
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