vivainstruments.co.uk Avis 

299
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have used these nail clippers a lot over the years but the last 2 orders I had a few pairs that weren't any good as the ends were bent or didn't close properly. My sister also had the same problem.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You may recall that I wrote you a review in September 2025 (Duncan Paterson), having purchased a Toenail Clipper VP107 that I was ABSOLUTELY DELIGHTED with, in MANY RESPECTS.. (See Review). WELL, I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Fournisseur de produits de beauté
  3. Grossiste en produits de beauté

Écrit par l'entreprise

Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(299)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First Time Purchase with Viva: Happy Customer

This was the first time I had used Viva Instruments. They had a good range of products and were happy to provide some advice (quickly) by email. I was happy with both purchases and there were no problems with delivery. Success!

31 mai 2023
Noté 4 sur 5 étoiles

Nail cutters are fine

Nail cutters are fine, seem good quality with a superior spring and locking system, that both work well. I expected them to be a little larger but, no quibble.
Royal Mail delivery service was very poor -an email after 9pm apologising for non delivery, and then came on a Saturday when indicating, 'next working day' which is not explained anywhere. I was therefore out expecting a Monday delivery. If I was Viva I'd change the delivery service.

29 mai 2023
Logo de vivainstruments.co.uk

Réponse de vivainstruments.co.uk

Dear customer,

Thank you for your detailed review and we are sorry you have had a problem with Royal Mail delivery. We will raise this issue with Royal Mail and work with our delivery partners to avoid delays and miss disruptions.

Many thanks

Viva Instruments

Noté 3 sur 5 étoiles

Well made and easy to use

Well made and easy to use. Safety clip was really difficult to release when I received the clippers and now the clip will not return to its lock position. The clip is too short.

30 mai 2023
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Réponse de vivainstruments.co.uk

Dear Christopher,

Thank you so much for your review and we are sorry about the issue you have highlighted. You may have not received the locking/unlocking instructions with your order please follow the link below to our video guide for releasing or locking the latch.

https://youtu.be/Z2Evy-9GCdM

If you still find it hard to lock or unlock please get in touch with us and we’ll be happy to help.

Many thanks

Viva Instruments

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, swift despatch and reasonable price

25 avril 2023
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Réponse de vivainstruments.co.uk

Dear Christiane,

Thank you so much for an excellent review.

Many thanks

Viva Instruments

Noté 5 sur 5 étoiles

Easy to order and pay

Easy to order and pay. Precise delivery times given and adhered to. Great transaction - thanks!

26 mai 2023
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Réponse de vivainstruments.co.uk

Dear Martin,

Thank you so much for an excellent review.

Many thanks

Viva Instruments

Noté 5 sur 5 étoiles

No problems with this seller

No problems with this seller, very satisfied

27 mars 2023
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Réponse de vivainstruments.co.uk

Dear Ged Short,

Thank you so much for leaving us a review.

Viva Instruments

Noté 5 sur 5 étoiles

Placed an order and a few days later it…

Placed an order and a few days later it was delivered. Was kept up to date regarding when it was dispatched and when to expect it. Received the order and was delighted by the quality of the instruments. Highly recommended, prompt delivery, great products. Excellent.

25 avril 2023
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Réponse de vivainstruments.co.uk

Dear Graeme,

Thank you so much for an excellent review.

Viva Instruments

Noté 5 sur 5 étoiles

Thus is the second time I've used this…

Thus is the second time I've used this company , they are efficient and the quality is really good

24 mars 2023
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Réponse de vivainstruments.co.uk

Dear Helen,

Thank you, for an amazing review. We look forward to serving you again.

Viva Instruments

Noté 5 sur 5 étoiles

Very disappointed with the cuticle…

Very disappointed with the cuticle scrissors I bought. They just pinch up the cuticles but don't cut at all. They have sent me a replacement that is the exact same rubbish. I won't be ordering from them anymore 😒
Edit! This company goes above and beyond to make things right, and customers happy. I've received another scrissors that is better than before. Customerservice is brilliant. I've changed my rating because of it.

16 mars 2023
Avis spontané
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Réponse de vivainstruments.co.uk

Dear Anna, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our products undergo several quality control checks before being delivered to customers, however, this one regrettably slipped past those checks and failed to live up to our standards.

Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance we'll be in touch via email and solve the issue.

Thank you,
Viva Instruments

Noté 4 sur 5 étoiles

Good Service and reasonable price

Good Service and reasonable price. The only problem is that the clippers required a a good deal of force to cut the toenails. I have reasonably strong hands, but they would not work for everyone.

28 février 2023

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