I have used these nail clippers a lot over the years but the last 2 orders I had a few pairs that weren't any good as the ends were bent or didn't close properly. My sister also had the same problem.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
You may recall that I wrote you a review in September 2025 (Duncan Paterson), having purchased a Toenail Clipper VP107 that I was ABSOLUTELY DELIGHTED with, in MANY RESPECTS.. (See Review). WELL, I... Voir plus
L'entreprise a répondu
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... Voir plus
L'entreprise a répondu
Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Coordonnées de contact
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, Royaume-Uni
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4,6
Excellent
299 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Blunt
The scissors were extremely blunt I was unable to cut podiatry felt with these. Useless.
18 novembre 2025
Réponse de vivainstruments.co.uk
Dear Louisa,
Thank you for taking the time to leave your feedback, and I’m really sorry to hear about your experience. The scissors should certainly not be blunt, and I completely understand your frustration.
The scissors you purchased are manufactured with sharp/blunt blades, which means they are not as sharp as sharp/sharp blades. This design is intentional for certain podiatry tasks, but they should still cut effectively so what you described is certainly not right.
I’ve just sent you an email so we can look into this further and get the issue resolved for you as quickly as possible. Please check your inbox when you can we’re here to help and want to make this right.
Thank you,
Viva Instruments
Very happy.
Fast delivery and excellent quality product, a joy to use - just wish my old nail clippers had broken twenty years earlier!
26 octobre 2025
Promptly and safely delivered
Promptly and safely delivered. Only just started to use the clippers but they have a pleasing air of quality about them and are really effective
25 septembre 2025
Found toe clippers awkward to use.
Found toe clippers awkward to use.
The cutting point seam to fst and slides off the toe nail when you try to cut.
Not impressed bad bye cannot use
27 septembre 2025
Réponse de vivainstruments.co.uk
Dear Ann,
Thank you for taking the time to share your feedback, we’re really sorry to hear that you found the toe clippers awkward to use. We completely understand how frustrating that must be.
We’ve sent you an email so we can resolve this for you quickly.
We look forward to getting this sorted for you soon.
Thank you
Viav Instruments
Excellent quality and smooth experience
I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professional. It feels like a premium product at a great price. Highly recommend Viva Instruments for anyone looking for reliable tools!
23 octobre 2025
Great products with first class service.
First pair of toe nail clippers were unsatisfactory.
Viva Instruments customer service was second to none by replacing with more suitable clippers within the week.
23 septembre 2025
Really nice quality very please and…
Really nice quality very please and fast delivery
22 septembre 2025
Good quality products
Good quality products, prompt dispatch and good value. Happy to recommend.
19 septembre 2025
Very good customer service
I purchased a piece of equipment that was faulty. The company replaced the item promptly and courteously, with the identical model that worked perfectly.
11 septembre 2025
Avis spontané
Scratched, tarnished and not in a new condition
Viva Instruments had very good reviews and I was looking forward to receiving my thinning scissors. I was so disappointed when they arrived. They were scratched, tarnished and the cutting blade was distorted so that the bite was not complete along the full length of the blades. Hardly a precision instrument and I do not believe the scissors were in a new condition. Upon raising this with Viva they immediately refunded the full price paid, which I appreciated, however this does not detract from the disappointment I experienced in both the scissors themselves and the Company who were clearly happy to send them out in that condition. I will never use Viva Instruments again
11 septembre 2025
Avis spontané
Réponse de vivainstruments.co.uk
Dear Customer,
Thank you for taking the time to share your feedback. We are truly sorry that the scissors you received did not meet your expectations. As soon as you contacted us, we immediately issued a full refund within minutes and did not ask you to return the item, as we wanted to resolve the matter as quickly and fairly as possible.
As we mentioned in our email, we only had one pair of that particular item left in stock, so unfortunately, we were unable to offer you a replacement. We understand your disappointment, but we hope it’s clear that we acted promptly and in good faith to make things right.
We are very proud of our reputation and the many positive reviews we’ve received, and we regret that your experience did not reflect the standard we strive for. Your feedback is important to us, and we will continue to improve to ensure this does not happen again.
Kind regards,
The Viva Instruments Team
All good but not used them yet
All good but not used them yet, let you know more after a month or two.
23 août 2025
Scissors look good and sharp
5 août 2025
Avis spontané
I am a old man and could use the web…
I am a old man and could use the web sight with ease
24 juillet 2025
Réponse de vivainstruments.co.uk
Dear David,
Thank you for your kind review! We’re so glad you’re happy with the quality, price, and delivery of your order. Providing great products and service is our top priority, and we truly appreciate your feedback. Hope to serve you again soon!
Thank you,
Viva Instruments
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.