VlookGlasses Avis 138

TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been a faithful customer of Vlookglasses for over five years, I have way too many glasses from this company. Great quality, sturdy, strong, lens always on point with my prescription, customer s... Voir plus

Noté 5 sur 5 étoiles

I’ve been using Vlook glasses for over 5 years, and I’ve honestly loved them. The quality has always been great, the styles are cute and trendy, and the prices are affordable. I’ve ordered multiple pa... Voir plus

Noté 1 sur 5 étoiles

I bought 2 pairs of progressive bifocals from them and I cannot see out of either of them. I complained and got nowhere. I was out $150. Also, the lenses were supposed to be tinted/change color and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

I am not sure if I want to reorder…

I am not sure if I want to reorder again. 1st it was the glasses were caught up in custom they did not know when I was going to send them out. They said they were send me another pair or refund with me leaving town for 1 month I said go ahead and refund will repurchase on my return then I get another email. Saying i would receive them 4/13 and then they said they were delivered I advised them I did not received it... They have now stop emailing me back

20 avril 2021
Avis spontané
Logo de VlookGlasses

Réponse de VlookGlasses

Hi, please send your order number to our email, we will help you check and solve this matter.

Noté 5 sur 5 étoiles

The glasses are great

The glasses are great! Very chic frames at a fantastick price.I have purchased several pairs and Luv them all.I received them in about 18 days.Also very good quality...don't hesitate you will luv them!!!

19 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Will use again

Really inexpensive glasses! Sturdy and came in a case better than the one I got from the eye dr’s DESIGNER lenses.

16 février 2021
Avis spontané
Noté 1 sur 5 étoiles

COMPLETELY WRONG PRESCRIPTION IN MY GLASSES

I had two pair of glasses made and they COMPLETELY did my prescriptions wrong. I don't know what numbers they were looking at but they wasn't the numbers in my script. They even had the nerve to send me. Copy of my script. My doctor checked the glasses they made and it was no where near the script I inputted and gave them. Now they want me to send them the glasses back in order for me to get a corrected pairs🤬 Very disappointed in their service.

To their answer: the reply is very bogus. it seems this is what they reply to everyone's problems instead of owning up to the screw up. My prescriptions clearly say +375 but they made my glasses a +500. How does a 3 look like a t 5?? If I could post a pic would what they have on file to what was dont I would.. I have yet to hear from them about my issue.. then they want me to send my glasses back to an apartment in texas..

27 janvier 2021
Avis spontané
Logo de VlookGlasses

Réponse de VlookGlasses

Dear customer, the glasses was processed as your order prescription strictly, so we sent you the copy to check. If your prescription is input wrongly, we will help you correct it for free. Please contact us by email customerservice@vlookoptical.com, we will keep following your case under your pleasant shopping experience and comfortable wearing experience.

Noté 5 sur 5 étoiles

Better than all the other glasses companies!!!!!!

Omg guys, I am so impressed with this company. I just left a review on vlookglasses Instagram page. My prescription was crystal clear and the frames as well as the cases are made like designers. The price to add the prescription is way cheaper than all the other companies in China that I usually shop with and I received my glasses in under 3 weeks. This company is outstanding!!!!! I think I'm going to do a YouTube review on them although I've never done one before. This is my new go to company!!!!!! Thank you for the fast shipping!!!!

26 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

This company is a scam

This company is a scam , they took money out of my account. They say they r a USA company but they r from China. I never received my glasses. They want give you a refund.

28 novembre 2020
Avis spontané
Logo de VlookGlasses

Réponse de VlookGlasses

Sorry for your long time waiting. After that, USPS shows your package's abnormal status, so we regard your package has been lost by usps. And for this situation, we will provide our customer the free exchange/redo or the full refund to assure you a pleasant shopping experience. And we have check your order case and you said you chose refund.

Noté 5 sur 5 étoiles

In love

It took a while, but it was not their fault, it was because of the pandemia. They look beautiful, it fits well and look perfect. Thanks a lot. Also, they keep in touch with me all the time to monitor my shipping. Thanks again!!!

6 août 2020
Avis spontané
Noté 5 sur 5 étoiles

I saw the company on my IG and must say…

I saw the company on my IG and must say was a little hesitant at first. When I received my glasses beautifully presented the case and all I was extremely pleased! Thank you again customer for life🥰

27 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

the package got lost by USPS

the package got lost by USPS, I was mad at first. They refund me right away after I contact the customer service.

2 months later the package been founded and delivered magically, They ask me to keep it as apology gift.And checked the date on package, they shipped out right away after I ordered.

Quality is very good, and customer service is excellent.

11 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Fabulous

I love, love my frames. I perfer large frames so I ordered shades with clear lenses. I recieve so many compliments the very first time i wore them. I will add a pic if it allow me to. Note I ))ordered 5 pair of glasses on Dec.6 and recieved them Dec.17 they truly exceeded my expectations. They are great quality frames. Im extremely satisfied and yes i will purchase again.

19 décembre 2019
Avis spontané
Logo de VlookGlasses

Réponse de VlookGlasses

Thanks for your support! We are glad you like our product and services.Wish you a satisfied wearing experience with us! If you have any further questions, feel free to contact us at Customerservice@vlookoptical.com We will be here to help you!

Noté 5 sur 5 étoiles

Finally

Finally!My sunglasses arrived!Their aviator style frame is super cool!The glasses box is fashionable and stylish. I will definitely recommend VlookOptical to my friends. They are high-quality and affordable!

28 novembre 2019
Avis spontané

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