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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased as a gift for our son. Great product, simple to use and easy to setup with your smartphone. There’s a fantastic range of quality VR video experiences included - amazing given the comparative... Voir plus

Noté 1 sur 5 étoiles

Won't play anything keep getting error message My phone is on their compatible list,my broadband is bt500 pure fibre ,I've deleted and reinstalled app 5 times , called their support number from 10 am... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought for daughter as part of Christmas gifts. We have followed all instructions, downloaded app, QR code scanned etc. Everything works fine until we choose a viewing option, at that point the option... Voir plus

Noté 5 sur 5 étoiles

An amazing little gadget to take home for the whole family! Everyone had the best time with all the experiences, however you can’t beat doing ‘the tower coaster’ over Sydney whilst sitting comfy on yo... Voir plus

À propos de l'entreprise

  1. Service de streaming de films
  2. aussi dans
  3. Espace Internet
  4. Fabricant de jouets et de jeux
  5. Magasin de location de films
  6. Producteur de film et vidéo
  7. Société de presse

Écrit par l'entreprise

Discover on-the-go virtual reality video entertainment powered by your smartphone. The Vodiac virtual reality headset comes complete with curated VR videos ready to watch out of the box. Featuring 7 channels [Adrenaline, Thrills, Explore, Wonders, Documentaries, Family, Relaxation] of amazing immersive virtual reality video entertainment, whether it’s an onboard lap of the world famous Isle-of-Man TT motorcycle race course, a white-knuckle roller coaster ride, a tour through the streets of Paris, or a moment of relaxation watching ocean waves lapping on a sandy beach, there’s something for everyone. The comfy virtual reality headset comes complete with carry-case as well as cleansing cloth. The fully adjustable headset is easy to wear and works for any age group from 7 to 107 years. Compatible with most smartphones, Vodiac is the easiest way to watch the best virtual reality video entertainment. Simply download the mobile app from the Google Play or Apple App Store, insert your compatible smartphone into the Vodiac VR headset - available now at www.vodiac.com, sit back and prepare to lose yourself in an amazing world of virtual reality entertainment.


Coordonnées de contact

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Moyen

TrustScore 3 sur 5

60 avis

5 étoiles
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1 étoile

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Tous les avis

(60)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Complete rip off

My wife bought me this for my birthday. Lots of the videos didn't work, and 6 days later none of them worked as they stopped supporting it due to some excuse about tarrifs. If I could gives less than 1 star I would.

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent value at £9.99p

Excellent value at £9.99p. QR code worked perfectly to download the app. And the headset works perfectly with my Samsung Galaxy phone. It comes with 80 'experiences' on a wide variety of subjects. Oviously there are far more immersive VR headsets available, but at a much greater cost. As an intro to VR, this cannot be faulted, particularly at under a tenner.

7 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Bought second hand for our grandson for…

Bought second hand for our grandson for Xmas 2024.. QR code doesn't work and neither does the unique code.... I've now emailed their support 3 times (getting an automated reply that they will be in touch) and to date zero.... No UK telephone I can find to try to speak to someone, tho looking at other reviews it doesn't appear they answer.... Any one any ideas?

4 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Has anybody bought this and got the app…

Has anybody bought this and got the app to work..never worth the money.The head set is only enhancing the app which doesn't work on the Samsung android phone ,even though the makers say it does.I m only glad I bought this on Discount Dragon for £9.99 and not £63 as advertised on QVC!

25 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought for daughter as part of…

Bought for daughter as part of Christmas gifts. We have followed all instructions, downloaded app, QR code scanned etc. Everything works fine until we choose a viewing option, at that point the option fails to load and the screen goes blank. Very frustrating and not to mention very disappointing for our daughter. Suggestion for vodiac team. Go back to the drawing board with your app and improve customer experience.

26 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Was working well then stopped

Was working well then stopped. I tried to get it back . It says that it doesn't now recognise my QR code. Apart from an initial response saying they had received my message and would send me a code I have had no furtherl contact from them, despite me chasing them. Terrible customer service

1 août 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Hi Kim. You put a ticket in last night at around 5pm UK time and then left this review a few hours later. We replied to your ticket this morning and provided you with the QR code as we said we would. Our support staff had finished for the day when your ticket came in and was looked as as soon as we came in today. Thanks

Noté 3 sur 5 étoiles

Bought as Xmas gift from qvc all…

Bought as Xmas gift from qvc all working fine then stopped. Again scanned qr code and not recognised so now cannot use. Save your money DO NOT BUY.

15 août 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Please reach out to our support team and we can provide you with a replacement QR code no problem. Thank you https://www.vodiac.com/pages/support

Noté 4 sur 5 étoiles

Was working great but now I need to…

Was working great but now I need to scan QR code again and can’t find it anywhere

3 août 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Please reach out to our support team and we can provide you with a new QR code no problem. Head to www.vodiac.com/support Thanks!

Noté 1 sur 5 étoiles

Horrible, a waste of money unbelieveably boring

Horrible, really cheap & nasty the experience was fun too begin with but you quickly get bored with what's on offer. When I first got it there was an interesting Fighter pilot VR experience which was fun, it took you out of the world. even in the real world once you've done a rollercoaster they're pretty much run of the mill, there are 6 different rollercoasters in different locations, seen 1 then you've experienced all it has to offer, disappointing the app will only run on current Mobile phones

27 juillet 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Hi there. Firstly you reached out to our team because you had an issue with your QR code. We supplied you with a replacement code to access all of the experiences. You have since opened 3 tickets on the same issue and left us a negative review before you have even replied to us or even accessed all of the content on offer. Our team are available and have tried to assist you.

Noté 1 sur 5 étoiles

Poor support

I have contacted customer support via their contact portal after the App stopped working. It says that it doesn't now recognise my QR code. Apart from an initial response saying they had received my message I have had no furtherl contact from them, despite me chasing them. Terrible customer service. Steer clear !!

26 juillet 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Hi there, please provide us with your support ticket and we will look into this for you. Our team answers every ticket that comes in. We have sent a code to you to use as you had an issue with your QR code. Also please check your spam folder for replies. Thank you

Noté 1 sur 5 étoiles

Bought this from QVC as a present

Bought this from QVC as a present. I have uninstalled the app loads of times and re installed it still the same video unable to play messages. Have contacted the customer service several times they say they have not received my reply. They seem a total cowboy company would recommend people give them a wide berth. A RIP OFF

5 janvier 2024
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

We have tried to reach out to you to work on this since Jan and have not had a reply. Can you contact us on our support channels.

Noté 3 sur 5 étoiles

Thought it would be fun and love this…

Thought it would be fun and love this sort of stuff. However, sadly it cannot be adjusted for those wearing glasses and that makes the vision quality very poor, at least for me. Not much I can do about it but it's a shame it's not been considered, or maybe this is a basic model. Other than that it's good, easy to use, and probably great for nonglass wearers.

27 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Extremely disappointed

Had always wanted one. I am quite techy but despite doing everything correctly I could not get it to start after I had properly set it up.I tried again later and the eye control did not work in fact nothing worked.Will be returning promptly.

27 novembre 2023
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Hi Jinty. We offered support to you from the get go. The issue unfortunately was that your phone was not supported by our app. This is not something we had control over and we offered you a full refund. Thanks

Noté 1 sur 5 étoiles

Won't play anything keep getting error…

Won't play anything keep getting error message
My phone is on their compatible list,my broadband is bt500 pure fibre ,I've deleted and reinstalled app 5 times , called their support number from 10 am to 3.pm today (Friday) rings out till voice message asks me to call between 9to 5 office hours! ,emailed them not heard back , I've a very unhappy child

14 septembre 2023
Avis spontané
Logo de Vodiac VR

Réponse de Vodiac VR

Hi Stephen, you opened a ticket yesterday and we have checked your voicemail which we have replied to. The issue has nothing to do with your broadband speed. The phone you are using by RedMi is not supported by our app unfortunately.

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