Delivery arrived quickly and well packaged. The packaging of the coffee was bright and attractive. The coffee itself tastes delicious - they were very well described on the website. One of the packs I... Voir plus
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Lisez les avis des autres
Newly opened coffee shop in Tunbridge Wells was serving great tasting coffee so asked what brand it was, the rest is history, bought some beans from them there and then and have now also been orderi... Voir plus
Very smooth and strong. Particularly tasty after adding a couple of teaspoons of Kahlua liqueur ;) Easy to carry to work, and without the fuss of making cold brew myself. Arrived well packed and qu... Voir plus
Got a great 'Intro Deal' and so far, so good. Came with a storage tin, a free bag clip and 3 bags of coffee which I have spread around the family - I may be increasing from 4-5 stars when I get their... Voir plus
À propos de l'entreprise
À propos de Volcano Coffee Works
Écrit par l'entreprise
Proudly independent South London coffee roasters selling ethically sourced and award-winning ground coffee, coffee beans and compostable pods.
Try our award-winning speciality coffee on subscription. Freshly roasted and delivered to your door as often as you want. Use code DISCOVER20 for 20% off your first 3 orders. 20% Off: Speciality Coffee Subscriptions All Coffees All Brewing Equipment
Our Taste Guarantee
Love it or your money back
We're so confident you'll love our speciality coffee that if it's your first time trying a 200g bag of coffee beans and you don't like it just reach out to our team and we'll either advise on brewing method, offer a replacement of your choice for free or refund your order*.
Coordonnées de contact
244 Ferndale Road, Brixton, SW9 8FR, London, Royaume-Uni
- +44 (0) 203 876 0876
- orders@volcanocoffeeworks.com
- volcanocoffeeworks.com
4,7
Excellent
872 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Really disappointed with the Hot Cross…
Really disappointed with the Hot Cross Bun coffee. Promised so much. Not special at all.
15 mars 2026
Avis spontané
Réponse de Volcano Coffee Works
Thank you for your feedback, and we’re sorry to hear the Hot Cross Bun coffee didn’t meet your expectations. Please feel free to reach out to us at orders@volcanocoffeeworks.com and we’ll be happy to help find something better suited to your taste. Looking forward to hearing from you, Pat
Can highly recommend The Mount Blend
Can highly recommend The Mount Blend. It ticks all the boxes for an everyday coffee. Smooth, nice flavours with a pleasant aftertaste. Recently, I tried a major brand bought from Tesco; big mistake. It was shocking and confirmed that you get what you pay for. I won't make that mistake again and will shame-facedly return to Volcano.
28 février 2026
Avis spontané
Excellent coffee and fast delivery
Excellent coffee and fast delivery. Just what you want when ordering coffee.
25 février 2026
Avis spontané
Customer service ok
After leaving my review, the seller reached out and worked to resolve the matter, which I appreciate.
I’m glad the situation has now been addressed and appreciate the effort to put things right. Thanks Pat!
21 février 2026
Réponse de Volcano Coffee Works
Hi Hi Andrei, thank you for your feedback, and I’m really sorry to hear about your experience with Volcano.
I’ve checked your order and can see it was placed on Sunday and dispatched on Monday via Royal Mail’s 2–4 working day service, with delivery completed on Friday but I completely understand that this may still have felt like a long wait, and I’m really sorry about that. I’m also sorry the coffee didn’t taste as expected.
We couldn’t find any email from you in our system, could you please let us know how you contacted us? We’d really like the chance to help, as the Mount Blend should taste great on a Sage Barista Pro.
Thanks again for your feedback and looking forwards to hearing from you.
Have a lovely day,
Pat
Smooth and strong
Arrived quickly. I've tried 2 of the 4 that I bought so far. Good strong coffee out of my moka pot. My taste buds aren't good enough to get all the subtleties but it tastes fresh and smooth. No harshness or bitterness. I will be buying again.
12 février 2026
Avis spontané
Excellent service from VCW
Excellent service from VCW. My wife bought a taster sample box at Christmas which helped us choose our favourite coffee, the Mount Blend. We ordered a 1kg bag and that arrived very quickly in a secure package with some free coffee bags. The Mount Blend has a deliciously smooth, chocolatey richness. It is substantially more expensive than our previous choice from another supplier but we think it is worth it.
5 février 2026
Avis spontané
Réponse de Volcano Coffee Works
Thank you for your review, Jim! We’re so glad you’re enjoying the coffee and our service! Happy Brewing!
Easy site to use delivery brilliant…
Easy site to use delivery brilliant it's the best tasting coffee I have ever tasted , I would recommend mend it 100%
6 février 2026
Avis spontané
Réponse de Volcano Coffee Works
Thank you for your review, Papillon! We’re thrilled to hear you’re enjoying the coffee and appreciate your recommendation. Happy Brewing!
Réponse de Volcano Coffee Works
Thank you for your review, Melanie! We’re so glad to hear you love the coffee!
Good delivery no fuss.
Good delivery no fuss.
Only tried the blend coffee so far out of the three delivered and that’s a nice smooth flavour
16 janvier 2026
Avis spontané
Réponse de Volcano Coffee Works
Thank you for your review! We’re glad to hear you had a great overall experience, happy brewing!
Fabulous coffee
Fabulous coffee, very helpful customer service, I thoroughly recommend them.
22 décembre 2025
Réponse de Volcano Coffee Works
Thank you for the review, Julia! Great to hear you had a wonderful experience with Volcano and happy brewing!
Excellent customer service
Damaged item (due to transit) was replaced with no fuss. Coffee beans smell amazing, haven’t tried them yet as bought for my son.
22 décembre 2025
Réponse de Volcano Coffee Works
Thank you for your review, Gail! We’re glad the replacement reached you without any issues and we hope your son enjoys the coffee. Happy Brewing!
Incredible coffee
My husband started buying the Volcano decaf which is excellent but got me hooked on the other blends. The Panettone coffee is outstanding- I’m slightly panicking that it’s limited edition as it’s my favourite ever coffee and perfect in Winter (it’s Christmassy but would be lovely year round). I served it to all our guests over the holidays and it was a BIG hit! My usual is the Mount blend which he has on subscription and is incredible and fragrant but the Panettone is really delicious.
30 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Thank you so much for your lovely review, Gemma! We’re thrilled to hear you and your husband are enjoying our coffees. The Panettone coffee is definitely a seasonal favourite, so lovely to hear your guests enjoyed it too! I have to admit, I love it as much as you do! Happy brewing!
Amazing
Wow , read all about it , bought it and love it , new coffee machine , new way of drinking and enjoying the best coffee from your beans , Diolch
29 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Thank you for the review, Bryn! We’re really happy to hear you had such a great experience and we love being part of it. Happy brewing!
Perfect customer service and coffee
I ordered from Volcano the first time on the 16th Dec, received despatch notice just like another reviewer on the 17th, no coffee by the 19th. Emailed the order address and received a reply within an hr to apologise for the delay. Coffee arrived on the 22nd as stated on their email. Subsequent emails were replied very quickly too, which was impressive at this time of the year.
I have been ordering coffee online from different small companies for the last few years and never been back to the same brand. This will be the first brand that I will reorder from in the future.
23 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Thank you so much for your review, Wing! We really appreciate your patience with the delay and are so glad you enjoyed the service and coffee. It means a lot to hear you’ll be reordering from us. Happy brewing!
Yummy
I'm new to whole beans. Thi s is my 7th roaster. And by far the best. So good I've trebled my coffee intake. Just got to force myself to stop drinking so much.
10 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Thank you for a great review, Robert! We’re so glad you’re enjoying the beans. Sounds like you’ve found your roaster! Enjoy and happy brewing!
Order delayed, but issue later resolved
Ordered a presentation pack as Christmas gift Tuesday 16th December. The system said it was despatched 17th December but by 22nd it had still not arrived. Called customer service - permanently engaged. Sent whatsapp - no reply. Webchat - autoresponse from AI saying order had been despatched. Won't be ordering again.
UPDATE - after I left this review the company was in touch and sent a replacement delivery - and not only that, when the original turned up a week later they refused my offer to return it which was very generous of them. It seems the delay in the original order was down to Royal Mail and was not the fault of Volcano.
22 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Hi Nick, sorry for the delay in replying and for the frustration this cause, that’s definitely not how we want our customers to feel. I remember we exchanged messages just before Christmas, which was a very busy time, and I’m sorry it took longer than it should have to get back to you. As far as I recall, the issue was resolved and a replacement was received shortly after the New Year. If you’re still having any issues, please email us at order@volcanocoffeework.co.uk and we’ll be more than happy to help.Pat
I purchased a selection gift box for…
I purchased a selection gift box for Christmas. It was very well presented and can't wait to try some of the coffee, that smells amazing!!
22 novembre 2025
Réponse de Volcano Coffee Works
Thank you for you review, Val! We’re glad you loved the gift box and we hope you enjoy the coffee. Happy brewing!
Excellent coffee & always a speedy…
Excellent coffee & always a speedy delivery! Would thoroughly recommend!
18 décembre 2025
Avis spontané
Réponse de Volcano Coffee Works
Thank you for the review, Mark! Great to hear you’ve had a positive experience with Volcano and that you’re enjoying the coffee. Happy brewing!
Réponse de Volcano Coffee Works
Thank you for your review, Steve! Great to hear you love the coffee and that you’re a loyal customer, we really appreciate it. Happy brewing!
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