voltshare Avis 

We had such a wonderful experience with Voltshare! From the moment we first contacted them, the team was friendly, attentive, knowledgeable and genuinely eager to help. They really took the time to understand our needs and meet them.

What impressed us most was how quickly they responded and how proactive they were in keeping us updated. It’s so refreshing to see a business that truly values its customers and goes above and beyond to make sure you’re satisfied.

We honestly can’t recommend them highly enough — if you’re looking for a company that combines professionalism with a genuinely caring attitude, look no further! Our sincere thanks to Kerri-Lee and the team at Voltshare.

We decided to install a charger as our holiday lets are in a rural area with the closest large supermarket and public chargers some distance away. Also we had noticed that the advertising platforms we use increasingly have the availability of an EV charger as a filter on searches and few holiday lets in our area have an EV charger. The subject of EV chargers have been discussed on holiday let owner social media and noticed that Voltshare was highlighted as beings a great company to deal with. From our first enquiry to Voltshare through to installation the process was seamless and completed within 6 weeks. Customer service is first class, responsive and having the ability to easily contact them and speak to someone who has been involved since the begining of the project is great and a breath of fresh air in comparison to the usual customer service experience we are used to these days. Our charger went live at the end of June which meant most of our summer and autumn bookings had been made by guests who did not necessarily have an EV. However the couple of remaining weeks have been booked by guests looking for an EV at their holiday rental. Our first guests to use it loved the convenience of being able to plug in at the cottage. In fact they mentioned it in the 5* review they gave us on Airbnb. It is early days but am confident having the charger here will help secure more booking

The staff went out of their way to make our experience with Voltshare enjoyable and were attentive to all our needs.

Very helpful professional staff from start to finish

I decided to install an ev charger at my holiday cottages and from the moment I contacted Voltshare the customer service was excellent. The install went seamlessly and Kerri-Lee has been very pro-active helping me with suggestions for my advertising and giving me confidence in the company. I think I am in good hands.

We recently had an EV charger installed by Voltshare at our holiday let cottage in Skye and couldn't be happier with the experience.
Everyone we interacted with from sales and project co-ordination (Julian and Allister), to customer service support (Kerri-Lee), to EV installation (Stuart) was friendly, knowledgeable, and very responsive to all our questions.

They guided us through the installation process clearly and efficiently, making sure we were informed at every step. After the installation was complete, they followed up to ensure everything was working perfectly.

It’s rare, and a real delight, to find a team so dedicated to customer satisfaction these days.

I used VoltShare chargers at the Watermill Theatre Newbury earlier this week.
I’ve not used VoltShare before but it all worked seamlessly and the App and user instructions were the best I’ve come across in 8 years of EV charging.
Overall a great experience getting a full charge whilst enjoying a fantastic performance of Jesus Christ Superstar.

Things to be aware of:
I had preconditioning (only, no charging) scheduled for the following day on my vehicle e-golf and the charger charged my car for 17 minutes then stopped (presumably because of the scheduling). So be sure to disable any scheduling before starting a charge. Also, adding notifications to the app to inform users of failed and completed charges would be useful. Also be aware of the minimum payment of £2.40 which is fine if you want more than 5 kWh but not if the charge stops before then.
I phoned VoltShare and spoke to Kerri-Lee who arranged to refund the minimum payment for the short session and helped me identify the cause of the stoppage so the next charge was unhindered.

Kerri-Lee is a real asset to VoltShare and an example to other companies of how to do customer service. In an era where so many companies are keen to deploy an AI chatbot to handle customer issues, VoltShare show that we don’t need or want more chatbots - we need more Kerri-Lees.

I had a query about my relatively new EV charger following some guest feedback. Kerri-Lee in the Customer Success team is absolutely brilliant! She is professional, very knowledgeable and helpful and reassuring. I am finding that my charger is already generating additional business for me - guests have told me that Devon has insufficient public charging points so are finding mine a great convenience. Thank you again VoltShare and Kerri-Lee!

Using the voltshare charger at hook farm cottage, charger kept completing the charge without me stopping the charge and emailing me that charge was complete, it became very frustrating having to go back to the car to unplug the cable to enable me to restart the charging when everything was ok with the car settings.
This would happen within minutes of starting a charge even when it has been charging for a few hours previously and stopping without any reason.
Technical support were excellent at helping out when needed and looked into the matter, they found out that the charger was faulting on 'over/under voltage' and this was an issue with the campsite supply. They altered some settings within the charger unit and there was no faults when I connected up and charged overnight. (Charger output was 5kwh instead of 7kwh).
Great customer service when you need it most.

We recently installed a Voltshare charger at our holiday let and it is already making a huge difference. It means we don't have to stop nearby to charge our car and we are also seeing new bookings who selected our property for their holiday as it has a charger.

Kerri-Lee was exceptionally understanding and knowledgeable in resolving a charging issue i had, what could have been very stressful was made to feel very organised, thank you.

Kerri-Lee in Customer Success was the 'visible face' of VoltShare and she did an impressive job; she explained the VoltShare app and its options early on and she co-ordinated with their proficient cabling contractor so the installation was seamless. She also made sure we understood what VoltShare means for our tenants at Morfan in Newport, Pembs and the many benefits. Thank you.

We had a problem with the charger being offline at our holiday cottage. Turned out the router SSID and password had been reset by a previous guest. Kerri-Lee was absolutely brilliant as it took several calls between her, the landlord and us. All got sorted and meant a lot as we could now charge the car at a lower cost and conveniently. Really impressed and grateful! 👍👍👍

Installed a Voltshare EV charger at our holiday home. Our local electrician installed the charger without difficulty - It was the first time he had installed one. Operating the charger is simple either via the app or via Apple Pay. The Voltshare team talked me through some of the App functions which allowed me better connectivity. Overall very impressed and hope our guests find it as easy to use.

The initial quote stage was comprehensive which was a tall order with our multiple chargers required. After a few snags from the installer the installation went efficiently and the aftersales process with customer success really easy. Special thanks to Kerry-Lee who has been so responsive during the entire process. A brilliant job.

I initially found out about Volt share as my friend is a registered installer he explained to be it's a very good idea for one of my self catering holiday lets so I agreed to have it installed and I must say it's very successful my guests what have used it are also happy with the convenience pulling your car in to the driveway then able to fast charge customer service both before and after service has been second to none a very personal touch which I feel is appreciated I would recommend VoltShare to anyone you will not be disappointed

The charger was very easy to use and the app accessible and clear. Compared to other chargers we have used when staying in holiday cottages it was very straightforward and made our holiday home just as convenient as being at home. I had a query about the authorisation charge which our bank had taken, which I now know doesn't go to Voltshare, and could not have had better service from Kerri-Lee. She was absolutely delightful and went above and beyond to explain the situation and her care was genuine and very much appreciated. It was amazing to speak to a human being at all and for it to be someone so helpful and thoughtful was a big bonus. I could not recommend this company more highly.

Service was great, and the issue I had as a first time user of the app was resolved in minutes 👍