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Lisez les avis des autres

Noté 4 sur 5 étoiles

Problem solved with gmail Thank you for response . I will create gmail , hopefully all will be good Subscribed for vps revived a paid invoice . Did not recieve passwords or anything to setup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've used VPSDime for around a year without any issues. Recently wanted to allow access for a new software integration and spent a couple hours dealing with networking issues. Emailed VPSDime's suppo... Voir plus

Noté 5 sur 5 étoiles

You get a decent 4 core vCPU, 6 GB of DDR3 memory, 30 GB of space, and 2 TB of traffic with 10 GB/s uplink; for just 7 USD a month. At first, when I first visited their website I was thinking that it'... Voir plus

Noté 5 sur 5 étoiles

These guys are outstanding for value, quality and service. Recently one of their techs took his time to setup HTTPS on my site just because I had been a long time customer. My site is used for educa... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web

Écrit par l'entreprise

VPSDime is an industry leading VPS hosting company that provides virtualized server services with high performance, availability and friendly support. We offer cheap VPS services with generous resource allocations. Our other offers are high storage virtual machines and enterprise-ready VMs with dedicated resources. VPSDime prides itself by providing the to-the-point, speedy customer service that is endorsed by thousands of its clients.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(55)

10 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The "GoDaddy" method of marketing.

They use the "GoDaddy" method of marketing; that is to say that they only want the least problematic/resource utilization customers. When they get one that they feel overutilizes, they suspend them. (No other issues like this with other hosts with the same parameters.) They wouldn't refund because they said I had been a customer before (I didn't learn my lesson the first time.)
Remember: You get what you pay for!

26 février 2023
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Réponse de VPSDime

Thank you for your review.

Resource usage policy is written in our acceptable use page and in our terms of services page which you have agreed when signing up with our services.

We provide more resources than our customers pay for for short burst uses to provide them better experience but most likely you were constantly using the extra resources provided.

We always work with the customers who over-utilize the resources provided and come up with solutions. But we tried to contact you here to see what the actual problem is but you haven't replied so we couldn't locate you.

Our refund policy covers the first payment of your first order that's cancelled within 72 hours of activation. This is very clearly mentioned in various pages on our website as well as our terms of services.

Feel free to contact us to help you better understand everything and recommend you solutions.

Noté 4 sur 5 étoiles

Subscribed for vps revived a paid…

Problem solved with gmail

Thank you for response . I will create gmail , hopefully all will be good

Subscribed for vps revived a paid invoice . Did not recieve passwords or anything to setup vps . Have been unable to contact dime through client area as they claim wrong login details which they are not . Do not receive emails when submitting a presales ticket . Do not recieve email to reset password.

17 mars 2023
Avis spontané
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Réponse de VPSDime

You have opened 4 tickets and we have replied them all. See: https://imgur.com/10CZaH9.png

https://imgur.com/1Trb2fn.png

The problem is with your email provider not us. We are using Amazon SES to send emails. Your email provider is not receiving our emails.

See all the emails we sent you: https://imgur.com/k1UPVdp.png

Your VPS has been provisioned and running since the day you have ordered it.

Just contact us here using another email address: https://vpsdime.com/open-ticket/

Make sure to use a gmail or outlook email address. Your bigpond email address is the problem.

Noté 5 sur 5 étoiles

Happy customer for VPS Dime for 2 years+ HIghly recommended

I've been a customer of VPS Dime for over 2 years and I am happy with the hosting and service. The team at VPS Dime do a great job of looking after the platform and supporting customers. Over the last 2 years I have seen VPS Dime actively improving the hosting platform by adding functionality and hosting add-on features I've requested previously I feel valued as a customer.

I highly recommend VPS Dime.

2 février 2023
Avis spontané
Noté 5 sur 5 étoiles

I had an issue

Actually, I have had an issue with VPSDime and gave them a 1-star review a while back. But later on, they reached to me out and explained the situation that it was an automatic response from their system generated. As per my trouble, they rewarded me also with 3 free months VD6GB7 plan.

Thanks, VPSDime, I will make good use of your service and as I'm a Freelancer I will always recommend your service and host.

Thanks again.

4 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I give them a 5

I give them a 5, did a little plan to test the service and it's been perfect, I even feel I have much load on the VPS than my subscription plan can accommodate. Very recommended

9 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

FRAUD COMPANY WHEN YOU ASK FOR SUPPORT…

FRAUD COMPANY WHEN YOU ASK FOR SUPPORT THERE TEAM START SHWOING ARROGANCE AND EXCUSES

VPSDIME SERVER ARE NOT SECURE, THERE IS NO FIREWALL, DDOS PROTECTION ETC.

STAY AWAY FROM THIS COMPANY.

9 avril 2022
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Réponse de VPSDime

We are sorry to hear that things did not work out for you.

While we appreciate your review here, we want to point out some disperancies in it.

You have used our services for 4 years. We are not sure how you'd call our services fraud after 4 years of usage.

We have always replied your tickets respectfully and on time till you kept calling our staff and company names even after being warned about it.

After then, we have let you know that we cannot tolerate this kind of continuous abuse and asked you to backup your data and take your business elsewhere.

We have even refunded your past 6 months of payments even if was not asked by yourself.

It's saddening to see this review here after you got denied service due to your own behaviour.

We believe this review is a some sort of revenge review for you as it contains false information about our infrastructure as well.

Our network has DDoS protection and it's offered free of charge to all of our customers.

Calling our services not secure does not make much sense.

Our VPS's come with firewall software already installed on them and our customers can manage them in any way they want.

Noté 5 sur 5 étoiles

VPSdime is legit and a great service provider.

I agree, this company is legit, the service is awesome, the VPSes aren't oversold and it's really, really inexpensive.

See my other trustpilot review of HostSailor -- they're the opposite, just horrible service and people.

A note to VPSdime: Oracle has free-for-life VPS micro containers, but I like your responsiveness and polite service -- these things matter to me, and is the reason I've kept my personal sites here. Cheers!

18 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

It's the second month I am using the…

It's the second month I am using the service and ran into a little trouble in setting up an issue the customer support replied within like 15 mins after a back and forth fixed my issue, highly recommend this service, amazing value and amazing customer service!

3 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Very friendly and good support

Very friendly and good support. I had a problem caused by me and it has been solved positively for me. That's really nice. About VPS: runs very smoothly and without downtimes.

1 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service, reliability and communication

These guys are outstanding for value, quality and service. Recently one of their techs took his time to setup HTTPS on my site just because I had been a long time customer. My site is used for educational purposes and didn't really need the HTTPS enabled but the padlock next to the url has stopped repeated questions from kids!

Anyways, these guys are highly recommended.

26 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! I moved to another vps! But it was the worst deal i ever made! i tried alot of vps and the only cheap and affordable was without a doubt vps dime! Going back to vpsdime and i am willing try out the premium vps!

6 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Good services

What can i say... i'v been with this company from few years ago. There been some small issues with the billings but, at the end, I was properly refounded. Now I have up and running only 5 services with them. The support is not the quickest one but they do a very good job. For the money... IS A GREAT VPS PROVIDER.

12 août 2020
Avis spontané
Noté 5 sur 5 étoiles

I love vpsdime brilliant value for…

I love vpsdime brilliant value for money. 100% top notch support and customer service. Used them for 2years now with no problems. Always updating and bringing new features to make life easyer always recommend vpsdime ⭐⭐⭐⭐⭐

17 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

A bargain

You get a decent 4 core vCPU, 6 GB of DDR3 memory, 30 GB of space, and 2 TB of traffic with 10 GB/s uplink; for just 7 USD a month. At first, when I first visited their website I was thinking that it's too good to be true but turned out to be even better. Their customer service is amazing, you can expect a swift reply. Not only that if you ever lose access to your server or just somewhere not on your computer and you need to access your server ASAP, but their web interface control panel also lets you access to your server and run commands!

1 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer Service

We've used VPSDime for around a year without any issues. Recently wanted to allow access for a new software integration and spent a couple hours dealing with networking issues. Emailed VPSDime's support to see if they had any idea (I thought it was a long shot but worth a try) and within 5 MINUTES they checked our issue and gave the iptables changes I needed to make! Unreal customer service.

6 mai 2020
Avis spontané

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