VPZ - Penzance Avis 3

TrustScore 3 sur 5

3,1

40 Market Jew Street, TR18 2HX Penzance, GB


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À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de batteries
  3. Magasin de vaporiseurs

Écrit par l'entreprise

VPZ began in 2012, when our founders, eager to quit smoking, discovered that vaping was the only method that truly helped them kick the habit. Quitting smoking - especially alone - is no easy feat, and this was the spark that ignited the VPZ journey. What stood out to our founders while switching to vaping was the poor customer experience, limited availability, and lack of choice when sourcing liquids and coils. Motivated to help others quit smoking and aware that there were around 12.4 million smokers in the UK at the time, they opened the first VPZ store in Leith, Edinburgh. Their goal was simple: to help the local community make the switch, provide exceptional customer service, and spread awareness about vaping across the UK. Today, the evidence supports vaping as a powerful tool in the NHS stop-smoking strategy. While the well-known “95% less harmful” figure comes from a 2015 Public Health England review. Recent statistics show that around 5.5 million adults in Great Britain now vape, including roughly 3 million ex-smokers. Over the past five years, approximately 2.7 million people have quit smoking using a vape. In fact, the number of vapers now exceeds the number of smokers, with 5.5 million vapers compared to 4.9 million current smokers. Yet public perception still lags: studies show that 85% of smokers in 2024 underestimated how much less harmful vaping is, often believing it to be as harmful - or more harmful - than smoking. Educating smokers about the reduced risk could help more people make the switch. Our mission remains to assist those who want to quit smoking and support existing vapers on their journey. We do this through excellent customer service, an incredible range of products, cutting-edge technology, and local accessibility via stores across the UK. VPZ is still a family-run business with our headquarters in Edinburgh. Since opening our first store in Leith in 2012, we’ve grown to over 190 stores nationwide - and we’re not stopping there. Once recognised in the Virgin Fast Track 100 as Scotland’s fastest-growing business and 24th fastest-growing in the UK, our aim is to continue expanding until there is a VPZ on every high street, helping communities across the country make the switch to e-cigarettes. We pride ourselves on the expert knowledge and customer service of our vape store staff, who are always happy to help new and existing vapers find the right products to stay on their journey to becoming cigarette-free. Many of our team have been through the journey themselves, so they truly practice what they preach. You can rest assured that you’ll receive top-notch service at any VPZ store. All our Store Managers and Assistant Managers undergo rigorous product and service training before assisting customers. Great customer service, in-depth knowledge, and a genuine passion for vaping are at the heart of everything we do. We strive to provide expert advice and always recommend products that best meet our customers’ individual needs. When visiting any one of our VPZ stores across the UK, you can expect the biggest range of e-liquids nationwide and the best vaping devices on the market. Not only do we stock the hottest e-liquid brands from around the world, but our sister company, Absolute E-juice also create and manufactures our own brand e-liquids such as Self Juice. This is all done with meticulous care and attention at our state of the art production facility right here in Edinburgh and we utilise our staff to help create these flavours, why wouldn’t we. This means we can guarantee the best quality eliquids to every VPZ customer. All of this is crafted with meticulous care at our state-of-the-art production facility in Edinburgh, where our staff are actively involved in developing new flavours. This hands-on approach ensures that every VPZ customer receives e-liquids of the highest quality. So why not pop in-store today or browse the range on our site and make sure to follow us on Facebook, Instagram and X for all of the latest updates!

VPZ

Écrit par l'entreprise

The Vaping Specialist
VPZ is the UK's leading vape shop. Visit us in-store or online for the best deals on e-liquid, vape kits, mods, tanks, coils and more. Free next day delivery and click & collect are available across the UK. VPZ started in 2012 when the owners, who had a desire to stop smoking, tried various ways to switch from cigarettes and found that vaping was the only thing that helped them kick the habit. We now have over 180 vape stores across the UK, with more store openings on the way.

Free Next Day Delivery When You Spend £19.99

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Shop online at VPZ and get free next day delivery when you spend £19.99 or more.

Coordonnées de contact

  • 40 Market Jew Street, TR18 2HX, Penzance, Royaume-Uni

  • 01736 448949

3,1

Moyen

TrustScore 3 sur 5

3 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Penzance shop waste of time

Me and my wife went into penzance shop on friday not helpfull at all when i ask about products the answer was dont know i dont use them then asked another question got no responce till he finished on his phone then went we picked the one we herd of my wife asked him about the loyalty card and was told no point you having one you dont get anything for them so paid the £34 AND left we bought a pixl 8000 and refill and a lost mary 6000 and refill so saturday went on ebay and bought several others to try but he was roght about loyalty cards no use to us because we wont use your shop again

22 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

My local vpz

I use my local penznace store quite often for liquids and coils. Staff are generally well educated. As with some jobs you have to learn about certain things and with an ever evolving stock it's not always easy to keep track of brands flavours, what coils for what mods. Especially now as some devices will run multiple coils. Anyway. I find the staff here are good at the job. They're friendly and will go as far as helping you set up new devices should you require. Overall good store.

23 mars 2025
Avis spontané
Logo de VPZ - Penzance

Réponse de VPZ - Penzance

Hi Tom

Thank you for your kind review and for highlighting the helpfulness of our staff!

We appreciate you recognising their dedication to providing excellent customer service and their willingness to assist customers with setting up new devices.

Kind Regards,
VPZ

Noté 5 sur 5 étoiles

Penzance VPZ

I use the vpz shop in penzance regularly. The guys in there are amazing. Always helpful both the Ants are knowledgeable and will always help with advice on juice or vapes and sometimes life lol. We wouldn't go anywhere else for our vaping supplies.

28 janvier 2025
Avis spontané
Logo de VPZ - Penzance

Réponse de VPZ - Penzance

Hi Abbey,

Thank you for your kind words! We are so glad to hear you have such a positive experience at our shop.

We strive to provide excellent customer service and knowledgeable advice, and it's wonderful to know our team is making a difference in your vaping journey.

We appreciate your loyalty and hope to continue serving you for many years to come.

Thank you,
VPZ

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