I would have given five stars but I couldn’t fill details on the booking form as requested. Tried more than once, but my booking did go thru & the payment taken. Relieved to hear from the owner that... Voir plus

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Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actu... Voir plus
Everything. The owner contacted me right away..I always feel confident when booking a holiday from vrbo. I unfortunately had to cancel .y holiday recently and I got my deposit the very next day.... Voir plus
Found the prices for accommodation to be a lot cheaper than other sites I visited. I did have a few issues trying to book. I had to try a few times before it accepted my booking. other than that all... Voir plus
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de location de maisons de vacances
- Agrégateur de voyages
- Maison de vacances
- Voyagiste
À propos de Vrbo
Écrit par l'entreprise
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Coordonnées de contact
Etats-Unis
- 1-877-202-4291
- vrbo.com/en-gb
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to process good instructions and…
Easy to process good instructions and how to access our Villa stay.
The booking process was easy and went…
The booking process was easy and went smoothly with clear instructions on how to proceed
Easy to book and find properties
Easy to book and find properties. Better than Airbnb, they send you to lots of different destinations other than the one you choose.
Booking process online was efficient…
Booking process online was efficient and immediate contact detail available
Payment issues, not at my end
I booked the dates I wanted, paid for the booking and insurance. The next day, I was emailed to say it was not paid for and, with payment pending, I had until 10am the following day to resolve this. I called the number and paid a second time, only to have had another email to say my booking is cancelled. On investigation, it seems the number I was given was that of another company, whom I gave now paid. The insurance I paid is now with Vrbo but my booking is with Cottages.com. very confusing and I am left not knowing whether I have a cottage booked or not.
Very straight forward booking process
Very easy to book
Very easy to book. Quick confirmation email and message from the accommodation.
Plenty of relevant properties and easy…
Plenty of relevant properties and easy booking. It would be good if displayed maps were always translated into English as I could not read the town names in Greece which I considered
So easy!
Clear description, pricing and availability. Followed by prompt and clear response from owner.
I’ve got booking confirmation but…
I’ve got booking confirmation but when/how do I pay. I’ve emailed and had no reply.
Very straightforward and easy…
Very straightforward and easy to make my booking. Looking forward to my trip
Booking went smoothly
Great, easy to use app
Easy to find suitable properties as there is lots of information provided and easy to book.
Very very good
Very easy to use and I joined and hit a…
Very easy to use and I joined and hit a discount
Vbro permits owner to cancel booking for more money
Hi, I was informed by the owner of the apartment that my vbro booking was cancelled, due to the apartment being sold and now being owned by new owners during the dates of my original booking. However the same apartment was still available for booking on my booking.com at four times the price.
This was very disappointing and felt like a waste of my time having searched extensively to find the booking. The original booking should have been honoured.
You have the function which says modify…
You have the function which says modify dates but your app doesn’t allow you to do so . Effectively you have to cancel and rebook - which means you have to pay upfront again whilst still waiting for refund and then have to contact insurance separately- why have the ability to modify dates but not allow to do so . Who ever is holding the money earns interest on that cash
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