Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Magasin de cigarettes électroniques
  3. Magasin de vaporiseurs

Écrit par l'entreprise

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

303 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(303)

12 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No item

Order confirmed on 27/08/22 with 48hrs delivery. It is 02/09/22 and no item arrived. Royal Mail has no information about item.

27 août 2022
Logo de VSAVI

Réponse de VSAVI

Thanks for taking the time to write your review...Your order was placed on Sunday 27th...we will contact you regarding your parcel.

Noté 5 sur 5 étoiles

always a good service and new things to…

always a good service and new things to try, i really enjoyed the new cbd disposable vapes will definatley be buying more

1 juin 2022
Logo de VSAVI

Réponse de VSAVI

Hi Susan thanks for taking the time to write your review. We are glad that you like our product and service provided.

Noté 5 sur 5 étoiles

Absolutely Brill

Must admit after searching for a few weeks and reading countless reviews on CBD Vapes I went for the VSAVI one. I'm delighted with it. One of the best, if not THE best, vapes I've ever had.
I'd recommend this to anyone looking to buy one

12 mai 2022
Logo de VSAVI

Réponse de VSAVI

Hi Matt thanks for taking the time to write your review we are glad you are happy with the products we very much appreciate your comments.

Noté 5 sur 5 étoiles

Amazing service from Vsavi

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am! Very Impressed! Been buying from Vsavi for a good few years now, products are good and reasonably priced and as you see the delivery service is impeccable 👌 Would highly recommend this company.

11 mai 2022
Avis spontané
Logo de VSAVI

Réponse de VSAVI

Hi Kim thanks for taking the time to write your review. We are glad you are happy with the service we provide. Your comments are very much appreciated.

Noté 3 sur 5 étoiles

Product seems good

Product seems good, I asked for the 3rd party testing they claim to have benn they never replied

18 avril 2022
Logo de VSAVI

Réponse de VSAVI

Hi Thanks for taking the time to write your review. Customer service will be happy to answer any query you have.

Noté 5 sur 5 étoiles

Great product

Great product, attractively priced. Very quick delivery will be using again.

15 mars 2022
Logo de VSAVI

Réponse de VSAVI

Hi Leanne
Thanks for taking the time to write your review. We are glad you are happy with our products and service provided.

Noté 5 sur 5 étoiles

Love this company

Love this company. There products are outstanding and always arrive on time

3 mars 2022
Logo de VSAVI

Réponse de VSAVI

Hi Thanks for taking the time to write your review. We are please that you are happy with the service we provide. Your comments are very much appreciated.

Noté 1 sur 5 étoiles

False advertising on their site.

False advertising on their site.

I purchased the green mood cartridge and in the description, there is a link to a vape that is recommended:
For use with batteries with a standard 510 thread like the XEO Clearomizer Kit, these versatile disposable cartridges are perfect for vaping CBD oil on the go.

I bought the vape that the link directs the user to.
The vape does not work with this cartridge.

I then went on to contact cust services and the responses had no empathy and were very short.
I was told to return any unopened items however, If I have bought on VSAVI recomendation I opened the items to test.

I then asked if one of their products on their site works with the Green Mood Cartridge:
Does the below work with the green mood cartridges See attached

Vsavi reply: Hi No it does not.

I then ask in another email: Which one on your website does then?
Vsavi reply:
We doo not have any product in stock at the moment.

I find it shocking that I am having to drive the convesration in asking what product in would work with - I would have thought VSAVI would want to have recurring customers and help/suggest products that will work.

I am genuinely baffled at the responses from VSAVI and very disappointed with their customer services replies, lack of empathy, and lack of suggestions for products that would work with the green mood cartridges even after their false advertinsing.

21 février 2022
Logo de VSAVI

Réponse de VSAVI

Thanks for taking the time to write the review. We are sorry you were not happy with the response for customer service. The product you were referring to was not compatible with the product you were asking about however we did inform you that the product could be use with batteries with standard 510 thread.

Noté 1 sur 5 étoiles

I spent close to £100 on the…

I spent close to £100 on the e-cigarette and numerous e-liquids and to be brutally honest there was no real flavour to any of the products! Just a mild hint of flavour. I also bought 4 different heads so there was no chance of the one being faulty. I will see how their customer service handles my complaint as this product does not match the description.

17 février 2022
Logo de VSAVI

Réponse de VSAVI

Hi Philip
Thanks for taking the time to write your review. Customer service will be happy to deal with your complaint when they receive it.

Noté 4 sur 5 étoiles

tried to buy it on line said it was…

tried to buy it on line said it was unsafe ,so rang up to buy over phone they said no record of buying on line ,so canceled phone order and on line order arrived.

16 février 2022
Logo de VSAVI

Réponse de VSAVI

Hi Geoff

Thank you for taking the time to write your review.

Noté 5 sur 5 étoiles

This is the first time I have tried CBD…

This is the first time I have tried CBD and found that it does help with relaxation. VSAVI have been great in fulfilling my order even though their original carrier could not find my address.

15 février 2022
Logo de VSAVI

Réponse de VSAVI

Hi Thanks for taking the time to write your review it is very much appreciated.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus