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VTM Vending Avis 

231
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.

Noté 5 sur 5 étoiles

Great customer support, been an operator with them for over a year and they always get it taken care of. Definitely wanna highlight Chris and Darshak in tech support for always going above and beyond... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first time buying a machine and the support was there every step of the way. I had dumb questions they answered and helped me figure out my set up. Jacob was very helpful.

À propos de l'entreprise

  1. Fournisseur de distributeurs automatiques
  2. aussi dans
  3. Boutique d'objets à collectionner
  4. Distributeur d'appareils électroniques
  5. Distributeur de produits de beauté
  6. Fournisseur de logiciels
  7. Magasin de cartes de collection

Écrit par l'entreprise

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.

Why operators choose VTM

Écrit par l'entreprise

U.S.-based support
Onboarding, training, live tech support and a full video tutorial library.
Every machine, one dashboard
Track sales, get restock alerts and update products remotely, on web or mobile.
Cashless-ready out of the box
A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.

Our warranty promise

1-Year Limited Warranty

VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).

Coordonnées de contact

Smart vending machines, ready to run

Pokemon, vape and smart cooler machines with U.S. based support

4,8

Excellent

TrustScore 5 sur 5

231 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(231)

158 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely Helpful Team

Dakota was able to answer all my questions, and on top of that he gave me some personal tips! The team behind VapeTm is not only knowledgeable but experienced in the field as well. I’ll continue doing business with them.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We’ve loved our experience with Ben

We’ve loved our experience with everyone we’ve encountered. We mainly work with Ben and can’t speak more highly of him. He’s been so helpful since day one. Had an issue with warranty and was taken care of with no hiccups. We are very happy with this company and purchasing more machines!

14 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The team is so helpful in starting up…

The team is so helpful in starting up the machines. They give you step by step instructions that anyone can follow. Very thankful for you all. Will be buying more machines soon!

16 juillet 2025
Noté 5 sur 5 étoiles

Awesome ⭐️⭐️⭐️⭐️⭐️

Extremely helpful and communicative. They ensured I had everything I needed in a timely fashion. They even worked to resolve an issue with the card reader with the card reader company all on my behalf.

16 juillet 2025
Noté 5 sur 5 étoiles

My guy is better than yours!

From the moment of installation to my first sale and even through filing my taxes, this Jacob Hagman has been a constant source of support. No matter the question—technical, financial, or operational—he always has an answer, and he delivers it promptly, no matter the hour. His guidance is something you don't see everyday and he always leads me in the right direction. Truly exceptional service!

21 juillet 2025
Noté 5 sur 5 étoiles

Outstanding Support in the Vending Business

I’ve been working with Jordan and his team for about a year, and the service has been nothing short of A1. Jordan truly goes above and beyond for his customers. Throughout our time in business together, the VapeTm team has been incredibly helpful in addressing all my questions and concerns, especially as I navigate the world of vending. Their dedication, knowledge and customer support are the core factors that make this whole experience worthwhile

17 juillet 2025
Avis spontané
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Réponse de VTM Vending

Thanks Jason. Keep up the grind!

Noté 5 sur 5 étoiles

Literal best in the game

Literal best in the game. Round the clock help. Tech team is amazing. Hours are super great. This is a weekend business so being able to solve issues on a Saturday at 8pm is dope.

Don’t get a vape vending machine anywhere else. Trust me. I’ve got enough machines now to know who to go to and it’s vapetm

10 juin 2025
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Réponse de VTM Vending

Thanks Dakota. Pleasure to be part of your success. Appreciate the review.

Noté 5 sur 5 étoiles

I’ve had a great experience with the…

I’ve had a great experience with the support team at Vapetm. They also provide a lot of resources for finding answers to questions you might have. They are constantly looking for ways to improve. Solid experience overall!

4 juillet 2025
Avis spontané
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Réponse de VTM Vending

Thanks Abdul. Let us know if you have any other requests.

Noté 5 sur 5 étoiles

Great machines, easy to use

Great machines, easy to set up and doesn’t have any issues I can across. The app is also extremely easy and fast to learn. I love how the machines look. Very much worth your money.

23 juin 2025
Avis spontané
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Réponse de VTM Vending

Thank you for the review and feedback. Glad you like the app! It’s the foundation/product we pride ourselves on.

Noté 5 sur 5 étoiles

Truly the best customer service…

Truly the best customer service I’ve experienced. Jacob is fantastic. The whole experience working with them was super easy and a pleasure. Highly recommend to anyone looking to get started in vending machines.

30 mai 2025
Avis spontané
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Réponse de VTM Vending

Thank you. Yes, Jacob is fantastic and customer success and support is important to us!

Noté 5 sur 5 étoiles

The communication with VapeTM was…

The communication with VapeTM was excellent. Any questions we had, were answered immediately from several members of their talented team! We were very pleased with their service and the equipment we purchased. They made doing business easy!

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Ive been using Vape TM for over a few…

Ive been using Vape TM for over a few months! Nothing but great things to say about them. Customer service is always very helpful and guide you through everything you may need or have concerns about. I have now ordered my third machine! Great company and looking forward for more in the future.

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Bought multiple machines from vapetm…

Bought multiple machines from vapetm and they took care of me. Excellent customer service and very knowledgeable people about the industry. Check them out.

12 mai 2025
Avis spontané
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Réponse de VTM Vending

Thank you for the feedback and the review. Custom success is essential to our growth.

Noté 5 sur 5 étoiles

Outstanding Product & Service from VapeTM!

We’ve been using VapeTM’s vending machines for a few months now, and the experience has been nothing short of incredible. The machines are sleek, reliable, and user-friendly—perfect for high-traffic areas and customers looking for a quick, seamless purchase. Setup was straightforward, and the build quality is clearly top-notch.

But what really sets VapeTM apart is their customer support. Their team is responsive, knowledgeable, and genuinely invested in our success. Anytime we had a question or needed help, they were there with fast, effective solutions.

If you're considering automated retail for vape products, look no further. VapeTM delivers on every level. Highly recommended!

13 mai 2025
Avis spontané
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Réponse de VTM Vending

Thank you for the review and please let us know if you have any additional feedback or development requests for our pipeline. - VapeTM

Noté 5 sur 5 étoiles

Fun and Exciting has been my experience…

Fun and Exciting has been my experience with VapeTM! Jordan and his team have been VERY helpful in every step of the process getting my machine! The care about your success which makes me feel happy about partnering with them.

28 avril 2025
Avis spontané
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Réponse de VTM Vending

Happy to have you as a customer. Heard you are making some big moves!

Noté 5 sur 5 étoiles

Machines are great

Machines are great, service is better. Love working with them.

10 avril 2025
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Réponse de VTM Vending

We love working with you.

Noté 5 sur 5 étoiles

VapeTM has been a great help to our…

VapeTM has been a great help to our vending company Global Vending LLC out in AZ. We have purchased all of our Wireless kits through them and we couldn't be any happier with the performance and service they offer. Highly recommend VapeTM for all of your vending needs.

1 février 2025
Avis spontané
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Réponse de VTM Vending

Glad to hear it! Our goal is to continue empowering vending operators with the tools, technology, and support they need to grow and succeed. We appreciate your partnership!

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