Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered an advent calendar but had inadvertently left my old address on the form for delivery. Ive replied to their confirmation email and emailed customer services multiple times but had no respo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Please explain why the the reviews on their website for the christmas money tree ornaments are dated this month and year but already given to delighted recipients. OBVIOUSLY FAKE REVIEWS sorry I h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Silk Peptide EGF Intensive Smoothing Toner × 1 2 PCS(200ml)VYJoy Ordered peptide serum toner serum. Supposed to work wonders. Took forever to arrive, then realised it is from China. Looks nothin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a mistake on my order and I emailed Vyjoy who replied almost immediately AND refunded me without any questions.. Their customer service is excellent and I will definitely shop again. Tha... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

522 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,7

Tous les avis

(522)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Fake goods

I got a car tracking device on the 25th July only to find out it is only for apple phones the advert did not state this so when I tried to contact them they did not reply I have sent them over a dozen emails and the same in messages to customer service and only had one reply on the 27th July saying that they have refunded me and it will take days still waiting for my refund and I have been trying to contact them with emails and messages but they are avoiding me i have even sent them the proof but they failed to reply so keep away from this company as they tell lie after lie and ignore you all the time
I am still waiting for my refund and still no more texts or messages from them they are still avoiding me

16 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. There is simply no point in telling you my story as it’s the same as everyone else’s.
You order the goods, you pay for the goods, they don’t turn up.
You contract them, they lie to you, they then ignore you, you then come on here and realise you are not alone..!

15 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered one of these gps order no

I ordered one of these gps order no. 48864m74092. As proof i have never received it .tried contacting them to no avail tried several times .don't trust them. VYJOY. No joy ar all. Thank you I've tried all day yesterday and. This morning

31 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

A very very poor experience

I ordered 2 Order Numbers 1403 & 1457 in June
I still haven't received them despite having been told they have been delivered
I have emailed several times and not received an explanation
I contacted the UK courier who denied any knowledge of the orders
You took my money and now I want the goods
Please advise what you are going to do
I want a replacement for both orders sent the fastest way possible please
I an assure you that I haven't received the goods
Please advise
KR
Stephen

28 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

its a scam

Ordered a smart scales in june 2025, have yet to receive the order. Emailed company and no reply to date, think I've been scammed. Do yourself a favour and don't order from this company.

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

con and no reply

i placed a order and then went to cancel it with no reply the advert did not state that the item was for only apple products it also does not work
i have sent them over a dozen emails and they have not replied to any keep well away

16 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

As per usual

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

11 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Not to be trusted

Item tracking shows arrival at London airport 23 May and then nothing. I am told to wait and now being ignored. This company is not to be trusted. I’m now pursuing formal action and this company is known for this behaviour

23 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered on the 26th April n still…

I ordered on the 26th April n still haven't received n won't let me track either n I got it on my clearpay account so I have 2 pay it all n they won't do anything fuming 😤 😤

26 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

My order never arrived

Discussed with this company i order a nebuliser on 9th of April and have still not received it I've been tracking my order and it tells me it has arrived at Hawkes bay couriers in Ireland this company has been dissolved, i have contacted vyjoy customer care, to inform them of this and they just don't answer my emails very very bad customer care service, I would recommend NOT to use VYJOY

2 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

Slow but fair

It took them 5 days to reply but they eventually did and promptly resolved the refund. Waiting for product to arrive to review that.

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy system

Easy to navigate through the website, simple ordering process, fast delivery and items are as expected and they are well packaged.

11 janvier 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

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La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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