Walther Strong Avis 

301
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It does stick fast to the wood to keep it safe from continuous wet surfaces, stickier than old-fashioned fly paper. Covers and seals strip wood, decking bolts and brackets. Once you learn how to handl... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great product just as described, slightly more expensive than anticipated but if you rate it on get what you pay for then it’s fair enough I suppose. I wouldn’t by an alternative product now I have us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received quickly, easy to use although a clear tape would be much easier as I could see what I was doing and save repositioning. Lovely surprise of sweets in the box. Dogs enjoying drinking the rain w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered following reviews on Amazon and comparing products - ordered direct from supplier as cheaper. Not the cheapest but specifically made for laying on decking. Ordering fine and delivery ver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de fabrication
  2. Fournisseur d'engins de chantier
  3. Grossiste en matériel de construction

Écrit par l'entreprise

We manufacture premium quality, application-specific tapes & adhesives. Our mission is to provide solutions to common construction problems. Here at Walther Strong, we are dedicated to making your lives easier. Pioneers of Deck Tape since 2012 At Walther Strong, we saw what the industry was missing: a purpose-built solution to prevent rot and prolong the life of decking structures from the ground up. So, we developed Deck Tape — the first tape engineered specifically to protect decking subframes from moisture ingress, UV exposure, and weathering.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

301 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(301)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordering Process Easy to Navigate / Helpful Staff

Ordered on behalf of my employer. Ordering process easy to navigate. Product arrived next day as requested. Thanks to Justine who handled my call regarding delivery status, and to the chap I spoke to regarding a Vat Invoice (sorry I didn't get his name). Both individuals were helpful and courteous throughout.

5 avril 2024
Noté 1 sur 5 étoiles

Not all suppliers are equal!!!

Walther strong reviews were good, so I thought I'd try them as I was looking for a new supplier to work with. I placed my order and was told delivery would be in 2-3 days...2-3 days came and when so had to get parts from another supplier as it was slowing down my job. Phone Walther Strong to request a refund as they had failed to deliver the parts as promised which they said that it would take up to 10 days to action, It is now the 21st of December (the order was placed on the 7th), so I called them again to see what was happening with my refund and was told that I wouldn't get a refund until the parts were returned to them! I tried to explain that I had not received the parts as their delivery company had not delivered them which was the whole problem in the first place. Under the Consumer Rights Act if parts were not delivered I have a right to request a full refund and refuse any further delivery attempts...Walther Strong has had over 3 weeks to investigate and has not taken any action to solve the situation to date. This was the first time working with this supplier, and it will be the last, very poor customer service, and am still out of pocket.

7 décembre 2023
Avis spontané
Logo de Walther Strong

Réponse de Walther Strong

Hi Craig

Thankyou so much for you review. We are slightly concerned with this review considering you have signed the paperwork saying that you have received the item.

Whilst we take all reviews very seriously we are struggling to understand how we have a signed copy of your signature obtaining the product and this complaint. We are also slightly concerned that the call came in on the last day of opening hours with a tone and attitude that was quite offensive to our staff, when all we were trying to do was to understand your situation and attempt to help where we could.

Craig whilst we would love to refund you - the evidence heavily suggests that you have acquired, used and then wanted compensation for our product. We do appreciate that the package took time to be delivered via DHL however once it has gone to our courier it is out of our hands.

We have flagged this review to Trustpilot too as an inaccurate review as our systems are very efficient at refunding disappointed customers with legitimate claim. Just to clarify, we will refund you when we receive this back in full at our warehouse.

Apologies we couldn't do more for you.

Naturally if you want to call back in and we can provide you with POS then we will do.

Noté 5 sur 5 étoiles

The deck tape and post tape are great…

The deck tape and post tape are great products, we use them all the time, first class service as always

9 octobre 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you Designscape, appreciate your review, look forward to working with you in the future :)

Noté 5 sur 5 étoiles

Deck tape

Great product. Excellent service, bang on delivery.
Will use again definitely. Many thanks.

9 octobre 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you, for the great review, look forward to working with you again, p.s. make a note for some biscuits or sweets and will see what we can do ;)

Noté 3 sur 5 étoiles

Coloured sealant…

Liked the fact that you supply sealant in multiple colours. Postage / delivery was expensive.

18 septembre 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you Paul for your review, glad you like the variety of colours, wish we could get better rates from couriers too, but will do our best.

Noté 5 sur 5 étoiles

Always great service

Always great service, delivered on time. Fab product, does exactly what is say it would do, whish I had known about decking tape 10 years ago!

18 septembre 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you Lee, glad to help you out! Have a great day:)

Noté 5 sur 5 étoiles

Happy customer!

A back order, so took a little time to arrive but can't fault service or product!.... Many thanks!....

18 septembre 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you John, appreciate the review, many many thanks;)

Noté 5 sur 5 étoiles

JUSTINE IS A STAR

JUSTINE IS A STAR, GOOD SENSE OF HUMOUR
AND VERY FRIENDLY, MANAGED SOMEHOW TO GET AN ORDER OUT OF ME

8 septembre 2023
Avis spontané
Logo de Walther Strong

Réponse de Walther Strong

Thank you Steve for your review, your a grand customer, hope you enjoyed the goodies!!

Noté 5 sur 5 étoiles

Delivery was quick and the tape looked…

Delivery was quick and the tape looked well made and went on well looking very professional. I decided to do the end grains as the decking surrounds a hot tub.

9 juillet 2023
Logo de Walther Strong

Réponse de Walther Strong

Thank you Nigel, glad we could help you out, have a grand day!

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