Wamos Air Avis 

The worst flight of my life. Airplane very old (more than twenty years) dirty and noisy. Non-existent entertainment (about ten films and no music).
I felt this flight was unsafe, very unsafe.
It isn’t possible for people to fly in these conditions.
Some airlines like this shouldn’t exist.

Flew Perth-Auckland, I usually book Air NZ from Melbourne to Auckland and decided to fly direct this time. I wish I’d read the reviews beforehand as this experience was honestly worse than the cheapest Jet Star flight. I’d paid extra for seat selection - window seat, more room and closer to the front. It was a complete waste of money. My seat didn’t even have a window (which took away a bit of room on the side), there was no room to move at all and the man next to me was basically sat on top of me with how little space there was. The seats were small, very hard and uncomfortable. No one could recline their chairs either so everyone spent 7 or so hours trying to sleep upright and with no leg room. People who stood up to stretch their legs were asked to sit down even though the seat belt light was off and one of the flight attendants rolled her eyes every time someone asked a question. Air con was non existent which caused everyone to completely overheat and caused even more discomfort. The food wasn’t bad as expected for an AirNZ flight but that’s pretty much where the comparison ends. Usually on overnight flights you’re offered tea or coffee to wake up but we were only offered a cup of water and their method of handing out the cups was a little ridiculous and if you didn’t grab it fast enough you were scowled at by the flight attendant. In saying that though, most of the staff were absolutely lovely and it isn’t their fault that the plane seems totally outdated and that English isn’t their first language so we can’t hold that against them. Despite the discomfort and lack of quality normally expected of Air NZ, the pilot had done well and it was a safe enough flight. Although I would’ve booked elsewhere had I known what to expect. Also wanted to note that the 5 star reviews here are either paid for or bots because even as we exited the plane all anyone could talk about was how they will never be booking with Wamos again.

I was disgusted at how I was treated by the female flight attendants. Not acknowledged once and they continued to flirt with my husband who was also disgusted and embarrassed. Food was shoved in my face. The male attendants had been respectful and my husband also noted this. What's going on? careful of your husband's ladies haha and if it happens to you do not take note. I think it's a game they are playing.

To echo what others have said. We paid Air NZ prices as we have flown with them before and expect a certain level of comfort. WAMOS are providing a budget aircraft with Ryan Air style seating suitable for short hall flights. There is chewing gum stuck to the arm rest between the seats in front of us. If Air NZ try and put you on one of these flights, don't do it. Go with another carrier.

AirNZ WAMOS Air flight from Perth to Auckland was the worst flight experience ever .
Very uncomfortable seats inflight entertainment could not be heard with the noisy old plane. communications with the air hostesses was nearly impossible with the language barrier and they're rude .The aircon was set too high making it a very uncomfortable flight. I have paid for quality and received the lowest class airline. If I ever fly Air NZ i will make ture to check that its not an alliance flight. Very very disappointing.

AirNZ are charging full fares for a budget (Wamos) charter airline experience. The seats do have more room than normal but that is the only good thing I would say. On a Perth to Auckland service, so overnight, not one single person could work out how to recline, so full flight slept upright all in the hardest seats Ive ever sat in. Catering is still AirNZ, so cant complain about that but I ordered GF and it was horrendous. Cabin crew, extremely rude, I was shouted at from many rows away “to get out of the way” while trying to put bags in over head compartment. AirNZ’s most profitable route, and this is what you do? Poor form!

Perth via Auck inc return.
Horrible flight. Seats are sooo uncomfortable, flight attendants are very rude and movies+ are old. Didnt eat the food. My philosophy is if customer service is sh#t then everything that comes with it will be..hence why I didnt eat on the plane. Worst experience ever. Can't wait for air nz to return.
Big ups to the pilot/s hence why the extra star.
Flight attendants have a stupid, stupid way of pouring water into cups for economy.
Rude! Rude!Rude!

When I write reviews, I don’t write them from an emotional perspective. I don’t think I’ve ever given a one star review before, but this one was necessary. my first international flight was with WAMOS, a 7hr from JFK to Spain. I only realized how horrible WAMOS was after my ride back on an Iberian plane. On the WAMOS plane, the seats are extremely cramped and extremely uncomfortable, like those white plastic fold up chairs. U have to pay for water. A child cried (at the top of his lungs) for 3 hours, with the staff very apathetic to the situation (the hid next to the bathrooms). My friends charger didn’t work. However, they did have a working tv with movies, but I think you had to pay for those. The food was extremely expensive and very small portioned. My good flight on the way back (an Iberia plane) was basically the same price, with cushioned seating in Economy, free pillows and blankets. Much more accommodating. Please, if you can, avoid taking a WAMOS plane (as Iberia the company uses WAMOS planes). It is not worth it.

Just flew AKL-PER-AKL. Staff was impeccable, polite, kind, and attentive. Food was average, but it was airline. I cannot say enough about how great the experience was. I have flown A-LOT and this was one of the best ever! After reading the bad reviews I was shocked and felt they must’ve been flying a different airline!

Air New Zealand price, but not Air NZ quality.
I can forgive the cabin crew, not operating in their first language.
The entertainment system is definitely below average for a modern longer flight.
However, comfort was the big issue. Uncomfortable seats for a 6 - 7 hour flight and the air con was poor, resulting in an uncomfortably warm cabin.
I would not recommend this route, if the flights are operated by Wamos.

Try and avoid flying Air Wamos if you can. It’s a rip off as it is when flying Air NZ direct to Perth from Auckland but to then be provided with a budget airline/budget experience when you pay a premium is outrageous. Shame on Air NZ for not doing better by their frequent flyers between Auckland and Perth, it’s a long journey and it’s not cheap. The AW plane was old, the seats uncomfortable and the entertainment very average. My screen didn’t even work and they did nothing for compensation and of course Air NZ made it so difficult to get in touch with customer service to complain that I gave up in the end. A very long/boring and uncomfortable flight. Food was also disappointing. Again everything about this experience was not the value I paid for when I booked my flights with “Air NZ”. If only another airline would fly direct to lower prices and force Air NZ to stop taking advantage of being the monopoly.

The service from the cabin crew is what makes this flight the best. Modern airplane which is comfortable

After booking with Air NZ very disappointed using Wamos. Very cramped seating, forgettable food. Accents so strong we could not understand what was said. Qantas here I come

Air New Zealand used Wamos Airlines on their New Zealand to Perth direct flight. I had read rather disturbing reviews about Wamos and was somewhat concerned about flying with them, after all i did book and pay to fly with Air New Zealand.
I had a nothing to worry about - the flights to Perth and back to NZ were great. The service on both flights were fabulous, the staff were friendly and attentive. I had enough room for a very comfortable 6.5 hour flight - i was very impressed, thanks Wamos

Where to begin? Air New Zealand you’ve again let down your Perth-Auckland passengers by chartering this third rate, budget airline. I could understand if it was used on the shorter routes to Melbourne or Sydney or Brisbane but to force passengers on a 6 hour overnight flight to endure rock hard seats with no headrests indicates you do not value your clients. No wifi, a meagre selection of ancient movies and tv shows, revolting food and incomprehensible inflight announcements. I’ve been flying this route with Air New Zealand for 30+ years and having the Dreamliner really improved the flight but this Wamos charter is an all round horrible experience and one I won’t be repeating. I’d rather have the small inconvenience of doing Perth-Melbourne-Auckland hop than endure Wamos again. Goodbye Air New Zealand. It was great while it lasted.

Terrible experience the worst flight in my life with the worst turbulence I have ever encountered.. the plane was too small for such a long flight. Zero comfort, no video no music no game..

After seeing so many average reviews I was pleasantly surprised with all aspects of my Perth - Auckland flight.
Plane was clean and equipped as any normal airline, crew were attentive and efficient, food was airline food similar to any other airline, a good choice of movies.
Would not hesitate using this service, in fact flew back to Perth with them and just as good again.

Just flew business class with Wamos Air , paid over 3000 euros return
Via BOA airlines
Service was ok - food offered was pathetic for an 11.5 hour flight a salad was a cheese slice with a grape on top
Felt guilty to ask for another orange juice
They have a section in business class they cover with curtains if you sit there you get better food
Overall Wamos was sh**

Both flights Wamos Air said they didn't have gluten free food for me. We had to show them our booking to proof it was requested because they acted like it was our fault. The crew hardly spoke English so they had trouble understanding us but they were very snobby. On the first flight after a lot of discussing I was finally given a gluten free meal but I was guilt tripped that it was from a crew member. On the way back I was offered a bag of nacho crisps. Perth to Auckland flight is over 6 hours long.

Had return flight from Perth to Auckland on 6 th Jan 2023 … was like being in a sauna the poor lady next to me over heated and was sick on her flight back seats look nothing like what was on the website … Not what I paid for !!! Air New Zealand planes are way nicer and more comfortable how could you down grade us Air New Zealand sooo disappointing on the airline you choose to represent you guys to and from Perth .

Will be looking at other airlines to travel to Perth after this experience in the near future , Unfortunately not looking forward to our trip this august 2023 was thinking we would be flying Back with Air New Zealand but nope found out still with Wasmo Air after receiving our booking am dreading it 😞 as don’t have money to change our flights ..
Unless you’re in business class the flight is horrible !!!