Montgomery Ward Avis 

I am 63 yrs old and have never dealt with such a nasty untrustworthy company in my entire life. I just finished filing a complaint with the BBB. I also am well aware as I said in my report that I fully expect them to lie when they see my complaint. I would warn anybody to check montgomery ward out before you try to dezl with them. They are not a trustworthy company and I would definitely say, Buyer Beware. I am definitely done with montgomery ward. I got horribly threatening letters telling me what they could do to my credit and could make it hard for me to buy a car or get a credit card or even buy from another mail order catalogs and they would go after the spouse too. Now who would want to deal with this kind of company.???

I opened a montgomery ward account. I spent several hundred dollars. I made multiple "minimum" payments each month and received harassing letters from the company, even after I my account balance was paid off in full.

Note to business: It pays off to treat your clients like you care about them, not like you own them.
Amazon is a prime example of what people respond to.

They are terrible. I had a ,$480 credit. Now I have zero. I pay 7 days early every month. I've been paying off for a cheap trellis that broke from wind. I also ordered something on Dec 9 for my mom for Xmas. It never shipped. They never emailed me to let me know what's going on. Took my credit and ignored my order. Myself and friends are closing the account. MONTGOMERY WARD IS AWEFUL..

Like the rest of you on here I am DONE with Montgomery Ward!! They prey on people with less than perfect credit. Offer products with horrible shipping costs. I wanted 2 sets of service of 4 dishes $60.00 each & $35 shipping. Bad huh? Oò but gets MUCH MUCH worse. They couldn't process the order so made it 2 orders and charged $35 for each order. RIDICULOUS! THEN when I called customer service to complain, the agent hung up on me. Grrrrr

Just an FYI: ANYONE can set up a line of credit in your name with Montgomery Ward all they need is your name and address....smh🤦‍♀️🤦‍♀️🤦‍♀️ I have been battling this company for months now and still absolutely no answers/ their customer service SUCX! #sofustrated I WOULD NEVER EVER purchase anything from them!

Background: someone set up an account in my name and I contacted them 3x to get fraud paperwork to fill out and still nothing! But every week I am getting bills and threats for collection. I spoke with a supervisor today that was NO HELP AT ALL

I have been a customer since 2015. I find out they don't report good credit ever. I still continued to use them, started out with $300 limit, it is now $2600. Haven't purchased for awhile, so I bought something on Nov. 3 2019 for $116.00. I received the purchase no issue there, Go to my credit report and the purchase is on there as a new inquiry dropped my score, and will stay on there for 2 years. I have never missed one payment, my balance was zero. They suck I am done. And for some reason the $116 isn't on my balance so I can't even pay that off. They suck buyer beware!!!!!

I ordered a few things and the girl said it automatically went thru even give me a delivery date just to find out they dont need the business. would not recomend this place to no one

I did not mind over paying to to help my credit. The $150 dollars for a 50 dollar item, well it's expensive when you have bad credit. But, when you charge me 30 dollars for shipping, and it takes 5 days to go 4 states....well ya, I'll be paying this off and no more business with them. Absolutely ridiculous shipping times, and a complete rip off all the way around.

watch out they run your credit without your permission,caused me to have a ding on my credit.said they would remove it,but never did.I will never ever use this company.very very poor custermer service.

Please stop selling cheap,cheap cheap,cheap. Cheap! Cheap! Cheap! CRAP!!!!!! Not about profit, it’s about satisfying the customer!!!!!!!!!!!!!

I was trying to make a pymt on my Montgomery wards and monroe main and the agent DEDDIE over talked me she yelled and told me they didnt EMAILING confirmation emails? Ok I've been a customer for 2 YEARS WHEN DID THAT CHANGE!!!!! VERY DISAPPOINTED! I WILL NOT BE TALKED TO LIKE THAT ALL ALL!!!! MY NAME IS SANDRA RODRIGUEZ

Beware of mongomery ward I open account they check your credit I understand but it should not do it all the time I regret opening account with mongomery ward

Terribly high prices coming from a low name has been company. I wish I could give you no stars

I have had an account with them for years never any problem, Until recently. I called their customer service to get my account straightened out. And was called a liar and had a person proceed to talk over me. I dont know who they are out sourcing their customer service department to. But I would suggest they rethink that strategy if they wish to keep customers. I will not be buying or using Montgomery Ward again in the future.

Been with wards for years. They will not report to credit bureau unless you're not making payments on time.

We purchased a Corner Curio Cabinet. It arrived in two boxes and the unwrapping of the boxes became a career opportunity. 3 days to assemble with gluing several sections. The instructions could have been better. Even with all the grief of unpacking and figuring out the instructions the piece is assembled and it looks great.

Been with Montgomery Ward's four five six years order television sent me a bed comforter set instead cancel my order on the TV have called them six times and it keep telling me they made a mistake and they'll pick it up I finally got the tag to pick up now they're telling me I have to put a deposit down never had to before they're customer service is the worst I've ever had have talked to three different supervisors in three months trying to get them to pick up this order and order my original order now they're telling me I have to pay a deposit I am done with Montgomery Ward I would not recommend it to anybody ever

I ordered the sunflower dinnerware & canister set on 5/15/19 for $49.99...a 20 piece set per the website on the sale page. Received a box from them today containing ONLY the canister set (and the order summary clearly shows 20 items sent!). I spoke to customer service (Tom) who said that these items are sold separately. However the website does not show this unless you click on the items individually. So here I’m thinking I’m getting the 20 piece set hat I paid for. This is complete misrepresentation of what the website shows! They didn’t offer me anything as far as any type of discount for this false advertisement. All they told me was that they’ll send me a return sticker for what I did receive. This was supposed to be a wedding gift for my daughter! So very unhappy with this and I will never order from you again! I’m very disappointed!

My online account malfunctioned and I was unable to pay online. My payments were being mailed and they were charging ridiculous late and finance fees. I was having a hard time paying off my account because they charged so many fees.
I dont plan on shopping there again.

When MW was in the malls I was a frequent customer. So glad they are now available to me in this way. Their prices are high but so far the quality of everything I have ordered has been A+++ and beautiful. I have ordered a chenille bedspread of the best quality. I could not find a nice one in the stores. I also got a gorgeous bed coverlet. Again, top quality. I have ordered a few other things as well and everything has been as described. My only wishes are that the handling/shipping fees were not so high and that discounts or coupons were offered. I recommend MW to anyone wanting beautiful, high-quality items.