We’ve always found the staff at Wards to be friendly, helpful and approachable. Any queries we have are dealt with quickly, and if any issues arise, they are always quick to respond and get things res... Voir plus
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Lisez les avis des autres
Wards have been nothing but exceptional. From the moment I was interested in the property they supported me, to the moment I am leaving. They’ve always made the whole process easy for me, always been... Voir plus
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I've dealt with wards for some 15 years. They are a one stop shop for the landlords. They offer a service which is second to none from finding tenants to vetting them to collecting rent and everythi... Voir plus
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Wards Property along with LetAlliance have been absolutely amazing, since the very moment I applied to view a property. They have consistently corresponded with me and nothing is ever too much trouble... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Wards Property are your go-to, local lettings agency. You are ALWAYS WELCOME here at Wards, whether you're a tenant, landlord or investor our door is always open for you, if we can help then we will in a heartbeat. We strive to be ALWAYS LEARNING. We listen to your feedback and work iteratively to improve our processes. That way we are ALWAYS GROWING the services we offer to you! Here at Wards we're ALWAYS TOGETHER, striving to achieve our goals through teamwork and working collaboratively. With all of that said we are ALWAYS HERE to help.
Coordonnées de contact
129-131 Church Street, ST4 1DB, Stoke-on-Trent, Royaume-Uni
- 01782 848700
- office@wardsproperty.co.uk
- wardsproperty.co.uk
4,7
Excellent
44 avis
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We’ve always found the staff at Wards…
We’ve always found the staff at Wards to be friendly, helpful and approachable. Any queries we have are dealt with quickly, and if any issues arise, they are always quick to respond and get things resolved. We’ve had a really positive experience and would happily recommend them.
6 août 2026
Avis spontané
Réponse de Wards Property
Thank you so much for your lovely review, Nicole. It means a great deal to know that you’ve always found our team friendly, approachable and quick to help whenever needed. We really appreciate your continued support and recommendation.
Best wishes,
The Wards Property Team
Amazing customer service 😊
Wards have been nothing but exceptional. From the moment I was interested in the property they supported me, to the moment I am leaving. They’ve always made the whole process easy for me, always been there whenever I’ve needed any help or something has needed to be sorted in the house. I couldn’t be more pleased to have been under wards property for the past two years, they’ve been great.
15 juin 2026
Avis spontané
Réponse de Wards Property
Thank you so much for your wonderful review, Paige. It has been a pleasure having you as a tenant over the past two years, and we’re delighted that you felt supported from your first enquiry right through to moving out. We’re sorry to see you go, but we wish you every happiness in your next home. 😊
Best wishes,
The Wards Property Team
As a landlord it's very important to…
As a landlord it's very important to ensure compliance and to find good tenants. We work closely with the team @ Wards to ensure that our investments are well looked after and can thoroughly recommend Wards who provide a professional service.
1 juin 2026
Avis spontané
Réponse de Wards Property
Thank you for your fantastic review, Alan. We greatly value the trust you place in our team to look after your investments. Maintaining compliance, finding suitable tenants and protecting our landlords’ properties are at the heart of what we do, so your recommendation means a great deal to us. We look forward to continuing to work closely with you.
Best wishes,
The Wards Property Team
I have trusted Wards Property to manage…
I have trusted Wards Property to manage my 19 houses for the last 18 years, and I honestly could not recommend them highly enough. Over nearly two decades, they have consistently been professional, reliable, and incredibly knowledgeable in every aspect of property management.
From finding quality tenants and dealing with maintenance issues quickly, to handling compliance and keeping everything running smoothly, they have always taken the stress away from being a landlord. Communication has always been excellent, and nothing is ever too much trouble for the team.
It is rare to find an agency that genuinely cares about both landlords and tenants, but Wards Property have always gone above and beyond. Their experience, honesty, and dedication are exactly why I have stayed with them for so long.
If you are looking for a trustworthy letting agent that delivers results and looks after your properties as if they were their own, I would highly recommend Wards Property.
23 mai 2026
Avis spontané
Réponse de Wards Property
Thank you so much for such an incredibly thoughtful review, Liam. To have been trusted with the management of your 19 properties for the past 18 years is something we are immensely proud of and genuinely never take for granted.
Knowing that we have helped to remove the stress from being a landlord while properly caring for both your properties and tenants means a great deal to us. Your loyalty, trust and recommendation are hugely appreciated by everyone here.
It has been a privilege working with you, and we look forward to continuing our relationship for many more years.
Best wishes,
Justin and the entire Wards Property Team
Wards have been managing my properties…
Wards have been managing my properties for many years.
They are superb.
1 mai 2026
Avis spontané
Réponse de Wards Property
Thank you for your lovely review, Hitesh. We truly appreciate the trust you have placed in us to manage your properties over the years. It has been a pleasure working with you, and we look forward to continuing for many more years to come.
Best wishes,
The Wards Property Team
I just got my lovely place from Wards
I just got my lovely place from Wards. Thanks to Caroline and Rhiannon who made the whole process a work over. They were so warm and ready to answer my questions and address my concerns.
Thank you both. Hoping for a continued amazing working relationship.
5 mars 2026
Avis spontané
Réponse de Wards Property
Thank you for your lovely review, Lynn, and congratulations on your new home! We’re delighted that Caroline and Rhiannon made the process smooth and welcoming, and we’ll be sure to share your kind words with them. We hope you’ll be very happy in your new home and look forward to supporting you throughout your tenancy.
Best wishes,
The Wards Property Team
Wards Property along with LetAlliance…
Wards Property along with LetAlliance have been absolutely amazing, since the very moment I applied to view a property. They have consistently corresponded with me and nothing is ever too much trouble for them. They are always welcoming on the phone, and always so very helpful. Rhiannon Depsys, you are an absolute credit, thank you all once again. I would recommend you all to everyone
5 mars 2026
Avis spontané
Réponse de Wards Property
Thank you so much for your wonderful review, Gemma. We’re delighted that you felt supported and kept informed from the moment you applied to view the property. Rhiannon will be thrilled to read your kind words—we completely agree that she is a real credit to the team! Thank you again for your recommendation; it truly means a great deal to us.
Best wishes,
The Wards Property Team
Excellent from start to finish
Excellent from start to finish.
Kim was absolutely amazing and nothing was to much trouble for her. She was available and fast to respond to any questions we had. Justin made things very easy for us under the circumstances and bent over backwards for us.
Rhiannon was also very thorough and lovely to deal with. Many Thanks to all the team at Wards. Highly recommend.
2 février 2026
Avis spontané
Réponse de Wards Property
Thank you so much for your wonderful review, Joanne. I’m genuinely pleased that we were able to make things a little easier for you under the circumstances. Kim and Rhiannon will both be delighted to read your kind comments—they always go the extra mile to help wherever they can. Your recommendation means a great deal to me and the entire team.
Best wishes,
Justin
Wards property are very professional
Wards property are very professional , has we are moving in to a new chapter of renting now you need wards , if you do not use be prepared for fines , this team is totally up to date on all the new legislation ( top team)
13 janvier 2026
Avis spontané
Réponse de Wards Property
Thank you for the brilliant review and recommendation, Steve. With so many changes taking place across the rental sector, keeping our landlords fully informed, protected and compliant is one of our highest priorities. It’s fantastic to know that our team’s knowledge and professionalism have given you confidence—and we’ll happily take “top team”! 😊
Best wishes,
The Wards Property Team
Honestly the most kind and patient…
Honestly the most kind and patient people I’ve dealt with they explain everything they need in detail instead of just brushing you off and call you the second they need anything else I couldn’t recommend them anymore
18 décembre 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your lovely review, Kiesha. Kindness, patience and taking the time to explain everything clearly are exactly how we believe every customer should be treated. We’re delighted that our team made you feel heard and supported throughout the process. Your recommendation means a great deal to us all.
Best wishes,
The Wards Property Team
Excellent Services
Just a quick note to say thank you very much for the excellent service I got from an amazing lady named Caroline.She was very professional and timely communicated and eager to help.The whole process was very smooth.
14 décembre 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your lovely review, Shingayi. We’re delighted that Caroline’s professionalism, prompt communication and willingness to help made the whole process so smooth for you. She will be thrilled to read your kind words, and we’ll make sure they are passed on to her.
Best wishes,
The Wards Property Team
Really great experience with Justin…
Really great experience with Justin Ward! He super friendly, and quick to respond to any questions I had. Everything was straightforward, thanks Justin, it's been a pleasure!
9 décembre 2025
Avis spontané
Réponse de Wards Property
Thank you for the kind words Shelomi:)
Amazing service
Rhiannon was absolutely lovely made the whole process smooth from start to finish, dealt with with everything super professionally and courteously, took less than 2 weeks to be accepted and given a move in date,
Couldn’t recommend anyone better than wards property and Rhiannon herself more. Super helpful and responsive aswell as respectful.
30 juillet 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your fantastic review and recommendation. We’re delighted that Rhiannon made the entire process smooth, professional and straightforward, particularly completing everything and securing your move-in date in under two weeks. She will be thrilled to read your lovely comments. We hope you’re very happy in your new home!
Best wishes,
The Wards Property Team
Perfect
Perfect, Rhiannon is lovely. Process went so smoothly. What really made me smile is the home welcome box we received when we picked up our keys, such a lovely touch. looking forward for the future renting with wards.
thank you!
7 juin 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your lovely review. We’re delighted that Rhiannon made the whole process so smooth and that the welcome box brought a smile when you collected your keys—it’s exactly the kind of start we want our tenants to have in their new homes. We hope you’re settling in well and look forward to supporting you throughout your tenancy.
Best wishes,
The Wards Property Team
They went above and beyond to support…Fantastic team
They went above and beyond to support me and my family. Can’t thank them enough especially Rhiannon xx
31 mars 2025
Avis spontané
Réponse de Wards Property
Thank you for your kind words, I will make sure that I pass your kinds words onto Rhiannon
I’ve been a landlord working with Wards…
I’ve been a landlord working with Wards Property for over five years and have always found them helpful and supportive. They consistently find quality tenants, and the office staff are friendly, professional, and easy to reach. Their service is reliable, making property management hassle-free. Highly recommended for landlords!
28 février 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your kind words and for being with us for over five years — it truly means a lot to us. We’re delighted to hear that you’ve found our service reliable and our team helpful and supportive throughout your journey as a landlord.
It’s always our aim to make property management as smooth and stress-free as possible, and we’re so pleased to hear that’s been your experience. We’ll be sure to pass your lovely comments on to the office team — they’ll really appreciate it!
Thanks again for your continued trust and support — it’s a pleasure working with you.
Best regards,
Justin
Wards Property
Amazing company
Wards have been amazing have gone out of their way to help answer any questions I may have and have promptly sorted anything that has been needed. Can’t recommend them enough and looking forward to working with them for a very long time.
13 janvier 2025
Avis spontané
Réponse de Wards Property
Thank you so much for your kind words — we really appreciate it! It’s fantastic to hear that you’ve had such a positive experience with us. The team always aims to be responsive and helpful, so it’s lovely to know that’s come across.
We’re truly grateful for your recommendation and are equally looking forward to working with you for many years to come.
Thanks again for your support!
I currently rent with Wards property…
I currently rent with Wards property and it's been great so far!
when we first got accepted with the flat, we had a few issues with a move in date, but this was not Wards fault at all. they were super informative the entire time and kept us updated, even when we were constantly emailing about a move in date haha.
once everything was sorted we moved in pretty quickly and smoothly.
Wards have been super helpful and quick to help with all the issues I've emailed about, majority of things have been fixed and sorted quickly!
the office are honestly so kind and I feel comfortable speaking to them regarding problems or broken items in the property
thank you!
10 août 2024
Avis spontané
Réponse de Wards Property
Thank you so much for taking the time to leave such a thoughtful review — we really appreciate it!
We’re so pleased to hear that you’ve had a positive experience with us, even with the initial move-in challenges (which, as you kindly mentioned, were out of our control!). It’s great to know you felt informed and supported throughout — that’s exactly what we aim for.
We're also glad to hear that our team has made you feel comfortable and that any issues have been resolved quickly — that means a lot to us. We’ll make sure your kind words are passed on to the whole office team.
Thanks again, and we’re always here if you need anything!
Best wishes,
Justin
Wards Property
Excellent service from Justin and the…
Excellent service from Justin and the team, really helpful and go above and beyond cannot fault them
10 octobre 2024
Avis spontané
Réponse de Wards Property
Thank you so much for your kind words! We’re thrilled to hear about your positive experience with us. It was our pleasure to assist you, and we’re glad we could help make a difference. Your feedback means a lot to our team, and we look forward to continuing to provide the best possible service in the future.
If you ever need further assistance, feel free to reach out!
A top level service
A top level service. Wards have been looking after my properties for years and they continue to do an excellent and proactive job of looking after them. Thank you
10 octobre 2024
Avis spontané
Réponse de Wards Property
Thank you so much for your kind words! I’ll be sure to pass them on to the team. We look forward to assisting you again in the future.
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