Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased 3 Warmies for gifts, and everyone loves them! I purchased one for someone on the spectrum, and they use it often. Warmies are so soft and slightly weighted, and smell lovely. I have not ha... Voir plus

Noté 4 sur 5 étoiles

My granddaughter absolutely loved her calico cat. She’s allergic to cats, but loves them, so this is the next best thing for her. I was a little disappointed, though, given the price of the stuffed a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The animals themselves are quality made and smell delicious! I had a problem with a delivery (post office mistake, since warmies and confirmed we had the correct information.) They had a new one... Voir plus

Noté 4 sur 5 étoiles

The Warmie had a burned smell after 60 seconds. I contacted customer and at first, the couldn’t help me. The representative said she could offer a 25% discount, but she ended up not being able to o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de jouets
  2. Magasin de puériculture
  3. Boutique de cadeaux

Écrit par l'entreprise

Warmies® are the world’s best fully heatable soft toys and gifts and have provided soothing warmth and comfort for over 25 years. Warmies adorable plush and luxurious wellness items are filled with all-natural flaxseed and real dried French lavender. Warm in a microwave for soothing warmth and aromatic comfort. Warmies are great stress & anxiety relievers, calming sleep aids, and are naturally weighted to provide a relaxing sensory experience. Warmies are safe for and loved by all ages.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Axolotls are awesome

Ordering was simple and shipping was fast.
Very soft and fluffy, definitely smell like lavender, and are extremely cuddleable. The spider actually has 8 legs. The axolotl is just too cute especially in black.

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Worth it!

Shipping was fast, communication on order status was great. Warmies are adorable! Worth the price!

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

What a great company

What a great company. The products are so well made and do exactly what’s intended. I got my shipment quickly too. Recommended

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Best sleep aid!

I love my warmie! I have the heart shaped one that was free when I purchased two other warmies as gifts. The lavender scent is very relaxing and the heart is the perfect shape for snuggling under my neck while I sleep.

14 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Smell is too strong

When you heat them up the lavender smell is way too strong. My child with asthma can't use hers because it flares it up. Cute product, but totally wish you did some without a smell. No one wants that strong of a lavender smell when they're cuddling something/don't feel well. 🤢

12 février 2025
Avis spontané
Logo de Warmies USA

Réponse : Warmies USA

Hi Alisha,
Thank you so much for sharing your feedback, and we're truly sorry to hear that the lavender scent is causing issues for your child. We completely understand how important it is to have a product that is comfortable and soothing without aggravating asthma or sensitivities. We do offer the option to return the product, and we'd be happy to assist you with that. Please contact us at Hello@warmies.com, and we’ll help you with the return process. We also appreciate your suggestion about offering a scent-free version, and we’ll definitely take this into consideration for the future.
Thank you again for reaching out. Please let us know if there's anything else we can do to help!
Best,
Warmies Customer Service Team

Noté 4 sur 5 étoiles

Our kids love their warmies!

Our kids love their warmies!! They love them so much that my wife wanted to try some of the other products for herself. I purchased the house slippers, an eye mask, and a heat pad for her. All great products! Our only complaint was that the dried lavender has started poking through the heat pad, and we have to pull those pieces out from time to time. The dried lavender can be kind of sharp. I would recommend being extra cautious when allowing the kids to use the heat pad. (Yes, I know, you should always exercise caution when allowing kids go use a heat pad. This heat pad doesn't get hot enough to cause any kind of burn). overall, great experience! We’ll be cudtoners for a long time to come.

7 février 2025
Avis spontané
Logo de Warmies USA

Réponse : Warmies USA

Hi Jeremy,
Thank you so much for your feedback! We’re thrilled to hear that your kids love their Warmies, and that your wife is enjoying her new products too! We’re also really glad to hear that you’ve had a great experience overall. We’re sorry to hear about the lavender poking through the heat pad. That’s definitely not ideal, and we appreciate you bringing it to our attention. To make sure you’re fully satisfied with your purchase, we do offer a warranty for any issues like this, so if you'd like, we can help you with a replacement. Please feel free to reach out to us at Hello@warmies.com, and we’ll take care of it for you. We truly appreciate your continued support and look forward to being a part of your family’s comfort for a long time to come!
Best regards,
Warmies Customer Service

Noté 5 sur 5 étoiles

Warmies are special!

Warmies are not like other stuffed animals. They are lifelike, cuddly,and warm. My little ones think they are almost real. They are calmed by the scent of Lavender.allowing them to quietly fall asleep with their favorite pet.

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Red mushroom is perfect

I ordered the red mushroom warmie in hopes I’d have it in time to give birth. Not only did it come super quick, but it was a great comfort to have with me while I was in the hospital. I love the weightedness, and the warmth is great for cramps.

18 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I have gifted over 30 of these

I have gifted over 30 of these, from newborns to over the age of 50 year olds. They are absolutely amazing & so calming. I have a basket of warmies in my room as they are great and o help you sleep!

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Valentine’s gift

I ordered 2 puppies for my girls for Valentine’s Day. 1 came in with a hole in it so I messaged through the chat, sent in a pic and they immediately sent me a new one. Unfortunately, when that one came in, it also had a hole in it. I guess we just have bad luck lol but I sent in another pic and will receive our new one in the next day or so. Great customer service. Not many companies will send you a replacement that fast. Service like that is what makes you stay as a customer

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

LOVE my Warmies!!

I collect Teddy Bears and Warmies are my absolute FAVORITES! I now have eight of them and will be ordering more soon. I just need to make sure I have space for all of them as I have a pretty large collection besides the Warmies! 🥰
I am a 66 year old man and have loved bears (stuffed AND living) my entire life. I never put my Warmies in the microwave because I have found they absorb some of my body heat and that's just the right amount of warmth for me, along with the perfect weight.
I have a genetic disorder (Ehlers-Danlos Syndrome) that affects my connective tissues. The short story is that this condition leaves me hyper-mobile, meaning ALL of my joints are too loose and tend to get out of place...a LOT. SO...the warmies are great for placing some warmth on my shoulders, neck, arms, wrists, etc. Not only great for my collection, but a legitimate reason to have them!

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

A soft sweet smelling hug

My adult daughter lives on the other side of the country. I purchased the hugging llamas for her for Valentine’s Day. They were delivered faster than anticipated and arrived 9 days early. It worked out because my daughter happened to have a bad cold. The soft warm lavender cuties were a source of comfort and love when she needed it.

5 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst company and customer service!

Worst company and customer service!! I can’t tell you about the quality because I never received my order AND they’re not letting me cancel! The online chat person sounds like a generic bot that cannot comprehend that my order is taking too long and I don’t want to wait anymore so want to cancel. Worst buying experience ever, do not buy from them!! What a nightmare.

18 février 2025
Avis spontané
Logo de Warmies USA

Réponse : Warmies USA

Dear Sunny,
I’m truly sorry to hear about your experience and completely understand your frustration. I can see how this situation has been disappointing, and I apologize for any inconvenience caused. This is certainly not the experience we aim to provide.
To help resolve this, please reach out directly to us at hello@warmies.com. Our customer support team will work with you to address your concerns and assist with your order cancellation and refund. Thank you for your patience, and again, I apologize for the trouble this has caused.
Best regards,
Warmies Team

Noté 2 sur 5 étoiles

Not worth

Shipping was delayed, the stuffed animal itself was floppy.

10 février 2025
Avis spontané
Logo de Warmies USA

Réponse : Warmies USA

Hi Anjali,
I’m really sorry to hear about the delay in shipping and that the stuffed animal didn’t meet your expectations. We understand how disappointing that can be, especially when you were looking forward to receiving your order. We definitely don’t want you to be stuck with a product that doesn’t meet your needs. Please reach out to us at Hello@warmies.com, and we’d be happy to assist you with a return/exchange for a product that better suits your needs.
Thank you for your feedback, and we truly apologize for any inconvenience this has caused. We’re here to help!
Best regards,
Warmies Team

Noté 5 sur 5 étoiles

So much better than a stuffie!

My granddaughters have had warmies since they were babies, and they have been an essential part of comforting them when they are sick or have a minor injury. They ask to have them warmed up, but they are also much loved and played with. Recently, their Mom had a migraine and said she could use a warmy, so I ordered her a sheep neck warmie and she was so happy to have that comfort. Warmies are better than just a stuffed animal and because they can be warmed up end up being much loved.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great comfort item and top notch customer service

I’ve seen warmies ads off and on for a while but never ordered until their buy 2 get 1 free sale. I ordered 3 for valentines gifts for my kids (11, 8, 5). I gifted them to my kiddos Valentine’s Day morning and they have used them multiple times a day and at bedtime since. Safe to say the warmies have been a hit. The same day they opened them my daughter noticed hers had a hole in it. I reached out to Warmies and they instantly sent a replacement so the customer service is also top notch.

16 février 2025
Avis spontané

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