Website great, good value product, next day delivery & free shipping. Plus a call next day from company making sure delivery was ok, and did we need any more products etc. Great service all round.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Customer service great, issues with delivery out of their hands but they sorted quick as they could and were very helpful
L'entreprise a répondu
I wanted a hand dryer the same make & model as the one I was replacing(to save on redecoration) & ordered it from them! Unfortunately the first didn't turn up but the company arranged an over night re... Voir plus
L'entreprise a répondu
What an amazing service, best price for air freshener, divine fragrance of honey suckle, free next day delivery. Even had a call to confirm order and delivery. What a fantastic service. Have alr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to The Official Washroom Hub UK site. Shop for Hand Dryers, Hair Dryers, Washroom Dispensers, Bathroom Accessories and much more at the Washroom Hub.
Coordonnées de contact
Unit 3 Woodlands Business Park, EX167LL, Exeter, Royaume-Uni
- 0800 023 4937
- enquiries@washroomhub.co.uk
- washroomhub.co.uk
4,7
Excellent
231 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and quick responses from…
Great service and quick responses from customer service team. Happy customer.
19 septembre 2025
Avis spontané
Réponse de Washroom Hub
Thank you so much for your lovely review Leroy. We hope you have a fantastic day.
Réponse de Washroom Hub
Thank you for your lovely review David. Have a great day.
Faulty item and bad service
Sent faulty item. Didn't deal well with return / refund/ Bad customer service
1 septembre 2025
Réponse de Washroom Hub
Our team are truly saddened by your review this morning. Our team have checked the correspondence between you and our customer service team and it appears this was dealt with in a timely manner. The refund was issued immediately, further discount was applied on a new unit and you received a friendly response each time. We apologise for the inconvenience caused, however the issues were dealt with correctly and efficiently.
Have a great day.
Réponse de Washroom Hub
Thank you for your review.
Réponse de Washroom Hub
Thank you for your review Deb. Have a great day.
Réponse de Washroom Hub
Thank you for your review Mick.
delivered to wrong place
Placed order over 2 weeks ago and they still haven't arrived as they were delivered to wrong address. Washroom Hub have investigated the problem and have issued a refund straight away, Jade in there customer service department has been dealing with the issue and has sorted everything for us.
21 août 2025
Réponse de Washroom Hub
Thank you so much for your review Joe. We are so sorry for the issues caused by our couriers but we are thrilled to hear Jade stepped in to help. She will be so happy to read this review.
Thank you for your patience and kindness throughout. We hope you have a lovely day.
Not the first time I have used Washroom…
Not the first time I have used Washroom Hub and I have never been disappointed. Good selection, competitive pricing, quality appliance's and delivery on time.
29 août 2025
Réponse de Washroom Hub
Thank you for your lovely review Louis. We are so pleased to hear you are happy with our service.
customer service was a great help when…
customer service was a great help when I ordered the wrong style of tap, easy to return and receive refund to order replacement.
27 août 2025
Réponse de Washroom Hub
Thank you so much for your review Matthew. We are so pleased to hear our returns system was straightforward for you.
Quality brushed steel soap dispenser…
Quality brushed steel soap dispenser have purchased this item previously they look great in any bathroom, they dont go rusty like cheaper versions, you get what you pay for. Would highly recommend great company and excellent quality fast delivery well packaged
24 août 2025
Réponse de Washroom Hub
Thank you for your review Jane. We are thrilled to hear you are happy with our products. We hope you have a great day.
Highly Recommend!
I placed my order for a Biodrier hand dryer on Tuesday and it arrived the next day! I’m very impressed by the efficiency of the delivery service. The product itself is fantastic and I will definitely be ordering again! Highly recommend!
26 août 2025
Avis spontané
Réponse de Washroom Hub
Thank you for your review Mark. We are so pleased to hear you are happy with our products and service. Have a great day.
Réponse de Washroom Hub
Thank you for your review.
Brilliant range at excellent prices and with fast delivery
The website has a large range of items to chose from which meant I was able to find sanitary bins that were just the right size. I was able to pick up everything I needed in once place and it was delivered quickly which was a bonus as the prices were very keen.
I would definitely use the site again and would recommend Washroom Hub to other.
15 août 2025
Réponse de Washroom Hub
Thank you so much for your lovely review. We are so pleased to hear you are happy with our service.
Easy ordering and a very expedient…
Easy ordering and a very expedient delivery.
Ordered Thursday delivered Friday
Would have given five stars but for the fact that the expanding fixing bolt supplied comes with a hex bolt head.
The design of the unit does not allow sufficient space to be able to get a socket over the bolt head. You have to use a very large flathead screwdriver.
The recess needs to be enlarged to allow the socket to fit around the hex head or supply self drilling/tapping Torx head masonry anchors as an alternative. No issue with socket heads then.
Other than that, it’s a great product.
14 août 2025
Réponse de Washroom Hub
Thank you so much for your review Phil. We are so sorry for any issues with the bolt supplied but truly appreciate you taking the time to review us. Have a great day.
Nightmare Delivery Company
To be honest the delivery company fail 100%, the result it’s that we will not buy again.
PS: Who hired that company it’s to blame on same way. It’s a 2 star company for a reason.
7 août 2025
Réponse de Washroom Hub
We are truly sorry for the inconvenience caused by our delivery company, we understand how frustrating it is that they let you down as they have let us down too. We hope our fast response time and customer service to rectify issues was satisfactory for you. Perhaps leaving a negative for the couriers Trustpilot page would be more appropriate in this situation . I see you have been refunded in full by our team. Once again we apologise for any delivery troubles. Have a great day.
WALSH PLUMBING SERVICES
Having a plumbing company and trying to get the materials on time can be a nightmare but yet again Washroom Hub plays a blinder "Thankyou"
29 juillet 2025
Réponse de Washroom Hub
Thank you so much for your repeat custom Des and for your lovely review. We hope you have a great day.
Excellent company
Excellent company. Easy to order and delivered in perfect condition the next day! Very happy and highly recommend.
7 août 2025
Réponse de Washroom Hub
Thank you so much for your lovely review Ali. We are so pleased to hear you are happy with our service. We hope you have a lovely day.
Réponse de Washroom Hub
Thank you so much for your lovely review Helen. We hope you have a great day.
Perfect score
I needed a hand dryer next day delivery and it arrived the next day, in the morning, so I even had time to fit it before opening. Perfect score
24 juillet 2025
Réponse de Washroom Hub
Thank you so much for your review Neville. We are so happy to hear you are satisfied with our service.
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