Waverlyne Avis 

WARNING!!!......
DO NOT purchase anything from these scammers! I paid for 2 pair of boots, and almost paid $100.00 for them. They lie, and give you a phony tracking number, and a fake date of delivery! They also provide a phony phone number in New Mexico which is blocked 24 hrs a day, and does not receive any calls, period! They only provide an email of which takes longer than 48 hrs to respond! They lied, and said my delivery date was 30APR2026
I didn't get the order until 13MAY2026! They don't even use boxes to ship these shoes! They use cheap plastic bags, and shove your shoes in them! The qualities are cheap, shabby, and shoddy, and the boots were ill fitting! I now discovered that adding insult to injury they expect you to pay to ship their junk back to them! I suspect they do this so as to discourage you to not return their trash! I have requested a refund ASAP! Let's see how long it will take them to refund my hard earned monies! They need to be banned from doing business within the USA!

Awful. Tried buying as a present for Christmas. Arrived way after that and despite numerous chasing emails didn’t have satisfactory response. Arrived and I immediately rejected and sent back. Then heard nothing. Return was to China but because i had two sizes delivered the total purchase was £92 so the return was worth it to make sure they didn’t profit! Had the return insured and proof etc so after hearing if no refund contacted the bank who gave them 45 days to dispute. At 45 days they tried to submit something which didn’t meet the requirements so the bank gave them a further 45 days during which they heard nothing so the chargeback was finalised after 4 months! The clothes were poor, the return to China despite giving the impression even in an email from recollection that it was from the U.K., and the return of money laborious. In future I will look very closely at any return policy and if China is mentioned I will not buy. It’s not worth the effort of going through Chinese Customs!!

This was a very disappointing purchase.
The product I received is extremely poor quality and looks nothing like what is shown in the photos on their website. The materials feel cheap, the finish is careless, and overall it gives the impression of a low-cost item being misrepresented as something much better.
This is not a minor difference — it is completely misleading.
Customer service was equally frustrating. Instead of taking responsibility, they offered a small partial refund that does not reflect the severity of the issue.
Even worse, if you want to return the item, the cost falls entirely on the buyer. Since the return must be shipped to China, even a very small, lightweight package costs around $40 or more, making returns unrealistic and unfair.
After going back and forth multiple times, it became clear that resolving this properly would require unnecessary time and effort.
I strongly advise others to think twice before purchasing. What you receive may be very different from what you see advertised.

Rip off…. Avoid at all cost!!!

I ended up reporting it to my bank as a scam and I got my money back. Everyone should do the same as they should not be allowed to get away with it.

It was very simple to report and get my money back.

This is a fraudulent website misleading customers by pretending to be based in the UK. It is advisable not to order from this website due to the poor quality of goods, misleading information and inability to return items easily. The site has been reported to the National Cyber Security Centre with a request to remove the site due to fraudulent activities.

Terrible quality
Poor print and completey different fabric from advertised.
Would not acknowledge that ist not as described.
Return procedure is poof with you having to foot the bill for recorded delivery back to china.
Eventually I got a 30% refund

Absolutely terrible - not as pictured, false advertising. Quality of material is terrible - charge for returning. I’ve claimed through credit card as missold goods.

Merry Christmas jumper - Absolute rubbish, sent from China, although says UK made, nothing like picture on website, can return to an address in China!! Awful nylon slippery material, sleeves different colours, baggy neck just simply dreadful. I feel I have been scammed by this company.

It took a month to receive the order and NONE of the 3 dresses i ordered was as described on the website, to the point of them just being different altogether.

They are demanding that I pay for the return postage which is ridiculous since they sent faulty/wrong products.
If they won't collect the goods with full refund, I'm going to ask for a charge back from my bank. STAY AWAY

Appalling, dress ordered, delivered very late £45, material terrible, checked on the outside, white plastic on the inside. Cost to return to China, avoiding customs ‘as a used item or gift’ minimum cost is £24 by fedex. So do you risk spending an extra £24 hoping it arrives at the required destination and then trust Waverlyne to issue a refund.

Overpriced SHEIN quality toot
Listed on socials as a uk based business but this is misleading.

DISAPPOINTING and MISLEADING EXPERIENCE.

The product delivered was not the item advertised.
Refunds are only offered if the customer pays return shipping to China, which exceeds the cost of the product itself.
I would not recommend ordering from this company.
Poor fitting, poorly made garment, terrible quality, not true to size.

DO NOT ORDER

Ordered a dress that looks on the advert like a cotton material, horrible slimy polyester dress arrives weeks later.

As per the website applied for refund (30’day cooling off period stated)

Emailed as per instructions, first response I can keep and get 30% refund, or return, then no instructions to return,

Tried again, this time offered a 20% discount or I have to post to Asia and pay all postage and taxes.

Website states company is in Liverpool.