Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Were able to help out last minute after another company canceled the day of (thirty minutes before they were arranged to arrive). Mark got a van to me within an hour of me reaching out and very gracio... Voir plus

Noté 5 sur 5 étoiles

Keith and Abbey were exemplary in both their professionalism and in the delivery of their work. They arrived promptly on time and assisted me in packing and loading my luggage and boxes onto their Lut... Voir plus

Noté 5 sur 5 étoiles

Booked with less than 24 hours notice and had a great experience. Very friendly and helpful, easy to book and an overall smooth experience. Will book them again in future.

Noté 5 sur 5 étoiles

We had such a good experience from start to finish - the organisation was smooth, execution was great and the team were even able to come earlier than planned. Rob and Brian were fab - lovely & person... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage

Écrit par l'entreprise

The Uk's Online Live man and van removals price comparison site


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(124)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service from the WeAreMovers…

Excellent service from the WeAreMovers team. Very professional , polite , friendly and kind.
Satisfied with the service and I would definitely recommend using them. Arrived on time and reliable, good price rates.
The movers were quick and nice, made the moving easy, no furniture damaged

14 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Bev,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Great service!

Thank you very much for handling my move-out and move-in! Great communication and awesome service! They were slightly late due to the traffic but the team has been very responsive and helpful, the move out was handled quickly and smoothly. I recommend!

12 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Diane,

And thank you for being so understanding.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Excellent customers service

Excellent customers service. Friendly and helpful. They made a stressful event effortless. I would recommend them.

12 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Esther,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Thank you so much

Thank you so much. A first class service. Even in these trying times. Very professional and the measures they have in place to keep ppl safe is superb I will definitely be recommending you to family and friends thank you again brilliant.

12 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Terry,

The boys are still talking about your puppy and how smart he is.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Thoroughly recommend these guys

Thoroughly recommend these guys. They were very professional and handle my items with care. The whole move with issue free and they did all the hard work. They were friendly and speedy.

Thank you for making my move from Essex to London hassle free.

8 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Amazing Amazing Amazing Amazing

These guys are nothing short of amazing! They showed up 20 minutes early and waited until we were ready. Big Rob and strong Brian (Hercules) were fun to be around and did not complain even once despite our unpreparedness. They wrapped the breakables in bubble wrap and blankets. At our new home they helped us put everything exactly where we wanted it. They finished the job 2 hours early and offered to clear out our shed as the previous occupants left it full of junk. Wow Brian & Rob you guys Are AMAZING AMAZING AMAZING!!

Keith from the office thank you so much for taking all the panic calls and responding to my million texts. Thank you for guiding us through this move and all the expert advice and tips.

I wish I could say more to express how happy and impressed we are with your service. Anyone reading this PLEASE HIRE THESE GUYS YOU WILL NOT REGRET IT!!

6 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review, Lauren,

We wish your mum a speedy recovery and it was our pleasure to do something to help brighten her day.

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 1 sur 5 étoiles

Started off fine

Started off fine, moved my stuff no hassle i even helped, had to get a cab to my new address waited 20 minutes for them to arrive, asked if they could take just my mattress upstairs, was told it would be £10 as i never specified stairs, i refused i then notice one mover has tracked dog poop on my NEW carpet, i informed the mover who did not seem to care and said there was nothing they could do. He wouldn't even wipe his trainer clean. He asked if i could put something down, i had nothing but my curtains from my previous place which i put down as i did not want any more dog poop tracked through my house, so now i need new curtains and carpet cleaned. avoid if possible.

6 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Firstly I’d like to express my most sincere apologies for the way you were left feeling. I can assure you this was not our intention.

1. YOUR HAVING TO CATCH A CAB
We service multiple clients on a daily basis and if we allow customers into our vans we risk catching and spreading the Covid-19 virus to other customers. We HAVE to follow social distancing guidelines in-order to keep all our customers and movers safe.

2. YOUR HAVING TO WAIT 20 MINUTES
Unlike cabs, our vehicles are quite large. This means there are certain routes we can not take due to height or other size restrictions. Please also bear in mind that we were carrying your valuable property; this means we have to limit our speed in-order for your items to arrive safely and in the same condition we picked them in.

3. CHARGING FOR TAKING YOUR MATTRESS UPSTAIRS
As a business, we are responsible not only for the safety of your property but also for the safety and welfare of our drivers. This includes assessing risk and insuring against it. When you booked online the website would have CLEARLY asked you to list any stairs at the collection and delivery address. This is because we need to insure our men against any accidents or injuries; as climbing stairs with a load is a risk that can leave them unable to work if injured. You did not list stairs and thus received a cheaper quote that did not include stairs-insurance for the men. This is why you were asked to pay the £10. It was for insurance.

4. THE DOG POOP ON YOUR CARPET
I would like to apologize about this accident, I can only imagine what it must have felt like seeing that on your NEW carpet. The men do their best to avoid such accidents; but as you can imagine how difficult it is to see what's on the ground whilst carrying a heavy load. I have spoken to Rob & Brian (your driver team) and they explained that this happened whilst they were moving your sofa. They also explained that they checked their shoes as soon as you raised this issue and the reason why they did not wipe their shoes in the house is that we carry water sprays in the van which do a better job at removing such things from shoes. That is why you did not see any further stains even on the curtains you laid out. Normally we have blankets that we use BUT we have stopped doing this due to the current pandemic as they are not disposable. Having said that, we do specify on the website that clients should lock away children and pets as it is a difficult task to carry heavy loads and at the same time have to look out for children or pets (including pet excrement).

Noté 5 sur 5 étoiles

Just as a move should be

Timely, careful, considerate. Great service!

5 février 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Roman,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Would recommend

On time, quick, helpful and friendly

31 janvier 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Awesome Job - Brian, Big Rob and Keith

Awesome job by Brian, Big Rob and Keith.
All you guys are so easy to interact with and we're very trustworthy as you can deal with some dodgy characters when using removal firms.
Brian and Big Rob always had a smile on their face and worked hard and very efficiently.
I was amazed how they took everything big out my flat without disassembling anything. Nothing was any trouble for them.
Gents again thank you for helping make my move. Please keep up the Great work.

24 janvier 2021
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review, Anthony,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

They really are fantastic

I moved from London to Scotland with We Are Movers.
The whole experience from booking to my new home was fantastic. The booking was easy and efficient. On the day the team was on time and the movers were extremely friendly and professional. Very efficient and organised. The firm owner went the extra miles to make sure everything was running smoothly. The price was extremely competitive. I would definitely recommend.

14 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Vaucher,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Excellent service

Brilliant team nothing was too much trouble,they were fast and efficient,very friendly and polite,they were Covid aware and all wore masks. I would definitely recommend this company!

14 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Brian,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

two sofas moved

Literally just needed two sofas moved got a cheap quote and they took great care in how my sofas where rapped and kept in the van as the weather was terrible that day

They even bought me coffee and lunch 🤣 definitely will use them again in future

5 stars from me

13 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Slim,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Fantastic job by Keith and his two men

Fantastic job by Keith and his two men
They were a lot of fun and worked very hard. Nothing was too much trouble they even fixed my wardrobes!
Thank you for helping make my move from North London to South London very easy.
A great job!

12 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Sandra,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Great service

On time, quick, no issues and couldn’t do enough to help. Highly recommend!

10 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Christian,

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Ths two men that came where very…

Ths two men that came where very professional and knew immediately which items to take 1st..They worked so hard and dealt with the move very quickly...I would recommend this removal service to anyone

2 décembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review Christopher

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Brilliant from start to finish

Brilliant from start to finish. Keith and his team worked tirelessly and efficiently.
Would highly recommend them.

30 novembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Very helpful and friendly team

Very helpful and friendly team. My move was very quick and very efficient.
Thank you!

29 novembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Genuinely amazing service

Genuinely amazing service!
The guys were amazing, fast and efficient. Nothing was too much for them!
Highly recommend this company! Keith and the guys were brilliant!
Thank you guys.

28 novembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

Noté 5 sur 5 étoiles

Originally ordered 1 Luton & 2 men

Originally ordered 1 Luton & 2 men, day before realised needed 2 vans. Keith was very accomodating. Van was a little late as stuck in traffic (London!) 1 van got stuck, so Keith came out himself and saved the day. Great value for money. Thank you.

28 novembre 2020
Avis spontané
Logo de We Are Movers

Réponse de We Are Movers

Thank you for your review

We are pleased to hear you had a great experience

Many thanks
We Are Movers Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus