Tried the bars, they're not for me. I emailed to request a refund under their guarantee, no response, sent a follow up email a week later, still no response. However, following this review the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Tried the bars, they're not for me. I emailed to request a refund under their guarantee, no response, sent a follow up email a week later, still no response. However, following this review the... Voir plus
L'entreprise a répondu
I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... Voir plus
L'entreprise a répondu
Got a limited box of OGT with blackcurrant for my Edinburgh->Kilcreggan bike packing trip (and beyond). Very happy with the bars, tasty, easy to digest, right sizing. I'm just about to order some more... Voir plus
L'entreprise a répondu
Simply put, they taste great and are not full of crap. I’ve eaten MANY bars over the past 10 years I’ve been doing triathlons and cycling. These bars are not in the mainstream category. I would never... Voir plus
L'entreprise a répondu
At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.
Unit 3, Trust Industrial Estate, Wilbury Way , SG4 0UZ, Hitchin, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love these! Didn’t want sticky and overly sweet flapjacks so looked for other options. These hit the spot perfectly for rides and taste great too!

Réponse de One Good Thing (OGT)
Tried the bars, they're not for me. I emailed to request a refund under their guarantee, no response, sent a follow up email a week later, still no response.
However, following this review the company telephoned me and it turned out the emails were accidentally marked as spam so hadn't been received.
They're going to work with the IT department to ensure this doesn't happen to customers in the future and are honouring their 30 day guarantee.
While the product wasn't for me, and contacting them ended up being more difficult than I would have liked, I am pleased with the service I received once I was finally able to speak with them.

Réponse de One Good Thing (OGT)
Simply put, they taste great and are not full of crap. I’ve eaten MANY bars over the past 10 years I’ve been doing triathlons and cycling. These bars are not in the mainstream category. I would never return to the high sugar rubbish we are fed by big brands. Buy these. The chocolate orange flavour is the best.

Réponse de One Good Thing (OGT)
Love the bars. Taste great and the no wrappers is amazing!
Keep up the good work! Also the new Brownlee flavour, nice! Super chocolatey!
Would love a bigger bar!

Réponse de One Good Thing (OGT)
Got a limited box of OGT with blackcurrant for my Edinburgh->Kilcreggan bike packing trip (and beyond). Very happy with the bars, tasty, easy to digest, right sizing. I'm just about to order some more. Love the no-packaging concept.

Réponse de One Good Thing (OGT)
Having just completed a 6 hour training session in preparation for an Ironman, your blackcurrant OGT bars were an absolute delight during my bike. Please make them a permanent line !!

Réponse de One Good Thing (OGT)
My most favourite energy bar, very convenient format and amazing flavours! I hope that the blackcurrant flavour will be available on subscription eventually. The lemon flavour is also a great winner after the cherry bakewell flavour. Am addicted!

Réponse de One Good Thing (OGT)
First time of trying them, on a 50 plus mile ride, on a very hot day. Really easy to eat and digest, pleased with the way the product held together in a back pocket with all the heat!

Réponse de One Good Thing (OGT)
No waste. No stickiness. No mess. No stomach issues.
Taste fantastic.
I like that you can take a bite then simply put it back in your pocket or whatever and it doesnt degrade or become crumbly and there are no wrappers to worry about.
An all round excellent product with lots of flavours to choose from. At least one will be to your liking I'm sure.

Réponse de One Good Thing (OGT)
I contacted OGT to validate some nutrition data as there was a slight discrepancy between the website and the data in the box. Within the space of a couple of hours they had responded, validated the website was slightly out of date, corrected the website, thanked me for raising the question and offered + sent a box of bars as a thank you for helping them. A really fantastic experience which reflects well on the team at OGT all while delivering a great and ethical product. Thank you.

Réponse de One Good Thing (OGT)
I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT.
The one off flavours and selection box satisfy my taste buds and give me the carb energy boost I need to fuel my adventures. 100km Ride the Night completed OGT powered! Thank you, great product.

Réponse de One Good Thing (OGT)
Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash.
The edible coating on the bars is even better than it was before and the flavours are excellent.
Top quality customer services. Would and do recommend to anyone who will listen.

Réponse de One Good Thing (OGT)
Taste great and they really work how they’re meant to - wrapper free and easily stowed in my tights pocket on a long run. Went down well on the run too.

Réponse de One Good Thing (OGT)
Have to admit I was a little sceptical going in but the variety box was a pleasant surprise.
Excellent snack for runners or cyclists.
I looked into them as a possible option as as a Trail and OCR runner.
Can see them working on the trails, but not sure how they'd do on an OCR where I'm likely to get regularly immerses in muddy water.
Wax coating can be a little disconcerting at first and while moist the oats can feel a little dry compared to wrapped bars. But definitely a worthwhile tradeoff if you want to be able to just grab something from your pocket and stick it in your mouth.
Site is easy to navigate.
Delivery was prompt.
Most of the flavours are great and hope to see more options in future.
But quirky, but the variety box is good value and worth investigating.

Réponse de One Good Thing (OGT)
Been using these bars for well over a year now on subscription they are so convenient to have whilst out riding just slip them in the back pocket no worry about unwrapping whilst on the go. Easy to eat and I find I have taken them to work as a snack now as well chocolate orange is definitely my favourite

Réponse de One Good Thing (OGT)
BEN at OGT talked me through samples of the different flavours of OGT bars at the Gralloch this past weekend. They are amazing! No wrappers needed! Such a great idea in this world of waste.
BEN spent time with me and talked me through the whole process of making these bars, the companies ethos and their mission statement going forwards.
Great company, great idea and great bars!!!
You've got to try them.

Réponse de One Good Thing (OGT)
Love this product, easy fuel for cycling. But, my last order arrived with the box clearly empty and re-wrapped with no product. A quick email and another box has been sent out and they will take it up with Royal Mail themselves.
Excellent customer service and Product!!!

Réponse de One Good Thing (OGT)
The Chocolate Brownlee bars are really nice! Genuinely tasty. The beeswax covering is very neutral and doesn't affect the taste at all. Given I generally find running fuel food pretty disgusting (gels, chews etc) this was a great tasty alternative. Nice to be able to add in some solid food rather than relying just on gels. My order was stolen (nothing to do with OGT) and customer service were responsive, super helpful and supportive. When the wrong flavour was sent they were also very quick to replace. Hope to continue using OGT products!

Réponse de One Good Thing (OGT)
I’m a cyclist for my regular exercise and I thought I’d give OGT a try… I’m so glad I did because these are great fuel for my rides. They taste great! I bought the variety box of 12 so I’m establishing my favourite flavours… so far, Cherry Bakewell, Lemon and Chocolate Orange Brownie are winning so my next subscription box will be edited to suit my fave flavours. Highly recommend for you runners or cyclists or any exercise you need refuelling for! Well done team OGT!

Réponse de One Good Thing (OGT)
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.