Hi there,
Wow, thank you so much for this incredibly thoughtful review! We had to read it twice because it captured so beautifully what we're trying to create at Léva.
The "boutique from your couch" feeling is exactly what we hope to give every customer, so hearing it described that way means more than you know. And finding pieces that feel elegant and age-appropriate without being outdated is something we take seriously, it's a balance we work really hard to get right, and your words tell us we're on the right track.
We're so glad the packaging felt like opening a gift, and that the top is everything you hoped for in terms of comfort and how it falls. It's also lovely to hear that the emails along the way added to the experience, we always want our customers to feel looked after, not left in the dark.
And telling your friends? That's the highest compliment we could ever receive. Thank you for trusting Léva and for sharing us with the people in your life. We can't wait to welcome you back!
Warm regards,
Lisa
Customer Support Team, Léva