I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had no way to change my payment method on my end and my domain is about to expire. I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the... Voir plus
I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transf... Voir plus
The customer service is outstanding. These folks are professional, prompt & efficient. With a sweet vibe..! Melissa was the agent involved in these interactions! l hope she knows she... Voir plus
À propos de l'entreprise
À propos de Z.COM
Écrit par l'entreprise
- Philippines - info.web.ph@z.com
Z.com - The Best Web Hosting Provider in Asia Pacific
Écrit par l'entreprise
- Trusted by 8,400,000+ customers globally
Z.com Money-Back Guarantee for Web Hosting
30-day Full Money-Back Guarantee

Coordonnées de contact
Philippines
- info.web.ph@z.com
- web.z.com
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer Service is great
I recently subscribed to their email hosting and needed some help. Quick to respond - especially that this is weekend (Sunday early morning)
I learned how DNS connects a domain…
I learned how DNS connects a domain from one provider to a hosting plan in provider that hosting not included free domain. I practiced setting up records, and I also explored domain renewal and transfer rules.
Reliable Domain Service with Responsive Support
Overall, my experience with Z.com has been positive, especially when it comes to customer support and resolving concerns.
I recently had an issue related to domain renewal and DNS configuration, which affected my website temporarily. At first, it was a bit stressful since my site wasn’t loading properly, but their support team responded and verified my payment, then guided me through the necessary steps.
Once everything was sorted, my domain and DNS started working properly again. I also appreciate that they followed up and ensured the issue was resolved.
The platform itself is functional, although DNS management can be a bit tricky if you’re not very technical. But once you understand it, it works as expected.
Overall, I’d still recommend Z.com for domain services, especially because of their responsive support and reliability after resolution.
great
fast feedback, Banjoe helped me to assist my request for my new domain. it was great thank you.
Knowledgeable and helpful customer support
The customer support was very knowledgeable and helpful. She was able to resolved my conerns.
great assistance
I was having problem but the customer service agent helped me and gave me clear instructions. kudos to Banjoe, he assisted me professionally.
I feel that agents of z.com are way…
I feel that agents of z.com are way much better that A.I tools
They are a reliable domain and business…
They are a reliable domain and business email service provider. I didnt experience any downtime. I just find them a reliable but affordable business partner for my small digital business. Thank you so much and keep it up.
Fully Resolved Error - Site Monitoring
It was Ban who helped me with my concern. He was amazing! He resolved my issue quickly. Now my website's fully working. Thank you Ban!
Kudos to y'all at Z.com support team!
The support was very responsive and…
The support was very responsive and direct. They are knowledgeable on the topics and problems that I had.
Immediate Response - No beating around the bush
Had no way to change my payment method on my end and my domain is about to expire.
I contacted Z.com customer support and within a few minutes they responded. Even though the payment method on the system could not be changed, they made it happen so I could renew my domain on time.
Very satisfied on z.com service. Highly Recommended
I'm impressed by the fast response from…
I'm impressed by the fast response from their customer support, especially Banjoe and the team. It only takes a day or less for them to respond.
Customer service representative Melissa…
Customer service representative Melissa is a good listener… She took my concerns seriously… And she made sure that I am completely satisfied before she hung up. Thank you.
Very professional customer service in…
Very professional customer service in dealing client problems, they respond to client concerns very fast. Thank you Banjoe T. Operator
Im using it 3-years from now that Z.com…
Im using it 3-years from now that Z.com are reliable, efficient, secured, functional, easy to navigate/understand, and has a good service. Keep it up and keep us secured. Mabuhay ka z.com
I've been using Z.com for more than a…
I've been using Z.com for more than a year. The services are great, less downtime and better customer chat support.
One of the best domain registrars
I've purchased more than 5 domains in this site already. Their 1st year offer is really affordable and the domain renewal is better in price than most of the registrars out there. Been with z.com for me and my client's domain purchases since 2022 and will continue doing so.
Their Customer Service responds fast on queries and questions, and takes action to specified problems.
As someone without an IT background
As someone without an IT background, Z.Com gave me the confidence to manage my own domains and build a website. It is perfectly budget-friendly for a new startup. Their customer service is also exceptional; they never leave you hanging and are always there to provide the clarity you need.
Needed help to configure nameservers
I was getting my domain proxied by Cloudflare so I need support to help me revise my nameserver details. Z.com support handled my ticket professionally. Banjoe was the one who assisted me and his response were quick and spot on.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








