wed2b - Chelmsford Avis 

Amy was so lovely and helpful I felt so relaxed and said yes to the dress

I had an amazing experience. Tilly was so helpful. I had described
the type of dress I wanted and she was really understanding and even encouraged me to try dresses that I would not have considered but I was really happy to and felt so confident and special.
I said yes to the dress. Thank you

Great Experience - Tilly, Alecia and Chloe and all the ladies in the Chelmsford shop were patient and really helpful and we eventually found the dress! thank you ladies your help was greatly appreciated

A really warm and welcoming atmosphere. Staff were so genuine and gave such good advice when needed. No hard sell. Marissa at Chelmsford was amazing. A really easy, smooth and positive experience!

Marissa was in the fitting room with me and it was such a good experience with her.

I had the best experience with all the team here but a special Thanks to Marissa who was super supportive and so kind. She made me feel at ease and I came away feeling amazing!!
I said yes to the dress! X

Polite staff value for money personal service. The only negative thing was long wait but was busy. It would be lovely if they offered a drink while waiting was over an hour and half .

I visited the Chelmsford store yesterday with my bridesmaids and flower girls and had an excellent experience. Alecia provided outstanding customer service from start to finish. She was incredibly helpful and made the entire experience enjoyable and seamless. I highly recommend this store and would like to thank Alecia for making our visit so special.

I was so nervous but the girls (especially Ruby) were amazing. I left feeling amazing.
Would highly recommend! 💗

My experience at Wed2B was so lovely. Ruby did an amazing job and was so patient. She really included all the bridal party and created such a calm and lively atmosphere. Ruby was extremely welcoming to me and my bridal party, and really did take her time with us.

Ruby knew her dresses and actually picked out the dress I said yes too!

There was lots to choose from , plus all the accessories and bridal pjs were gorgeous too.

There was no pressure from the staff to purchase a dress straight away. We even left the store to have a coffee and cake before deciding on the dress.

All in all was a lovely relaxing experience x

I was so nervous about going to try on wedding dresses, however the experience was so lovely! From the friendly greeting at the front door it instantly put me at ease! I was assigned Ruby to help me find my wedding dress and she was amazing! Very knowledgeable, very friendly and again put me at total ease & we found my perfect wedding dress! I would 100% recommend this store to anyone looking for a wedding dress and a lovely experience while doing so! There is lots of range to choose from in the store, it was very clean and the staff were all lovely!

I had an amazing experience at your Chelmsford store . Nothing was too much trouble . All the staff were so friendly and complimentary .
I had Tilly helping me with my wedding dress experience . She was amazing .Very informative , giving me advice and guidance . My guests that were with me all commented on how lovely Tilly was.
I could not have asked for anything more. Amazing experience and even better that I came away with my dress . Thankyou everyone at wed2b in Chelmsford especially Tilly xx

Angel was very polite and was very helpful to find and choose my dream dress. I cannot thank her enough. Only thing I would suggest is since we spend so much time and money, offering some sort of drinks would add value to the service just and opinion otherwise 10/10.

The trying on part was great and the ladies were lovely and friendly. However the horrible experience happened once I had paid. I realised by looking at the receipt that boxes, hangers and bags were chargeable, which I was not told about prior, nor was I given an opportunity to decline these. I then saw that I got charged for an underskirt which I never said I wanted as my dress does not need it due to being lace at the stomach area with a very low back. It feels sneaky to be honest. After speaking to customer service it came to light that the underskirt provided in my bag was not even the one I tried on in the shop. Meaning I have no idea how this is going to look now. I have been given one that has a low back, but again this is not what I agreed to or what I tried on on the day either. I fa to understand how wed2b deem it acceptable to put something in someone’s bag and charge them for it without their knowledge.
To be honest after this experience I would avoid this shop entirely. Or ask for a breakdown of costs prior to handing your money over as they won’t refund you.

Some of the members who work here are lovely and are really helpful one of the women however and I didn’t catch her name is a bit obnoxious is the best word I can think to use.
She asked all of the bridesmaids their sizes which is fine but then loudly shouted the sizes out which made the youngest very self conscious in front of people she had met twice. It wasn’t very considerate. Then when picking up the dresses was a bit lippy when asked a question. When I went for my second dress I decided to go else where due to feeling uncomfortable.

My dress I bought at this store was also damaged when I bought it and the lace in the corset was snagged which is a shame because I wasn’t made aware of this when I purchased it which is a bit dishonest.

Chloe & Angel were incredible in helping me find my dream dress. Wonderful people and so professional! Honestly an amazing experience from start to finish! Thank you both for making it so special.

All staff were so friendly & accommodating. Nothing was too much trouble and they made an experience I wasn’t looking forward to as hate shopping for clothes in general, let alone a wedding dress, much easier and stress free.

This shop was amazing. So much choice, large, bright and clean.
The staff were so friendly from the moment we stepped through the door. Ruby helped me pick my perfect dress, she was patient and gave really good advice.
Would recommend this shop to all brides to be. Thank you all

Alisha was great, no phaffing but great service

Tilly was absolutely amazing. Such a lovely and bubbly girl. Made me and my family feel so welcome. X