wed2b - Wrexham Avis 44

From the moment my mum and I met Olivia we clicked, she was the perfect person to help me find ‘the one’
She instantly made me feel comfortable and offered lots of guidance and nothing was too much trouble.
This is definitely the perfect job for you Olivia!

I had an amazing experience and found my dress!!! Olivia was fantastic I. Helping me find the right dress and accessories without any pressure. Really great service, highly recommend 😁

Eva was amazing. Being in sales myself i know how important it is to listen to your client to find the perfect thing. I went to wed 2 be today just wanting to try on styles i didnt expect to be walking out with a dress! I felt like the only customer in there and was made to feel so special

Such a special service highly recommended

I was nervous coming to try dresses on for the first time but I didnt need to worry at all. Jess was absolutely lovely. She took her time explaining everything to me and then picked me out some stunning dresses before helping me into each one. Nothing was too much bother and she helped answer all the questions I had. I went from coming in "just to look" to falling in love and saying "yes to the dress" because she really knew what I was looking for! Highly recommended- thank you so much!

Friendliness and attentiveness of the staff

Eva was great listened to the design and picked the perfect dress all paid for and boxed within an hour!

I had such an amazing experience for my first time trying on wedding dresses, from the moment I walked in all the staff were so welcoming and friendly!
Olivia was just incredible! I described what I liked and she absolutely nailed it with the first dress, nothing seemed too much and you could tell she wanted the best.

Also the help from Courtney in terms of recommending alterations and anything else needed.
Could not recommend more, thank you so much!

Eva made the experience great she made me feel at ease and nothing was to much trouble and I bought my dress
Would highly recommend a visit and all the ladies were lovely

Absolutely brilliant experience x

Olivia made my experience and if I could give her more stars then I would. Olivia was very professional, friendly, patient, honest and in general a down to earth lovely lady. Olivia made me feel very comfortable, Kelly also was amazing and listened to exactly what I was looking for and all the ladies made me feel special about my self and I walked out with my dream dress! Thank you so much Olivia and Kelly you have both made me one happy bride to be. If you are looking for an honest, stressless and amazing affordable wedding dress I recommend Wed 2 b Wrexham thanks again!

Kelly was absolutely lovely! Very very helpful and bithing was too much trouble, honestly would recommend wed2be to anyone and everyone! Amazing service and an amazing team!

Had an absolutely incredible experience at Wed2be Wrexham; it was so easy to walk in and get an appointment and the team there were absolutely lovely, friendly and welcoming. I wasn’t expecting to find my wedding dress straight away as it was the first time I had been shopping for it. But they understood what I wanted so well and after trying on 5 dresses, I found the perfect one! Honestly, a magical experience and I would recommend Wed2be to any bride looking for the perfect wedding dress!

It was my 2nd time back at Wed2b, and I was ready to check out mentally and go back to the drawing board because there was just “something” missing with every dress, but then Kelly came along and asked me to trust her, and let her help me. Kelly got down to the bottom and found what that “something” was. I picked my dress but all thanks to Kelly and her knowledge and expertise. She got to know me, my wedding and the vibe we were going for.

As Kelly said “knowledge is power”

Fantastic from start to finish. No rushing, lots of fun and the staff were incredible.
Thank you so much for this great experience and for helping me find THE DRESS 🩷

My experience was everything I could ever hope for as a woman who just recently became a mum and who has struggled with their new body to have Alisha be so kind, thoughtful and understanding was so appreciated and made my time choosing my dress so special.
I would highly recommend wed2b to any bride to be thank you so much!

Staff were lovely and made it a really nice experience choosing my wedding dress.

I purchased my wedding dress from the Wrexham store today and it’s everything I dreamed of and more! The experience from start to finish was so relaxed and nothing felt forced and it really put me at ease for trying to find a dress.

I had the absolute pleasure of having Kelly help me pick out my dress today, nothing was too much and she knew exactly what to pick out for me, even down to the finishing touches. I had tried on quite a few dresses which was no bother to Kelly at all, even pulling dresses off manikins for me to try on!

I was so impressed with the overall experience and came away with everything I needed, which is a huge relief to have it ticked off for my wedding day.

Thank you again to Kelly for making me feel so welcome and helping me find my dream dress!

I am just 26 days away from my wedding and currently left without a wearable dress due to my experience with Wed2B.

The in-store service initially felt lovely and the staff were really friendly, which made me feel reassured at the time. However, looking back now, it feels as though this was simply to secure the sale, with little real care given as to whether the dress was the correct fit or could actually be altered properly.

I was sold a dress that was not the correct size and was reassured in store that it could be altered to fit. Trusting their advice, I also used a seamstress from their recommended list—who, I later discovered, has no online presence or reviews, meaning I was unable to carry out any research and had to rely entirely on Wed2B’s recommendation.

Unfortunately, the alterations have completely compromised the structure and fit of the dress, leaving it unwearable.

What has made this even more upsetting is the lack of accountability. Despite following their guidance at every step, Wed2B have dismissed responsibility and offered no meaningful resolution—only suggesting I spend even more money trying to fix a situation I did not create.

This has caused me an enormous amount of stress, anxiety, and upset at what should be a happy and exciting time.

I would strongly urge future brides to be extremely cautious when it comes to sizing advice and recommended seamstresses, and to carefully consider their options before making a purchase.

I visited the Wrexham store last night which was the first wedding shop I’ve been to. Alisha was AMAZING, she began by understanding my requirements and preferred styles and selected 5 dresses (which were all beautiful) to which she added small finishing touches (belt ,veil, hair slide), this really helped me to visualise the finished look. She found me the perfect dress (which I purchased) and a bridesmaid dress for my daughter. Overall a fantastic experience, great selection of quality dresses, extremely happy and helpful staff who made us all feel very special. Thank you