First day on the job got told to pick up a vehicle from manchester to london. They told me all expenses will be paid but not a single penny was reimbursed to me not the, fuel, train or ubers and the w... Voir plus
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Had Abid collect my car today following selling it via Motorway. There was unfortunately a little confusion where it needed collecting from (I think this was a Motorway issue), but Abid tried his best... Voir plus
Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away. Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half... Voir plus
Great experience, got choice of collection dates, phone call from office updated with text and emails. On the morning of collection Mark Richardson got in touch to tell me when he was due to arrive.... Voir plus
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First day on the job and expected to know without proper training
First day on the job got told to pick up a vehicle from manchester to london. They told me all expenses will be paid but not a single penny was reimbursed to me not the, fuel, train or ubers and the wage for that day was not paid to me at all.I am very disappointed and overall I would not recommend this job and this whole experience was not good at all.
Really poor and stay away
Really poor. I grilled the recruitment team and was told complete lies. You will earn about £5 per hour and despite saying they keep you local ish, you will be driving long distance with over 1.5 hours travel between jobs.
The planners are really poor and have zero geographical knowledge often saying a 2 hour train journey takes 30 mins on the planning schedule.
Jake is a piece of work - the ‘workers’ in the office are helpful but clearly quite new.
You are also told in training that phones are answered in minutes vs other plate companies - don’t believe that. You will be holding for 30 minutes and quite often get cut off when your call is answered so you have to hold again. You’ll also be told that occasionally, you will be authorised a taxi - pretty much every job given the distance between and time taken. Have a £200 fund for expenses and fuel - you will need it.
Aborted jobs are frequent - they tell you that the majority of their work is Carwow and Motorway, selling it as a major positive. All they do is bid for the work alongside everyone else. Never saw a Tesla or Austin Martin that Jamie, the trainer, tells you that you’ll be regularly driving.
Don’t start on a Friday - you’ll pay your £50 plate deposit and £25 insurance for the week even though you did 1 day - better to start on a Monday if you really want to earn £300 a week (you won’t get the £400 to £600) - usually about a 60 to 70 hour week.
DO NOT WORK HERE WORST PAY EVER!!
The pay was really poor considering the amount of time spent at work. I was often expected to be out for 10–12 hours a day, which was difficult to manage, especially when the pay did not reflect the long hours.
There were also days when there was little or no work available, which made the job feel very inconsistent and unreliable.
Overall, I would not recommend this job. The long hours, low pay, and lack of consistent work made it a disappointing experience.
MODERN DAY SLAVERY!
Motorway auction car collection
After 2 collection failures, annoyingly having changed plans/appointment to accommodate 1st due to driver's broken phone , 2nd driver wouldn't make it in time for payment cutoff (although motorway said the dealer didn't have one) 3rd attempt driver Abid did keep me informed by text and calls on his progress. He was very polite and professional came slightly off route on way to delivering car elsewhere, did all the checks and paperwork, so payment could be done, delivered other car, got train back for my car.
Terrible company
Terrible company. Staff are rude and unfriendly. No communication. horrible management
Great communication from this company
Great communication from this company. Dwayne the collection driver called me on the morning to provide an ETA on his arrival, and I received a couple of text messages from the company in advance too.
Dwayne was polite, patient and very courteous.
Cancelled and I got a speeding ticket
Cancelled the day before so lost a day at work and rebooked for following week. Took another day off a week later and had booked in for AM collection but they messaged me a day before saying it would be PM.
Car was then collected by WDC but 8 days later I received a speeding fine! My sold car was clocked at 49 mph in a 40 mph limit at 01:41 in the morning the day after it was collected, with NO trade plates on it!
Not great and still fighting to get the ticket cancelled as promised email from WDC to me and police force confirming it was them in possession of car has not been sent as promised.
Repeatedly cancelled
Edited because they finally kept an appointment.
I've sold my car through Carwow. I booked an all day collection on the 07/07. Got a cancellation email 20 minutes before the arrival time. Rebooked for an AM collection on the 15/07 but got another cancellation email on the 14/07.
I'm now awaiting another email to book in a 3rd attempt for them to come, inspect my car and drive it to the buyer.
The emails responses are slow, especially when rebooking a collection date.
Fingers crossed for the third attempt. When I actually see the service working, I'll update my review.
I booked for the third time on the 23rd July, offered AM, which I accepted. Got a call on the 22nd saying they couldn't do AM and rearranged to PM. Then received a text stating AM. I had to call them to query when I needed to be at home. Normally get a text giving you an hour time slot, but didn't on this occasion.
The guys turned up on the 23rd and were nice and friendly, got straight into the assessment and test drive. Waited patiently whilst I sorted the payment out with the buyer. Which took longer than it should, but we're pleasant whilst it dragged on.
Abide who came to inspect the car and…
Abide who came to inspect the car and deliver to the dealer was very pleasant and polite. He made the process very simple.
This was a very positive experience
This was a very positive experience. Stephen arrived to pick up my car at the prearranged time, and after a straightforward inspection, and exchange of documentation, the money transfer was very quick.
Very good service.
Abid was great
Abid was great, nice
Friendly fella who had good
Knowledge of the process
Extremely disappointing and unreliable service
Extremely disappointing and unreliable service from Wedelivercars.co.uk. My vehicle collection was booked twice - first on 22-May and then rearranged for 27-May. On both occasions, the driver failed to arrive as scheduled.
Each time, I was told the driver was unable to attend due to previous jobs or transportation issues. While occasional problems can happen, being let down twice in a row is simply unacceptable. Customers arrange their day around these appointments, and I ended up wasting two full days staying at home waiting for collection.
To make matters worse, I had already received my new car and had to pay additional parking fees while waiting for the collection to happen. After being messed around twice, I cancelled the entire transaction.
Very poor reliability, poor planning, and a frustrating experience overall. I would not trust or recommend this service again.
Abid kept me informed of the timing of…
Abid kept me informed of the timing of his arrival. He was extremely friendly and did a great job. Overall the whole experience with CarWow was great. Michael
Avoid at all costs
Avoid at all costs, like a small-scale, corrupt, grossly incompetent rip off of BCA Logistics. "Coordination" team couldn't organise an alcoholic drink in a brewery and the accounts team are straight up criminals and will shamelessly rob and steal whatever funds they can from you, deposits and expenses not paid back ect.
Jobs are set up to fail before they even leave the start point, due to absolute lack of common sense or basic knowledge of distance and time, leaving both sellers and buyers waiting around for days and left out of pocket, then offered no explanation other than an attempt at blaming the driver who was genuinely trying to do their job.
Training consists of half a day in a small stuffy room with yet another incompetent individual who has no concept of the job itself, trying to train you but inevitably leaving you completely unprepared.
Steer clear of this company at all costs.
Abid did a really good job
Abid did a really good job ! Called ahead to let me know about timings ; he was bang on time too.
Polite , friendly , efficient, knowledgable.
Good service all round.
Cheers
A good and friendly handover of the car
Sold car via Car wow and "we deliver cars" appointed to deliver it to dealer one hours drive away.
Michelle from "we deliver cars" texted as expected with estimated time of arrival - arrived half hour earlier, Immediately showed ID, checked the car and rang the purchasing dealer to pay immediately.
Money safely in bank and Michelle was on her way.
Very friendly and a great job!
I sold my car through carwow and wedelivercars collected it.
I sold my car through carwow and wedelivercars were organised as the company to collect the car and deliver it to the buyer/dealer. The process was ok. The person collecting my car arrived, then went off with the keys offering no explanation of the process. They also insisted the buyer needed the entire VC5 and that they didn't know which bit I needed to keep when I tried to take the seller section. I'd also recommend the person collecting the cars to maybe use Google Maps or a search to arrange travel to the sellers home instead of expecting the seller to have detailed knowledge of local transportation.
Terrible company
I sold my car on the 21st March through motorway and agreed a price, motorway arranged for their partner delivery company We Deliver Cars to deliver it to the buyer, collection was arranged for Thursday April the 2nd nearly 2 weeks after the sale. The car had to be delivered 280 miles away and when the driver turned up at 9.30am and did his checks and sent them to the buyer who was happy with the car and price, the delivery driver said he wouldn't drive it the same day and it would sit on his home street until the following Tuesday when he would deliver it, the buyer wasn't happy with his decision and told a motorway agent that he was going to cancel the sale. I then spoke to motorway and had to drop the price by £900 to keep the sale going through as I was picking up a new car and needed the money to put towards it, the car was eventually collected on the 8th of April and delivered to the buyer. I made an official complaint to motorway about losing £900 off of my original sale price, they told me it was out of their hands and was the fault of We Deliver Cars which they had contracted to do the delivery, I had email contact on a number of occasions with the escalations department regarding the loss I had incurred but they were not interested and just kept saying it was out of their control and was the fault of this delivery company. My overall experience with motorway and We Deliver Cars has not been a good one, having looked into this delivery company which they use they have some shocking reviews. I hope nobody else goes through the experience which I have just been through, if you do sell your car please don't let this company arrange the onward delivery save yourself the stress and anxiety.
Abid Customer Service
Sold my car via Carwow and Abid came to collect.
Abid was friendly and helpful during the process of collection. He kept me informed of his expected arrival and was able to answer any questions queries.
Great service from staff especially…
Great service from staff especially Abid who picked the car up. Very friendly and knowledgeable
Would recommend.
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