Absolutely great experience from start to finish. Very clear pricing and very clear terms and conditions. Sales were very clear and not pushy at all. I have had a courier company for over 8 years and... Voir plus
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Lisez les avis des autres
Firstly they give yoy a quote which sounds great, but then they don't tell you there's another £300 odd vat to pay on top of that every month, so it's cheaper to hire from Arnold Clark o... Voir plus
Rich is a legend, has done me a brilliant service getting me a van sorted and keeping me in the loop as what is going on, he’d rectify anything when needed mega props to him and the drive simple team... Voir plus
Very good service Was struggling to get a van for my small business until I came across drivesimple Richard fox and the team made the situation effortless .i can’t complain
À propos de l'entreprise
Écrit par l'entreprise
Vehicles for businesses, made simple.
Coordonnées de contact
Kemp House, EC1V 2NX, London, Royaume-Uni
- 0208 123 9773
- team@wedrivesimple.com
- wedrivesimple.com
4,5
Excellent
45 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Said no deposit but now requested £1000…
Said no deposit but now requested £1000 deposit plus Comprehensive
24 juillet 2024
Réponse de DriveSimple
Hi Stephen,
I am sorry to hear that you are not happy with our service. After your application we ran credit checks on you, with your permission, and sadly they did not allow us to proceed with the no deposit option. To try to help you and give you an option to have a van with us without paying a deposit upfront, we put together a solution to finance a £1000 deposit contribution over 12 months with a 3rd party lender (at no cost to yourself). Unfortunately, you also failed in that 3rd party Application process and we were unable to offer you a van.
We always try to provide proactive solutions to help people get the vans they need rather than saying ‘computer says no’ but in your case we exhausted all options.
I am not sure if you would have preferred that we simply said no initially rather than trying something that could have helped you out.
Insurance is never included in our product offering (but soon we will have options to do this) so the “comprehensive was always going to be on you.
Frankly, I am not sure we deserve the 1 Star rating here given that we went above and beyond to try to help you out.
Been using for the last 3 years
Been using for the last 3 years, amazing people, happy to recommend!
22 mars 2024
Great service and prices.
5 février 2024
Meeting Michael was really nice
Meeting Michael was really nice. He was very transparent about everything. Cars were priced well. Much cheaper than all places I've been to.
18 janvier 2024
Avis spontané
DriveSimple have been fantastic
So far DriveSimple have been fantastic, I was at my wits end with trying to organise some vans for my small business, however Ben Sharples has gone above and beyond to source what I need. He assessed our business on an individual basis and was happy to answer any questions I had. I am grateful to DriveSimple for their quick service and looking forward to receiving the vans in the coming days.
14 février 2023
Avis spontané
Ben Sharples was very assisting
Ben Sharples was very assisting, inviting and a great asset.
I will be returning with further custom
2 février 2023
Helpful and easy
Ordered and delivered within a week. Great service from start to finish. Will be using again for next van
6 décembre 2022
Avis spontané
So easy and great vans at competitive…
So easy and great vans at competitive pricing.
16 septembre 2022
Avis spontané
Very efficient!
Very efficient, on time, great customer service we definitely recommend!
20 septembre 2022
Avis spontané
Absolutely excellent service from Ben…
Absolutely excellent service from Ben and the team from start to finish. Would recommend!!
8 septembre 2022
Highly recommended !!!
Couldn’t recommend high enough Ben and the team.Van was delivered very quickly and as promised - absolutely brand new .Very efficient and clear communication through the whole
process .
I’ll definitely keep using their services for a long time
14 juillet 2022
Avis spontané
Perfect Customer Service and Fast Delivery
Today the van was delivered to me, just a day after my application was approved. That's so quick and efficient. I definitely recommend DriveSimple to everyone who is thinking about hiring a van. They have a great and high quality customer service.
1 juillet 2022
Avis spontané
Thanks Ben for your great customer…
Thanks Ben for your great customer service. Couldn't be more pleased with my new Van and the process in getting it all finalised, the team was outstanding. what a great company!
20 mai 2022
Avis spontané
Réponse de DriveSimple
Thanks for the great review Neil and glad you like your new van subscription.
Thanks very much to Ben
Thanks very much to Ben. He's a sales advisor. He explain everything clearly and concisely in a friendly manner. I look forward to doing business with this van hire company.
Ben Hughes painter and decorator.
22 mars 2022
Avis spontané
What a great company
What a great company! Excellent customer service, easy to order a vehicle online, clearly laid out and easy to understand costs which comes to one simple monthly payment, saving me time and stress. Keep up the good work DriveSimple.
15 octobre 2020
Avis spontané
I would highly recommend DriveSimple
I would highly recommend DriveSimple. The simple process to order a vehicle online and easy to understand pricing (I had been looking for a simple monthly all inclusive price structure for a while and repeatedly frustrated by other companies over complicating it all) made it vey straightforward. And of course the team were delightful and very helpful. Overall all a good experience.
15 octobre 2020
Avis spontané
Drive Simple have been brilliant…
Drive Simple have been brilliant throughout. Great service and just what we needed - really simple pricing and great Transit vans. Perfect for a business of our size.
15 octobre 2020
Avis spontané
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