Banner for Welcome Wagon

Welcome Wagon Avis 

273
•
TrustScore 2.5 sur 5

2,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Don't waste your time or money on this company. We got zero leads out of this over a 2 year period. The only reason we even went with a second year is because their contract renews and you have no id... Voir plus

Noté 5 sur 5 étoiles

We’ve tried several new mover programs, but none have worked—until now. Welcome Wagon’s targeted program reaches new movers multiple times, which we believe was the game changer for us. Margaret... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Welcome Wagon is a great place to work. The managment team is excellent and caring. We mail new homeowers and Renters a copy of a Giftbook and Postcard with all types of coupons that saves new homeo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We used Welcome Wagon for years to target new patients. We never had any metrics to know if the mailers were generating new patients unless they told us. Since we could not measure the value, we decid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de presse et de marketing
  2. Agence de communication
  3. Consultant en marketing
  4. Publipostage
  5. Société de presse

Écrit par l'entreprise

Founded in 1928, Welcome Wagon is one of America's most recognized new mover marketing companies, helping businesses connect with consumers during the critical first weeks and months after a move. Through targeted direct mail, digital marketing, and multichannel campaigns, Welcome Wagon helps businesses reach new movers as they establish relationships with local providers and make purchasing decisions. Serving thousands of markets across the United States and connecting brands with more than one million consumers each month, the company remains committed to helping businesses acquire new customers, build brand awareness, and foster long-term customer relationships


Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,3

Tous les avis

(273)

6 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience!

Great experience!! Has already helped my business. New customers calling all the time!

19 janvier 2020
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

Thank you so much for the feedback. We're so glad to hear our marketing is working for you! Best of luck in 2020!

Noté 5 sur 5 étoiles

Thank you Eric!

My experience with welcome wagon was not what I expected. I will say, Eric was extremely helpful in contacting me and ensuring I felt confident and comfortable in the process. He offered solutions to problems and was extremely helpful in making my experience a good one. Thank you Eric.

2 janvier 2020
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

I'm very sorry to hear you've had such a negative experience with Welcome Wagon. We request reviews so that we can work towards improving how we service our clients. I believe our Customer Service manager has been trying to reach you regarding your account. I hope you'll be able to connect with her soon to work towards a solution. Best Regards, Eric

Noté 5 sur 5 étoiles

Welcome Wagon is great!

Welcome Wagon is great! I used them at my prior dental office to send mailings to get new patients. Now I am at a new office and will be using them again due to the prior success. They are efficient, accommodating and professional. They respond quickly and answered all of my questions. I would recommend other businesses using them to obtain new clients in your area.

18 décembre 2019
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

We're so glad to hear the partnership has worked well for your practice. It's great to have you back!

Noté 1 sur 5 étoiles

Zero new calls since August

Zero new calls since August. Asked to cancel. Rep made it seem I could try for a few months, she took advantage of me not having time to thoroughly go Through the paperwork. Kicking myself for that mistake.

They say “ they will reach out to make changes “ but they don’t. I am not satisfied at all and warn others to avoid like the plague.

They claimed there would be more names monthly Than there is too. I have followed up with my new mover lists with postcard with offer. Still nothing, nada.

11 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

Would like to know the timeline and…

Would like to know the timeline and confirmed dates of what to expect and when to expect it. For example, when do the new movers receive the gift book. Will I receive a copy of the gift book with my ad and when? What day will the new movers receive the Especially For You Book? Will I receive a copy of it and when? When will I receive a list of the new movers who have received the gift book?

10 décembre 2019
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

Hello Tia, Thank you for the feedback. Someone will call you today to answer all of your questions. My apologies that these were not better explained earlier. Best Regards, Eric

Noté 2 sur 5 étoiles

The ads were generated very quickly

The ads were generated very quickly. Now I hear nothing. I don't know when the first mailings go out. I don't know how the names list will be provided.
After I signed up I feel like I'm left hanging...

3 décembre 2019
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

Hello Beth! Thank you very much for the feedback. My apologies that the timeline was not better explained to you. Your Home Again is being featured in the gift books being mailed out this month. Your social media and email marketing ads are also beginning this month.
The list of names is provided to you in the second month after the first month's distribution is complete. They are emailed out on the 15th, so you'll receive them on Jan 15th.
Please feel free to contact our Customer Service department at 800-779-3526 with any questions you may have. Best Regards, Eric

Noté 5 sur 5 étoiles

Welcome was so easy to work with

Welcome was so easy to work with. They were also very prompt in getting me graphics to review for my ads.

2 décembre 2019
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

Hi John, Thank you very much for the feedback. We strive to create the best marketing pieces possible for our clients! Best Regards, Eric

Noté 4 sur 5 étoiles

Good Job

Great explanation from your sales person of processes and what to expect. Creating visual materials was very easy and design group very helpful. A little surprised at how long it took to get set up finalized.

29 novembre 2019
Avis spontané
Logo de Welcome Wagon

Réponse de Welcome Wagon

Thank you for much for the feedback. We'll review the processes and see what improvements can be made on our end.. Best Regards, Eric

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus