Wheelie Bins Avis 

274
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to find what I wanted on the website. I had a small query that was answered very quickly via the website live chat. Seamless checkout. Order arrived 2 days later. Excellent service all round!... Voir plus

Noté 3 sur 5 étoiles

The ones I needed were not in stock and had to wait, if an item is not in stock they should let you know before paying as there are plenty of other companies selling wheelie bins. the bins themself ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering, no hidden postage costs. Took about a week to deliver. The bin itself is good quality, matches the exact colour of our council bin and was emptied fine with no problems. My only cri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The price was competitive and the purchase was easy. The delivery was great, driver advised when due for delivery snd followed instructions where to put it. The bin is of solid construction... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets
  2. Fournisseur d'engins de chantier
  3. Grossiste en matériel de construction
  4. Magasin de fournitures de bureau
  5. Grossiste en fournitures de bureau
  6. Magasin de fournitures scolaires

À propos de Wheelie Bins

Écrit par l'entreprise

www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.

Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.

Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.

What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.

Shop By Wheelie Bin Size

140 Litre Wheelie Bins

240 Litre Wheelie Bins

360 Litre Wheelie Bins

660 Litre Wheelie Bins

1100 Litre Wheelie Bins


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(274)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good, reliable

Delivery time didn’t take too long, good quality bins, just what I was after. No problems at all, highly recommend

28 mai 2024
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Réponse de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

It’s a wheelie bin so not much to add…

It’s a wheelie bin so not much to add to that.

The bin is what it should be, though slightly brighter yellow than the first one we purchased from you.

The surprise for us was the steep rise in the cost of delivery.

28 mai 2024
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Réponse de Wheelie Bins

Hi Stephen,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.

We have chosen to make the price of the bin cheaper and charge the price from couriers to make it cheaper overall. Although the delivery fee is higher, the price of the bin is cheaper.
Thank you again

Noté 4 sur 5 étoiles

Great bins

Great bins, not so great communication/ delivery information.

21 mai 2024
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Réponse de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.

We will look into where we could have improved the delivery information and take steps if possible.
Thank you again

Noté 4 sur 5 étoiles

Thanks

Easy to order arrived promptly but one was missing it’s wheels

24 mai 2024
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Réponse de Wheelie Bins

Hi Lin
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Excellent all round

Excellent all round

22 mai 2024
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Réponse de Wheelie Bins

Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Fast and efficient delivery of product

Fast and efficient delivery of product. Product good quality

20 mai 2024
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Réponse de Wheelie Bins

Hi Linda
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 2 sur 5 étoiles

Not as advertised

What was delivered wasn't the same as the pictures on their website.

I expected to receive what was advertised.

20 mai 2024
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Réponse de Wheelie Bins

Hi John
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.

I am sorry to hear you didn't receive the same as the website pictures, I will raise this issue with our team to review. I am sorry we have not addressed the issue before, we were unaware until we saw this review. Could you possibly let me know what the differences were?

Thank you again

Noté 5 sur 5 étoiles

Happy with my green and black bins-they…

Happy with my green and black bins-they seem solid with large solid wheels. Only didn’t warn me about delivery on the day so left them in front garden!

30 avril 2024
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Réponse de Wheelie Bins

Hi Rachael
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Promt delivery

Promt delivery

13 mai 2024
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Réponse de Wheelie Bins

Hi Lynda
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Fast delivery!

Fast delivery! Good quality!

9 mai 2024
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Réponse de Wheelie Bins

Hi Jack
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Binn

Very good thanks

22 avril 2024
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Réponse de Wheelie Bins

Hi Leonard
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 1 sur 5 étoiles

Goods have not been delivered

Goods have not been delivered

15 avril 2024
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Réponse de Wheelie Bins

Hi
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. We are sorry to hear that you have not received your item. This appeared to get lost in transit to you and has been redispatched and is showing as delivered.

I apologise if the bin took longer than you had expected and please accept our apologies for the delay. Thank you again for your custom and if you need to discuss this further you can contact us via live chat or email.

Noté 5 sur 5 étoiles

Great service

Great service, speedy delivery, good quality bins. My 3rd purchase. I bought 2 bins a while back. I highly recommend this Company.

8 avril 2024
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Réponse de Wheelie Bins

Hi Marruhk
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 1 sur 5 étoiles

Delivery lead time too long

Delivery lead time too long. Still not resolved bin.

3 avril 2024
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Réponse de Wheelie Bins

Hi
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. We are sorry to hear that you have not received your item.

You had placed your order late on Tuesday evening and your order was processed on Wednesday morning, however the fitting of a lock added an additional lead time which we do mention on our website. I apologise if you had not seen this.

You had been contacting us before the review to try and get an update on the order which was still in the delivery timeframe on the website. We also provided a tracking link for you to track the bin.

I apologise if the bin took longer than you had expected and can see from the tracking the bin has been delivered. Thank you again for your custom and if you need to discuss this further you can contact us via live chat or email.

Noté 4 sur 5 étoiles

It was delivered on time and was as…

It was delivered on time and was as described. One star lost because of the outrageous postal cost.

22 mars 2024
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Réponse de Wheelie Bins

Hi Gordon
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.

We try and be honest with our delivery fees and this is genuinely the cost of shipping the wheelie bin. These bins can't be shipped with DPD, Evri etc... due to their size. We guarantee to have the lowest price available as standard.
Thank you again

Noté 5 sur 5 étoiles

Great service

Great service x product excellence quality

20 mars 2024
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Réponse de Wheelie Bins

Hi Patricia
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Such a simple transaction

Such a simple transaction
Very quick to respond to any queries and the cheapest I could find

18 mars 2024
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Réponse de Wheelie Bins

Hi Daisy
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 5 sur 5 étoiles

Great 240 litre bins

Great 240 litre bins
Lovely service
Fast delivery

28 février 2024
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Réponse de Wheelie Bins

Hi Eileen
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again

Noté 1 sur 5 étoiles

Ordered a week ago, no delivery or communication!

Which I had bought elsewhere... Been a week and no delivery or communication. Wish I had bought elsewhere!

26 février 2024
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Réponse de Wheelie Bins

Hi Miles,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service. We are sorry to hear that you have not received your item.

You had placed your order on Monday Morning and your order was processed for dispatch around an hour later with XDP. This is the first time we have been made aware that you do not have your order. If you had notified us we would have looked into what had happened and resolved it.

We will now launch an investigation into why you do not have your order and we will respond to you privately. If you do receive your order between now and then please let us know.

Thank you again for your custom and if you need to discuss this further you can contact us via live chat or email.

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