WhereiPark Avis 131

I was going through ending my parking contract with Where I Park and Carmen helped me every step of the way. She was very responsive and got everything I needed taken care of. I would definitely use WIP again if I need long term parking.

I've been using WhereiPark for the same parking spot since 2018 and have been very happy with it. There was a period a few years ago during which my spot became unavailable for a couple of weeks due to construction. WhereiPark discounted the cost of my replacement parking during this period without any issues. I am moving to a different location and have just had to cancel my parking spot. Abigail was very helpful and prompt with cancelling my subscription without any hassles. I would recommend this service.

Marie was very helpful and attentive to my needs! It's a great site!

Mitzki was beyond helpful. They followed up after I use the site to get on a waiting list. Since then. Mitzki has been answering my questions promptly and professionally.
I really appreciate their help.

Mitzki from WhereIPark was incredibly helpful with my parking extension. She responded quickly, paid great attention to detail, and made the entire process smooth and stress-free. What really stood out was her willingness to go above and beyond by applying a promo code to my extension, even though it wasn’t typically offered in that situation. Truly excellent customer service—I really appreciate the extra effort!

Quite possibly the worst company ("WhereiPark" "Where I Park" "WhereIPark") I've ever booked a parking space through. All of my payments were made on the exact posting time. My vehicle was towed due to neglected communication. What a great start to your day!

You would think that would be the first issue, wrong!!

Fast forward to another point in time when "WhereiPark" ("WhereiPark" "Where I Park" "WhereIPark") did not communicate with my parking garage and sent me an email saying my contract was cancelled. In shock, I responded and due to my response and without any reply, WhereiPark ("WhereiPark" "Where I Park" "WhereIPark") activated my parking status. No issues with payment.

Speaking of payment/charges, get ready for increases without notification here!

All in all, WhereiPark ("WhereiPark" "Where I Park" "WhereIPark") is a terrible service.

NO COMMINICATION
NO DUE PROCESS
NO PROPER CUSTOMER SERVICE

If I could, I would rate this company at a 0. Giving them 1 star is a stretch.

Great customer service

I had a fantastic experience with the Abigail while canceling my parking. I was prepared for a long process, but Abigail went above and beyond by waiving the standard 30-day notice period and stopping my billing immediately. Abigail was also incredibly responsive to my emails and kept me informed every step of the way, which was a huge relief. It’s rare to find service this quick and accommodating—thank you for making this so easy!

Whaere I park have excellent, timely and supportive customer service.
I was truly impressed by the professionalism and assistance, most especially from Marie who helped me cancel my parking spot when I no longer needed it.
The service itself is also easy to use and straightforward.

Mitzki assisted me with setting up my parking rental and was very helpful with my specific needs.

Fue muy rápido el servicio me saco de un apuro .su personal muy rápido y eficiente .muy amables y el carro está bien cuidado ..no importa que no hables inglés ellos siempre pueden ayudarte.

Carmen greeted me on my visit to pick-up my fob, and instead of just giving it to me, she walked me outside to the garage entry to ensure that I knew exactly where to go, and also to be certain that the device worked properly.

Carmen also assisted in arranging for me at the very last minute, to move up my start date by one day.

Thanks also to Claudia for quickly approving my last minute start date request, and for also quickly approving an earlier date change. Sorry for having been so needy!

Mitzki was super helpful and was able to quickly resolve the issue. Good service. Their customer service over email though takes far too long to reply, chat with a live agent.

Carmen Cadilo provided me excellent customer service, correcting an error that was on my part and refunding a subsequent monthly charge days after it appeared. I thought there'd be an issue or a battle, but it was seamless and pleasant. I'd absolutely use Where I park again, mostly based off of Carmen's ability to handle my issue quickly and pleasantly. Super great service!

Mitzki was friendly and super helpful. Easy and fast customer service!

I always find the staff at WhereiPark to be helpful and knowledgable. I was especially appreciative of the level of care that I received from Abigail and Mitzki. They provide rapid response time and answers to all my questions.

Abigail truly exceeded our expectations and made our day! We inadvertently signed up and paid for monthly parking not realizing it didn’t include overnight parking. My son is in college out of town and we had to obtain parking elsewhere. We got in touch with WhereiPark and Abigail helped us immediately, and gave us a full refund. Thank you, Abigail, we really appreciated your understanding!

I recently had some issues with the parking site and Abigale helped me quickly resolve the problem. It really made me feel understood and valued as a customer. I really appreciated the kindness and prompt reply to my issue. It showed the level of care in their customer service as a company.

Great experience booking a parking spot through WhereiPark. Assistant Mitzki was being super helpful!

I have parked on one of WhereiPark's properties in Los Angeles for the last 3 years and have always been satisfied with the high level of their customer service. Recently, I started parking in our office building and had to close my contract with them. Customer Support Specialist Mitzki handled the process with professionalism and care, replying to my emails the next day, as promised, with honest and courteous answers. Al in all, I was very satisfied with my experience and optimistic that a great customer service still exists. Thanks!