Jenny Farmelo is brilliant!
Jenny Farmelo is knowledgeable, professional and easy to work with. She got us options and helped us in selecting the best suited one.
17 mars 2026
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À propos de l'entreprise
Écrit par l'entreprise
Which Health Cover is a specialist private health insurance service that works with insurance brokers to source the most suitable cover for individuals and businesses. We compare policies across the market to find the right balance of price and benefits, tailored to each client’s needs. We operate exclusively in partnership with Heath Crawford, an FCA regulated and authorised insurance broker, ensuring every recommendation is compliant, transparent and professionally advised.
Coordonnées de contact
Royaume-Uni
- whichhealthcover.com
4,1
Bien
8 avis
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Réponse de Which Health Cover
Thank you, Geoff, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Which Health Cover Team
Policy was not explained properly
Too much information was held back about the policy itself and the consequences arising if a claim was made.
15 mars 2026
Réponse de Which Health Cover
Dear Martin,
Thank you for your feedback. We’re sorry to hear that you feel the policy was not explained clearly.
We understand from your recent conversations with our team that your concerns relate to the differences between your previous WPA policy and the new Bupa policy, particularly around how premiums are calculated. We appreciate that this can feel confusing, especially when switching insurers.
As part of our process, the key features of the Bupa policy — including how no claims discount works — were outlined during your discussions with our adviser and also within the documentation provided to you ahead of your decision to proceed. We also covered these points during the compliance call to ensure everything was clear before the policy was set up.
That said, we recognise that this is an important decision and that hearing new information after the fact can understandably cause concern. We’re more than happy to go through the details again with you and help you compare both options so you can feel confident in whichever route you choose.
Please don’t hesitate to get back in touch with us — we’re here to help.
Kind regards,
The Which Health Cover Team
Great the advisor give me all the…
Great the advisor give me all the information that I needed to go ahead and pick my healthcare cover
12 mars 2026
Seamless service received
9 mars 2026
Réponse de Which Health Cover
Thank you, Sandra, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Réponse de Which Health Cover
Thank you, David, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Which Health Cover Team
Réponse de Which Health Cover
Thank you, Linda, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Which Health Cover Team
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