Akela Pet Foods Ltd Avis 

3 381
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Perfect food for my dog, she's 15 and still going strong. I wouldn't feed her anything else. The deliveries are always faster than they state (I think they state 'worse case' date when you select your... Voir plus

Noté 5 sur 5 étoiles

Whatever I tried for my dog that is the best. After moving to another country I tried to find over here one which could work for my frenchie, but all of them made her scraching herself, etc., so had a... Voir plus

Noté 5 sur 5 étoiles

The dogs love the food ! Jean from customer service is an absolute superstar!! Had a few issues with delivery and she went above and beyond to sort it . Five stars for the product and five stars for J... Voir plus

Noté 5 sur 5 étoiles

Ordered the sample pack and it arrived quickly, it would be good to be able to purchase a selection of the samples to try different ret flavours etc. My dog loved the chicken but they are sold out big... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. aussi dans
  3. Animalerie
  4. Fabricant de nourriture pour animaux
  5. Fabricant de produits surgelés
  6. Magasin d'articles pour animaux
  7. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Akela offers premium WholePrey Concept 80:20 Grain-Free foods, proudly made in Britain. Our dry food is made in the UK, our wet food is produced in Germany to the same high standards, and our raw range is supplied under our sister brand, NutriWolds. Vet-approved and trusted by breeders and rescue clubs, with qualified staff offering expert nutrition advice. Free next-day delivery available – see our website for details.

Akela Taste Guarantee

We're so confident that your furry friends will love Akela that we guarantee it!

We're so confident that your furry friends will love Akela that we guarantee it!
All Akela food is covered under our Taste Guarantee for 30 days from the date of purchase. Opened foods (limited to one per customer) or sealed foods (no limit) can be returned to us at your expense. Here are the terms: 1. You need to notify us by e-mail within 30 days of purchase that you wish to make a claim and include your order number (or a copy of your receipt if you ordered via a stockist) 2. You need to send the food back to us in its original packaging at your expense 3. We will check the food, weigh it and provide a refund for the residual weight minus a 10% fee for opened foods.

Coordonnées de contact

  • Unit 6 Cooil Smithy, Isle of Man Business Park,, IM2 2QA, Douglas, Île de Man

  • wholeprey.com

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

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A répondu à 50 % de ses avis négatifs

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4,9

Tous les avis

(3 381)

180 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. Easy Ordering, Great Commumication, Speedy Dispatch & Delivery.
The Product is 5 Star.
Our 2 Terriers Love the Kibble & the treats are excellent too.
Highly Recommended Company & its Products. Thank You from a Very Happy & Satisfied Customer.

17 novembre 2025
Noté 5 sur 5 étoiles

My dog is now 13plus

My dog is now 13plus. She was a rescue dog and for the 12 years ive had her has had Akela. It arrives quickly and is fresh. She looks well on it and her coat is good.I have had a vet say she hopes she is as good when she is a similar age! I would happily recommend it .

17 novembre 2025
Noté 5 sur 5 étoiles

Wonderful service

Wonderful service and now saving me £50 a month compared to the last place I was using!

17 novembre 2025
Noté 5 sur 5 étoiles

Amazing high quality food.

I wouldn’t feed my dog anything else - she has allergies, Akela fish (allergies include poultry) is a super high quality food. She loves it ( we also add cooked veggies which she adores) we have noticed the benefits through her fur, teeth and general overall health. Would highly recommend Akela to anyone.

21 octobre 2025
Noté 5 sur 5 étoiles

Akela offers such a range of options

They are great on delivery, my dog loves the small kibble. There is so little variety for dogs in flavour normally but Akela offers a lovely range of different flavours PLUS the option of small kibble. My little Border Terrier just doesn't eat any other dried food now and I can't fault it.

20 octobre 2025
Noté 3 sur 5 étoiles

Can't fault Akela but delivery company…

Can't fault Akela but delivery company didn't deliver to house but said they had missed us when we were in. Had to go and collect at co op a mile away

20 octobre 2025
Logo de Akela Pet Foods Ltd

Réponse de Akela Pet Foods Ltd

Thank you for your review and for your kind comments about Akela — we really appreciate it.

We’re very sorry to hear about the delivery experience. As we offer a range of carrier options at checkout, this issue appears to relate to the courier service selected rather than the service provided by Akela directly.

We completely understand how frustrating it is to be told a delivery was missed when you were at home, and then have to travel to collect the parcel yourself.

If possible, we’d really appreciate it if you would consider updating or removing the Trustpilot review for Akela and instead leaving feedback on the courier’s Trustpilot profile, as this helps reviews more accurately reflect the company responsible for the delivery experience.

Thank you again for your support and for choosing Akela.

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