Absolute worst experience we've ever encountered with customer service and overall experience. We started this process in October 2025, and was promised certain features that never happened and cance... Voir plus
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Kierstin Young didn't hesitate to help us out and did everything possible to correct our issue and make sure it didn't happen again. We just started our company Connex Cowboys, and needed a credit car... Voir plus
Wholesale Payments has done an excellent job handling my needs as a business owner. Robert Huerta and Katelynn Baker were quick to respond to my needs whenever I have a question or concert. I appr... Voir plus
I just got off the phone with CSR Janie Lozoya - SHE IS WONDERFUL!!!! Honestly, every time I've called Customer Service the reps have been outstanding, I've been with this company for almost 3 years... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.
Coordonnées de contact
7602 University Avenue, 79423, Lubbock, Etats-Unis
- (806) 698-0625
- clientservices@wholesalepayments.com
- wholesalepayments.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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I spoke with customer service rep…
I spoke with customer service rep Precious Rowe yesterday 3/30/2026. She was wonderful and very helpful with resolving my issue/ complaint. NIGHTLIFE WINE & SPIRITS
Tabitha Brantley was great help!!
excellent customer service!!
Robin showed excellent customer service skills.
She’s the best you guys did great when…
She’s the best you guys did great when you hired her. So professional and very knowledgeable.
Jessie Hernandez was so incredibly…
Jessie Hernandez was so incredibly helpful! He made the whole process so easy and quick! German Auto Care really appreciated it!
My transition was great
My transition was great! My support again Tabitha Brantley and my local contact person Moses was right on top of everything. They both kept me up to date and informed with each step! Stellar service!!
Called about a batch report
Called about a batch report, Kiersten Young was helpful explaining how the batch report works when there is a double charge.
Great customer service!!
The support specialist was very patient and understanding. Hailey had great communication skills and went beyond expectations by making sure our card readers were updated before she left us. The technicians were very helpful as well.
Business Name: PREMIUM APPLIANCE & MORE-SALES - 504181 and the Support Agent's name: Haley Hill
Tabatha is the best
Tabatha is the best
She was very helpful and got the situation cleared up in a couple of hour after we had been trying for 3 weeks to get it taken care of. She made things happen quickly.
Thank God
Amanda was very informative and…
Amanda was very informative and helpful. Very prompt in reviewing my account and providing info requested. Thank you.
Tabitha Brantley
Mrs. Brantley has been amazing through this entire experience. She makes sure my account gets taking care of proper. She is professional and kind. I recommend her for all your wholesale disputes
Amanda Smith was truly professional and…
Amanda Smith was truly professional and polite when helping explain the issue I had. This group is great to work with.
Kristen was amazing in helping with all…
Kristen was amazing in helping with all our questions and problems.
Amanda demonstrated exceptional…
Amanda demonstrated exceptional professionalism and effectively resolved my issue in a timely manner. Despite a few hiccups with our connection, she quickly re-established communication and completed the task at hand without any delays.
Wonderful to speak with a real person!
It was wonderful to speak with a real person, not an AI. Amanda listened to my terminal machine issue, identified that it was an uncommon issue and sent me to the correct person who was able to fix the issue. The whole process was fast and friendly despite the issue being one the team had never encounter exactly before. This was refreshing. The experience with customer or technical service with most companies these days is an endless circle of multiple choice questions, none of which apply. I was so happy to speak with a real person who could understand an issue that wasn't an easy and common fix. Thank you.
Great credit card processing company to work with!
We have been using Credit Wholesale Company for years here at Mad Dog Transmissions 038801 for years and couldn't be happier. The card machine is easy to use and all of the staff are always nice and very helpful. Our support agent Tabitha Brantley is AMAZING and always does anything she can to help me out. We have other processing companies calling us on a regular basis trying to get us to switch and our answer is always no. Even though their rates are more than fair it is the helpfulness of everyone we have ever delt with that keeps us as a customer. Also, their online account platform makes it real easy to view daily charges and batches and provides a variety of other services. We definitely recommend them for credit card processing needs.
I had a great experience talking with…brad
I had a great experience talking with Brad today . My company Name is: BEAULIEU BROTHERS PAWN CITY - 962354 and the Support Agent's name: Brad Haralson
Brad addressed my concerns and got me pointed in the right direction. We got our credit card terminal back on track and brad made everything seem so easy.
He was very professional and helpful.
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