Wilderness Motorhomes Avis 

190
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend Wilderness - our motorhome was really spacious and comfortable to travel in. We had a great trip! The staff at Christchurch were so helpful and gave us some great tips.

Noté 5 sur 5 étoiles

From start to finish the team at Wilderness were excellent. We felt looked after even when on the road. The Fiat ducato we had was a compact for 2 - the interior was spacious for us and well though... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Smooth booking and collection process. Super friendly staff. Didn't love the Fiat engine and cockpit but this is coming from people who have worked in the auto industry and therefore been exposed to m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had a great time and great company, but dropped the ball on a couple of things hence 4 stars. The Motorhome had some external damage that was cosmetic but not fixed. Then worse thing was a leak above... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de camping-cars
  2. aussi dans
  3. Agence de voyages
  4. Location de vacances

Écrit par l'entreprise

Holidays are unique opportunities to build memories for a lifetime. At Wilderness, our business is all about helping you collect remarkable moments with those you love. Our premium German motorhomes are a cut above the average rental vehicle because we want you to explore New Zealand in luxury - just as the many discerning Kiwis who own their own German motorhomes are used to. When you travel with us, we’ll help you get off-the -beaten-track with our ‘no road restrictions’ policy. Plus, you’ll get exclusive access to our curated collection of secret camp spots around NZ. Our 4.9 out of 5 rating from more than 500 Google reviews is testament to the fact we keep delivering an extraordinary experience time after time.


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4,8

Excellent

TrustScore 5 sur 5

190 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,8

Tous les avis

(190)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Top class in every way

Top class in every way. Great customer service before, during pickup and drop-off. Fast, simple easy. The RV was perfectly equipped. Modern, everything worked great. Very comfortable bed. The fridge is quite big and the freezer works - keeping things frozen. My only suggestion...would be great if there was a take it/leave it box at the office for small things you buy, but don't use all of - trash bags, dishwashing detergent, etc. Super minor and only an added touch suggestion.

15 janvier 2023
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Réponse de Wilderness Motorhomes

Kia ora Brian,
Thank you so much for your great review and I agree that would be a great idea! I will make sure to pass that onto the team for you 🙂
Thank you for travelling with Wilderness and we hope to see you again one day soon. 🚐
Nga mihi, team Wilderness.

Noté 5 sur 5 étoiles

Best RV company in NZ.

We have tried several RV companies in NZ and we just completed our second trip with Wilderness. The vehicles have always been top notch. Zero issues. Service start to finish was excellent.

Would like to see a location in Queenstown.

18 décembre 2022
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Réponse de Wilderness Motorhomes

Kia ora David 😃
Thank you for taking the time to leave us your 5-star review. We love that this was your second trip with us and that you're are happy with our service and with the motorhomes.
We look forward to welcoming you back to Wilderness for your third trip one day 🚐
Nga mihi, Team Wilderness

Noté 5 sur 5 étoiles

All Around Amazing Experience!

Fantastic Service from beginning to end. All inquires were received promptly, the quality of equipment was superb and a special thank you to Maria and Sven. We could not of had a better time!

22 décembre 2022
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Kia ora Kevin,
Thank you so much for your 5-star review! I have just shared this with our team so that Sven and Maria can see it 🙂
We are thrilled that you had such a great time and we hope to welcome you back to Wilderness again one day soon 🚐
Have a wonderful Christmas!
Nga mihi, Team Wilderness

Noté 5 sur 5 étoiles

Wat een reis... zeker ook door de super camper die we hadden

We hadden een camper die gloednieuw was en werden door de depot in Auckland opgehaald van de luchthaven. De service en uitleg was ook heel goed. We hadden na een week probleem met de waterpomp en die werd zo snel als mogelijk hersteld (jammer dat het weekend was en daardoor 4 dagen moesten wachten op herstel). De camper hebben we 54 dagen gehuurd en we hebben er een heerlijke tijd in gehad. Vooral het bed was heerlijk om te slapen na een dag genieten van het mooie land.

22 octobre 2022
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Kia ora Dominiek,
Thank you for your 5-star review! 🙂 What an amazing trip you must have had over 54 days. Thank you for taking the time to send us this and we apologise for the water pump issue taking 4 days to fix. We're thrilled that you had a great experience otherwise and we hope you will travel with us again one day soon 🚐

Nga mihi,
Team Wilderness

Noté 5 sur 5 étoiles

Wow where do I even begin 🙌🏼

Wow where do I even begin!!! Firstly we could not recommend Wilderness enough from the moment we booked our adventure in the Uk to checking in and the handover…… Kim was Amazzzzzing sooooo informative, enthusiastic, helpful, who would of thought handover would be such a laugh
And also not to forget Nathan the guy who is on the phone should you need any assistance while on the road, just amazing
Thank you guys 👏🏼👏🏼
We have travelled a lot around the world but never a motorhome experience and we absolutely loooved it truly the most memorable experience and NZ (South Island) you are breath taking 🙏🏼
Thank you Wilderness for everything absolute 5* all the way

29 novembre 2022
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Kia ora Mr Hope,
Thank you so much for your review 🙂 What a lovely thing to read on a Monday morning! We are thrilled to hear you had such a great trip and I have shared this with our team including Nathan and Kim. Thank you very much and we hope to Welcome you back to do another trip with us again one day soon! 🚐

Nga mihi, Team Wilderness

Noté 5 sur 5 étoiles

Top company = top holiday

Wilderness easily received better feedback than other firms we looked at. We then got feedback from a friend who had used Wilderness. It's worth paying that bit more for the extra attention you get from them. Leading up to the holiday we regularly had emails giving us more info,from the campervan itself to planning our route and places to see. They took care of booking our ferry for the trips between the islands. We were picked up and dropped off at the airport. Taking over and dropping of the vehicle was seamless. The vehicle itself was very comfortable and performed well throughout. We had a couple of small hiccups which they sorted very speedily. Nothing was too much trouble and when we return we will definitely use them again.

14 décembre 2022
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Kia ora Keith,

What a wonderful review 😃 Thank you so much for sharing your experience of Wilderness with everyone and we are thrilled that you had a great holiday!
I have just shared your review with our team who will love to read this.
Thank you for choosing to travel with us and we look forward to welcoming you back to Wilderness again one day soon 🚐

Nga Mihi, Team Wilderness

Noté 5 sur 5 étoiles

Would highly recommend

Very helpful
Very friendly
Would highly recommend Wilderness Motorhomes
We will be using Wilderness again when we return to New Zealand

4 novembre 2022
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Réponse de Wilderness Motorhomes

Kia ora Kevin and Lisa,
Thank you so much for your lovely review! 🚐 It's such a nice thing to read on a Monday morning! 🙂 I have shared it with the team and we look forward to welcoming you back to Wilderness again for another adventure soon!
Nga Mihi, Team Wilderness

Noté 5 sur 5 étoiles

What a brilliant company to rent from

What a brilliant company to rent from. The team were super friendly and welcoming, the motor home very new and clean and the king/twin perfect for for adults if two are close enough to share the double bed (my wife and I are!). 😀 The motor home was surprisingly easy to drive and manoeuvring was simple. We got the VIP insurance which we didn't call on but was good peace of mind. Overall we couldn't have been happier, we will coming back to New Zealand and there is only one company we will be getting our motorhome from.

29 novembre 2022
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Kia ora Jon,
Thank you for your wonderful review! We are thrilled that you had a great experience and we look forward to welcoming you back to Wilderness again soon.
Nga Mihi, Team Wilderness

Noté 5 sur 5 étoiles

Good company to hire from.

We hired a double for 4 as we were a party of 3 adults. The motorhome met our needs perfectly. On collection the staff were polite and friendly. We were offered a drink as the paperwork was completed and then shown around the vehicle. It was only a few months old so All, was clean and ready to go. We were provided with extra towels on request. As we were away for 3 weeks an extra set of sheets would have been nice.
The vehicle was easy to drive. We had no problems other than the over cab blind becoming fixed shut.
We would recommend this company to anyone who is looking for a reliable motorhome to hire. We have used other companies in the past, who we didn't look at again.

18 octobre 2022
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Kia ora Lara 🙂
Thank you for your kind review and we are thrilled that you had a great trip with us. We appreciate your recommendation and we hope to welcome you back again one day soon! 🌟🚐

Noté 5 sur 5 étoiles

Wonderful experience with Wilderness!

Wonderful experience with Wilderness. Booked the Double for 2 for about 9 nights in October. The team was fast in replying all queries from the start, we booked months in advance and they patiently answered all of my questions. Bridget was very welcoming at the Christchurch outlet, and she attended to us when we dropped off the vehicle as well.

The motorhome itself was spacious, comfortable and rather intuitive. When Bridget explained each component to us, I recorded everything she said - this was important as it’s a lot of information to take in. Do get the VIP insurance, it is pricey but definitely worth the peace of mind. The wifi is necessary too!

3 octobre 2022
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Kia ora Ruth and Colin,
Thank you for your lovely review! I will make sure that I pass it onto Bridget for you :) We are happy to know you had a great trip and what a great idea to record the walkthrough so you'd remember it! We hope to see you again soon!
Nga mihi, Team Wilderness

Noté 5 sur 5 étoiles

Our first campervan experience and…

Our first campervan experience and really loved it . We are a family of 4 with older children and we booked a king and twin motorhomes . The home is keen and staff is excellent. Support is fantastic whenever we are on the road . Wonderful experience overall .

5 septembre 2022
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Réponse de Wilderness Motorhomes

Kia Ora! Thank you for taking the time to leave us your review 😀 We are thrilled that you and your family had a wonderful experience with Wilderness and we hope to see you back again soon 🚐 🌟

Noté 5 sur 5 étoiles

Had the absolute best time travelling…

Had the absolute best time travelling the north island with Wilderness.

We have done several motorhome trips and this was by far the best. From the initial booking stage we were looked after so well. The van itself was amazing! Very new, very clean, easy to drive, easy to operate. Had zero issues.

We were travelling with our 18 month old and loved that we could put her portacot on the back bed and close the door. Meant we could be in the front living area after she went to bed and we didn’t need to all be in bed at 7pm.

Couldn’t recommend wilderness any higher! The best!

19 août 2022
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Kia Ora Beth 😀
Thank you for your 5-star review and for choosing to travel with Wilderness! We are glad that you and your family had such a great experience and that you recommend us so highly. We hope to see you again soon! 🚐
Nga Mihi,
Team Wilderness

Noté 5 sur 5 étoiles

3rd trip with Wilderness and the best yet

We have just returned from our third trip around the South Island with a Wilderness Motorhome and neither of us wanted to leave our cozy and comfortable tiny house on wheels. Having a Motorhome really opens up places you wouldn’t normally discover and allows for the opportunity to stay in some truely beautiful and remote locations. We made the most of every moment although it was the middle of winter and cold/freezing outside we had the best adventures knowing we had a warm home to return to each night (and a great shower!) The motorhome has everything you need to feel at home and is set out in a way that is very liveable. We we away for 6 weeks and never felt like we needed more space.

The staff at Wilderness are also amazing and go out of their way to make your trip easy and to help if any issues arise.

We will be back for a 4th, 5th and 6th trip I’m sure.

17 juillet 2022
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Kia Ora Gillian,
Thank you for the awesome review! We loved following your travels on social media and seeing all of your stunning photography. You definitely made the most of every moment and we look forward to welcoming you back soon.
Nga Mihi
Team Wilderness

Noté 5 sur 5 étoiles

Just returned from a 10 day winter…

Just returned from a 10 day winter break in a ‘double for 4’ motorhome which had ample room for two of us. The van was well equipped, warm and comfortable. The staff in Auckland were most helpful
We would not hesitate to recommend

7 juillet 2022
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Réponse de Wilderness Motorhomes

Kia Ora Jane,
Thank you for taking the time to leave us your lovely review! 😀 We are glad you had a great Winter break and that the van kept you nice and cosy. We hope to see you again soon 🚐

Noté 5 sur 5 étoiles

Great company had a great experience on…

Great company had a great experience on pick up and drop off.
Sven was friendly and courteous and a pleasure to deal with.
The prices are very competitive and the vehicle in good condition.
I highly recommend this company.
Murray and Shirley Stones

5 juin 2022
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Kia Ora Murray and Shirley 😀
Thank you for the great review! We’re so happy you had a great experience with us. We are very lucky to have Sven on our team and I have passed your review onto him 🚐 🌟 We hope to see you again soon.

Noté 5 sur 5 étoiles

The best motor home rental company

Having tried other companies, wilderness really went the extra mile to ensure we had a good experience and had everything we needed. Good checkin and pick up. Early follow up phone call to see we didn’t have any issues. We had a couple of minor problems that wilderness staff quickly sorted. Excellent drop off. The van was top notch and we had a great time.

22 mai 2022
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Kia Ora Jester 😀 Thank you for your kind review. We're so glad to hear that you had a great experience with us and with your motorhome. We hope to see you back again for another trip soon! 🚐

Noté 5 sur 5 étoiles

Compact Plus

Hired the Compact Plus from Auckland for one week - it is very comfortable, easy to drive and has a clever interior design. Loved the permanent beds which meant no rearranging at night and in the morning. Great customer service. Would definitely recommend Wilderness.

21 mai 2022
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Kia Ora Trudi 😀
Thank you for the great review! We’re so happy you loved your experience. We hope to see you again one day soon! 🚐

Noté 5 sur 5 étoiles

Great customer service

Great customer service. We were able to visit the site a few weeks before our holiday and see through the range of vehicles they had available.
Wilderness provided useful videos to understand and use the various facilities available in their vans. During our trip we had a minor issue with the drain of the sink which they organised a contractor to repair for us.
They also followed up to ensure the repair was completed to our satisfaction.
Overall we had a very positive experience with Wilderness and we would recommend them unconditionally.

19 mai 2022
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Réponse de Wilderness Motorhomes

Thank you so much for your kind words, Campbell 😀 We really appreciate you taking the time out to share your experience with us. We’re happy that you found the videos helpful and that the team looked after you when there was an issue with the drain. We look forward to seeing you again 🚐 🌟

Noté 5 sur 5 étoiles

Excellent service

Excellent service right from the pick up with Sven. Through the induction at the start of our trip to the drop off at the airport. Camper was clean and well presented. It was a little bit noisy on the country roads due to the pots and oven trays rattling in the cupboards. Great company to deal with .

16 mai 2022
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Réponse de Wilderness Motorhomes

Hi Eileen, Thank you so much for your 5-star review! 🌟 We have let Sven know and we are thrilled that you had a great experience with us at Wilderness, it's so important to us! Thank you for letting us know about the pots and trays too, we will look into this. We hope to see you again soon! 😀 🚐

Noté 5 sur 5 étoiles

Highly recommend

Just returned from our second trip with Wilderness. Absolutely love their 4 berth campers. Fantastic staff and support. Love how the bed drops out of the ceiling so we didn't have to pack away the bed every day.

15 janvier 2022
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Réponse de Wilderness Motorhomes

Kia Ora Helen! 😀 Thanks so much for taking the time to send us your review, we really appreciate it and we're happy you had a great experience with us 🚐 The drop down bed is clever isn't it! Saves so much precious time while on holiday. We hope to see you again soon.

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