Wildgrain Avis 1 031

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They reached out to flag a duplicate order—something they easily could have processed without a second thought. Instead, they took the time to email me and saved me the extra charge. Their products ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The customer service is prompt, polite and very helpful. So far all of my interactions have been really good. The bread, pastries and pastas have also been wonderful and I can taste the quality, bette... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wildgrain has the best products and customer service. I have had a recurring order for years and have never been disappointed. The flavored biscuits are a favorite along with the garlic & rosemary... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I've been a customer for a few years. This company has excellent goods. Everything is delicious, and then some. Why four stars? Logistics need work. The site is clunky. Orders do not ship when promise... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. Boulangerie

À propos de Wildgrain

Écrit par l'entreprise

Hi there,

Thanks for checking out our TrustPilot page!

Wildgrain is the first bake-from-frozen subscription box for sourdough breads, fresh pastas, and artisanal pastries.

We're Johanna and Ismail, Co-Founders of Wildgrain. We started Wildgrain because we were looking for clean and high-quality carbs for our family. We spent months replacing stale supermarket breads, pastas, and pastries with our own homemade recipes. These recipes focused on clean ingredients and artisanal processes that provide important nutrition benefits.

Along the way, we learned that so many others were looking for clean carbs as well - and Wildgrain's delivery service was born!

We’re now proud to partner with small bakers and pasta makers across the country to keep the tradition of artisanal and nutritious food alive in our broken food system.

xo,
Johanna + Ismail


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love this bread!!!

17 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thank you so much, Carol! We're thrilled to hear you love our bread. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

Convenient supply stream of fresh

I love having a simple supply stream of frozen par baked bread to finish off in my oven. For a year now, we love the baguettes and sourdough, love the chocolate croissants and the butter to name a few things. The croissants are a good thing!

17 juin 2025
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thanks, Kathryn! We’re so glad you’ve been enjoying the baguettes, sourdough, and those buttery chocolate croissants. It’s great to hear the croissants are a good thing for you! - Kaye from Wildgrain Member Support

Noté 5 sur 5 étoiles

The communication is so responsive and…

The communication is so responsive and when any help is needed they are ready to satisfy all requests. So happy to continue buying these amazing products 🥰

8 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi there! Thanks so much for your kind words! We’re thrilled that you’re happy with our products and service, and we look forward to continuing to support your request. - Kaye from Wildgrain Member Support

Noté 5 sur 5 étoiles

Your food is Delicious,I am gluten free…

Your food is Delicious,I am gluten free and you have an excellent product.Your customer service is a Breath of fresh air!!

15 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thank you so much, Donna! We're thrilled to hear you love our gluten-free options and that our team made a positive impact. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

Expertly packaged

Expertly packaged, deliciously prepared. Send somron e a gift box…they will be thrilled….

9 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Maria, thank you for the wonderful review! We're so happy to hear you loved the packaging and preparation. A gift box sounds like a perfect idea, it's sure to make anyone's day special! We appreciate your support! This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

They reached out to flag a duplicate…

They reached out to flag a duplicate order—something they easily could have processed without a second thought. Instead, they took the time to email me and saved me the extra charge. Their products are outstanding—truly delicious, just divine and their customer service has earned my loyalty for life.

13 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Jenn, thank you so much for your kind words! We're thrilled to hear you loved our products and appreciated our care. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

Great Response and Service

I got the email letting me know my next box was on the way TO MY OLD ADDRESS!! I sent a quick email thinking it was going to be a loss - after all it was my error. Not only did they catch my box and redirect it to my new address, they followed up to make sure I received it. Excellent service and of course everything in my box was delicious.

7 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Bri! We're so glad we could get your box to the right place and that you enjoyed everything inside. Thanks for your kind words and for being awesome about the mix-up! We’re always here to help. 😊

Noté 5 sur 5 étoiles

Love Wildgrain

Love Wildgrain! Products are like no others…imaginative and fresh. Timely deliveries and great value

10 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Heather, thank you so much for your kind words! We're thrilled to hear you enjoy our imaginative and fresh products. Timely delivery and great value are super important to us. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

Immediate correction for MY order goof!


By mistake I changed my order status from the one I activated at the beginning of my orders. This change eliminated "free Croissants for life". Yikes! I contacted Wildgrain immediately and my issue was managed and my account reverted. Croissants restored for my upcoming delivery. Every interaction with Wildgrain has been exceptional: prompt, gracious, responsive, accommodating. Have enjoyed our orders, some choices more than others, but never a complaint, just a matter of preference. Gotta say:
THE BREAD IS OVER-THE-MOON WONDERFUL. Great idea. Great company.
Thanks to everyone involved!

11 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thanks for the kind words! We're thrilled to have you as a member 😍

Noté 5 sur 5 étoiles

The breads and waffles are amazing

The breads and waffles are amazing. They come with easy instructions to warm up. I love being able to have warm, fresh baked bread with every meal. The customer service is friendly and efficient.

14 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

We could not be happier to hear this! Thank you :)

Noté 5 sur 5 étoiles

The best service

The customer service and attention given to my order was above and beyond most companies. My daughter-in-law was thrilled to receive her gift and couldn’t rave about the deliciousness of the product. Thank you so much we will continue to order.

9 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thank you so much, Fran! We're thrilled your daughter-in-law loved her gift and that our team could make your experience special. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

I genuinely love this product

I genuinely love this product. I rarely have issues but when I do, they are quick to respond, always polite and they offer solutions.

25 mars 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

We could not be happier to hear this! Thank you :)

Noté 5 sur 5 étoiles

Overall, hits all the marks!

The customer service is prompt, polite and very helpful. So far all of my interactions have been really good. The bread, pastries and pastas have also been wonderful and I can taste the quality, better than store bought or store "fresh". Managing my subscription has been easy and I look forward to the seasonal items. I'm also happy eating something that I know is healthier for me without dyes or preservatives.

11 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

We appreciate you sharing with us 🥰

Noté 5 sur 5 étoiles

I love the product

I love the product. Love the customer service and prompt response time from the team to answer any questions and concerns. I only wish that the gluten free options were a bit less expensive as I prefer them due to some occasional gluten issues. Recommending to all of my friends and family.

5 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Christine, thank you for your kind words! We're thrilled you love our product and service. We hear you on the gluten-free pricing and are always working to improve. We truly appreciate your recommendations to friends and family! 🌟

Noté 5 sur 5 étoiles

Wildgrain has the best products and customer service.

Wildgrain has the best products and customer service. I have had a recurring order for years and have never been disappointed. The flavored biscuits are a favorite along with the garlic & rosemary loaves of sour dough bread. Recently tried the chocolate croissants - love them.
Everything has such great flavor.

10 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thank you so much, Sara! We're thrilled to hear you love our flavored biscuits, sourdough, and Chocolate Croissants. This means a lot to us! Thank you 🧡

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Products delicious.

16 mars 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thanks, Jessie! We’re happy you’re enjoying the products and our customer service. - Kaye

Noté 5 sur 5 étoiles

Very responsive to requests

Very responsive to requests. Bread arrives 96% frozen. Easy to bake. French butter is the greatest 😋

10 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Hi Ruth! Thanks for the awesome feedback! We’re glad the bread’s easy to bake and you’re loving the French butter.

Noté 5 sur 5 étoiles

You had me at hot, flaky croissant

I kept seeing ads that made my mouth water, so I decided to try a box. After reviewing the website and looking at the cost, I thought I’d try a box as a treat. OMG! Everything I got was absolutely delicious. My spouse and I went through almost everything in two weeks time. The directions (oven temp and cooking time) for each item have been spot on! I’ve since ordered additional boxes. There was a delivery issue with the last one — delivery service delayed by a day. When I contacted Wildgrain’s customer service, I received a prompt response with 3 options on how to rectify the situation…to my satisfaction. They gave me clear instructions to discard certain items that arrived warm (or room temperature) and advised which ones were okay to keep. I have been absolutely impressed — these croissants…whether plain, multigrain, almond or chocolate…are soooooo good!

9 avril 2026
Avis spontané
Logo de Wildgrain

Réponse : Wildgrain

Thank you, Patricia! We’re so happy to hear you and your spouse enjoyed our Croissants! We appreciate your kind words about our customer service and are thrilled you’re loving every bite! Can’t wait for you to enjoy your next Wildgrain Box!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus