Second time ordering. First pairs were ordered late 2023. They lasted a good amount of time before I was seeing the heels wear. Let's hope your quality continues. I've noticed manufacturers quality... Voir plus
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Sent back socks that were defective (hole on the top) paying for shipping. Willow Ace never looked at the socks, claimed the warehouse never told them and claimed it was damaged, would only give me... Voir plus
These socks (Boot Cut) have replaced all my previous thicker boot cut socks and compression socks. I have worn these in the summer and winter (hunting) in Virginia and my feet don't get too hot or co... Voir plus
Easy to navigate website. I already have some boot socks and crew socks and that are great. Feet are dry and even though they are version of wool socks are very comfortable to wear and even in hot wea... Voir plus
A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Awful customer service
Sent back socks that were defective (hole on the top) paying for shipping. Willow Ace never looked at the socks, claimed the warehouse never told them and claimed it was damaged, would only give me store credit and have to pay for shipping. Thanks but no thanks. Worst customer service and honestly not that great of a socks.
In reading the offers available
In reading the offers available, I misunderstood what to do. Got ahold of them, they made it happen for me and that locked me into a lifetime customer. Service is what makes me feel that I made the right choice. Thank you. ⁶
Great customer service
Very easy to contact and make corrections to order via email, helpful and quick to respond.
Great!
Great!
However, it didn’t let me put in the coupon code for an extra 10% off, which was code: ALPACA10
Easy website access
Easy website access. Quick and great price. Quality socks made for every day use.
Best socks on the market …
This is the second time I've ordered from WillowAce and each time it was easy to order and the product has been great.
Great alpaca socks even better value…
Great alpaca socks even better value holds up well
It was ok
It was ok, I disliked having to spend more to get the "free" shipping, but I saw no alternative.
Great to deal with love the socks
Easy to order
Easy to order. Prior use of the product was very satisfactory, so I am ordering some more.
Too quick on the "rate us" email.
Don't send a "How did we do?" email 8 seconds after I place an order. Geez, give me a minute to actually receive the socks.
y'all wont let us edit our orders
I am a Repeat Customer.
I am a repeat customer and a firm believer in WillowAce's socks. The price is hard to beat. My order arrived quickly. I'm ready to Go! Thanks!
Really good socks
Great socks
Great socks, no allergic reactions to synthetic fabric. Socks breath, feet dry. Nice all day comfort too. Worked out so well, placed a second order.
Ship the products !!!
Better than the other
Honestly, these are great and better than the other brand that costs almost double. These are softer and even lasted longer which is outstanding!!
Found it difficult to get the right amount
Found it difficult to get the right number of socks to qualify for the twofer deal. Kept adding more or less with each option until finally I got what I wanted.
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