Wilson Storage Avis 3 651

The fees are absolutely exorbitant and their portal keeps forgetting the autopay added credit card leading to massive late fees even when the issue is raised. Found the same size storage a third of the price just outside of the city area. Honestly can not recommend at all based on fees alone, I wish it was more convenient to have moved earlier but now that I’ve left it’s an absolute sigh of relief.

Fantastic customer service. They both were amazing and went aboce and beyond to help with hiring the storage unit

The manager Anthea is very nice and really helpful. The facility is clean, well lit and secure. The pricing is reasonable. My only negative comment is that you are not permitted to ride in the frieght elevator, you have to send it up/down and then use the stairs (which to be fair are only a couple of metres away), not worth knocking a star off for. Recommended.

It is easy to gain access to the facility and the staff are all very courteous and helpful

Very good customer service, Debbie Smith was excellent, very good asset to the company.

Everything was explained and the facility was very clean, thank you!!!!

Easy to get a contract. Friendly staff. Same day keys in hand

Overall experience was terrific. First impressions always count, the general cleanliness of the facility was first class. Andrea (office manager) was welcoming helpful and very informative which made the process seamless.

Michelle was fantastic! Great on the phone and excellent in person! Very efficient and great Al round experience.

Easy Access, very tidy facility.

The guys were amazing in fitting everything into my storage unit.
Frankly I don't know how they did it.

Easy clean accessible friendly staff and reasonable price

Really helpful staff. Clean accessible facility and easily usable trolleys supplied for moving storage from loading bay to lockers

Staff always helpful. Good maintenance of security and alert staff. Prompt service.

The manager Michelle is a rare gem. She applies beyond-the-call care in her work with customers and responds to concerns with proactive results. She is even available for contact after hours when necessary. Unusual to enjoy a storage business operating this way.
The only thing I'd add is there could be an upgrade to a few components, but I've already shared this with Michelle and she is already on it.

From the first time we phoned up for information we were greeted by Katie and she was so pleasant and helpful. We organised a viewing with her and decided to go with Wilson Storage.

Responded to inquiries quickly and efficiently. Friendly helpful front of office staff, facility supervisor clean and accessible

Exceptional customer service. Great facilities. Competitive pricing. Can’t fault them.

Nathan made the whole process quick and easy & was very helpful.
Showed me the unit, explained the terms and gave me a great deal.
Excellent after hours access good range of packing materials at great prices
Would definitely recommend.