I have been a group fitness instructor for over 30 years. After learning the hard way, Winbridge products are the only ones I now purchase to teach my classes. The clarity and quality of the products... Voir plus
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Lisez les avis des autres
The product received completely met my expectations from the description on WinBridge's website. It appears solidly built and not at all flimsy. It arrived promptly, particularly since it was shipped... Voir plus
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The support from the Winbridge Support Team has been excellent. When my microphone developed a problem, they promptly sent me a replacement. This was very helpful and allowed me to continue my duties... Voir plus
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Customer service was prompt, polite, & professional. My amplifier stopped working because apparently I overcharged it. It was no longer under warranty so WinBridge gave me a code for 50% off a new one... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
About WinBridge WinBridge, established in 2007, is a Chinese high-tech enterprise specializing in voice amplification solutions. Targeting challenges faced by educators—such as vocal strain, soft-spoken delivery, or classroom noise interference—it designs portable voice amplifiers, wireless microphones, and Bluetooth-enabled teaching speakers to enhance vocal clarity and reduce fatigue. With over 40 international patents, and a workforce of 200+, the brand serves diverse scenarios including education, business, tourism, and entertainment. Committed to "quality as core competitiveness," WinBridge integrates innovative technology and rigorous quality control to deliver user-centric audio products. Its mission: "Empowering the world to experience the beauty of clear sound," ensures effective communication for professionals globally.
Coordonnées de contact
36 South 18th Ave Brighton CO 80601, CO 80601, Colorado, Etats-Unis
- +1 (833) 996-2881
- info@wwinbridge.com
- winbridgestore.com
4,3
Excellent
66 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
25% fee undisclosed
My product was expected to arrive within a week. It has been held at DHL for additional import fees that were not disclosed in the checkout process. Upon contacting the company they said it is in their fine print. It seems very deceiving to have free shipping and then be charged 25% import fee to receive my product from the shipping company. It’s been a long process because I thought DHL was a scam.
27 janvier 2026
Réponse de WinBridge Store
Thank you for your feedback.
We're sorry to hear about the confusion and frustration regarding the import fees and delivery process. We understand how unexpected customs charges and shipment delays can create a disappointing experience.
While import duties and taxes are determined by local customs authorities and are outside of our control, we recognize the importance of making this information as clear as possible for our customers. We appreciate your comments and will continue working to improve communication throughout the ordering process.
Thank you for sharing your experience and for helping us identify areas where we can do better.
What you want, when you want it!
As advertised, good products delivered in decent amount of time.
30 décembre 2025
Réponse de WinBridge Store
Thank you for your review!
We're delighted to hear that the product arrived as advertised and within a reasonable timeframe. Providing quality products and dependable delivery is always our goal.
We truly appreciate your support and thank you for choosing WinBridge. We look forward to serving you again in the future!
everything went smooth
30 décembre 2025
Réponse de WinBridge Store
Thank you for your review!
We're delighted to hear that everything went smoothly with your order. Providing a simple, reliable, and hassle-free experience for our customers is always our goal.
Thank you for choosing WinBridge. We truly appreciate your support and hope to serve you again in the future!
Great experience
Great experience, timely delivery -- exceeded expectations. I highly recommend ordering from WinBridge directly, no need to use Amazon.
4 octobre 2025
Réponse de WinBridge Store
Thank you for your fantastic review!
We're delighted to hear that your experience exceeded expectations and that your order arrived on time. Providing reliable products and fast delivery is something we work hard to achieve.
We're especially grateful for your recommendation to order directly from WinBridge. Your trust and support mean a great deal to us.
Thank you for choosing WinBridge, and we look forward to serving you again in the future!
Great product.
Product is everything it says it is with great flexibility and quality. Delivery was on time and packaging was very good. I highly recommend this supplier and product.
25 novembre 2025
Réponse de WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that the product met your expectations in terms of flexibility and quality. It's also great to know that your order arrived on time and that the packaging met your standards.
Your recommendation means a great deal to us. Thank you for choosing WinBridge and for taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!
No instructions came with the S-17…
No instructions came with the S-17 extra teacher/speaker microphone. However, think I figured it out.
4 novembre 2025
Réponse de WinBridge Store
Thank you for your feedback and for choosing the S17.
We're sorry to hear that the extra teacher/speaker microphone did not include instructions. We understand how helpful clear setup guidance can be, especially when using additional accessories.
We're glad you were able to get everything working, and we appreciate you bringing this to our attention. Your feedback helps us improve both our products and the overall customer experience.
Thank you for your support, and we hope you continue to enjoy your S17 system!
Réponse de WinBridge Store
Thank you for your feedback.
We're pleased to hear that you're happy with the product itself. However, we're sorry to learn that our email communication and delivery experience did not meet your expectations.
We appreciate your honest comments, as they help us identify areas where we can improve. Providing timely communication and a smooth delivery experience are important to us, and we will continue working to do better.
Thank you for choosing WinBridge and for taking the time to share your experience.
Réponse de WinBridge Store
Thank you for your wonderful review!
We're delighted to hear that your PA system arrived promptly, paired easily, and is performing great. We work hard to make our products simple to set up and reliable to use, so it's rewarding to know we've met your expectations.
Thank you for choosing WinBridge. We truly appreciate your support and hope you continue to enjoy your PA system!
have not received my order yet
have not received my order yet. when I call and leave a message the response is not helpful
3 novembre 2025
Réponse de WinBridge Store
We sincerely apologize for the delay and for the frustration this situation has caused.
We understand how disappointing it is not to receive your order and then feel that your concerns were not adequately addressed. This is not the level of service we strive to provide.
Please contact us at support@wwinbridge.com with your order details, and our team will personally review your case, investigate the shipment status, and work to resolve the issue as quickly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
A great system for my classroom of 4th…
A great system for my classroom of 4th Graders.
3 novembre 2025
Réponse de WinBridge Store
Thank you for your wonderful review!
We're honored to hear that our system is helping in your 4th grade classroom. Supporting educators is one of the things we're most proud of, and it's always rewarding to know our products are making a positive difference for teachers and students.
Thank you for choosing WinBridge. We truly appreciate your support and wish you and your students a fantastic school year!
Réponse de WinBridge Store
Thank you for your review!
We're delighted to hear that you're happy with the sound quality and connectivity of the product. Providing reliable performance and an enjoyable user experience is always our goal.
We truly appreciate your support and thank you for choosing WinBridge. We hope you continue to enjoy your product for years to come!
Somethime I have problem with signal
Somethime I have problem with signal, even when microphone is very close. Both microphones does not work together in the sam time.
14 octobre 2025
Réponse de WinBridge Store
Thank you for your feedback.
We're sorry to hear that you've experienced signal issues with your microphone system. This is not the performance we expect from our products.
The issue may be related to pairing, channel settings, or product configuration. We'd be happy to help troubleshoot and find a solution for you.
Please contact us at support@wwinbridge.com with your order details and product model, and our technical support team will assist you as soon as possible.
Thank you for bringing this to our attention. We appreciate your feedback and look forward to helping resolve the issue.
Great product, poor customer service
I ordered a voice amplifier system through Amazon in February, and I love it! However, in October, my microphone stopped connecting to my speaker. I sent an email to Winbridge asking for advice and never got a reply. I ordered another microphone, which I paid nearly double for with the $20 shipping fee. The only communication I received was the confirmation of my order and the shipping notice. Love the product, not the service.
11 octobre 2025
Réponse de WinBridge Store
Thank you for your honest feedback, Kristin.
We're delighted to hear that you love your voice amplifier system, but we're truly sorry to learn about your experience with our customer service. Not receiving a response when you needed assistance is not the level of support we strive to provide.
We also understand your concerns regarding the shipping cost and appreciate you bringing this to our attention. Your feedback helps us identify areas where we need to improve.
Please accept our sincere apologies for the frustration caused. If there is anything we can still do to assist you, please contact us at support@wwinbridge.com. We value your business and hope to provide you with a much better experience in the future.
Good Product with Great Sound
S99 is working as expected.
If a wireless headset microphone was provided with it, I would be more happy. Good Product with Great Sound
8 août 2025
Réponse de WinBridge Store
Thank you for your review and for choosing the S99!
We're delighted to hear that the sound quality has met your expectations and that the product is performing well. We also appreciate your suggestion regarding a wireless headset microphone. Customer feedback like yours helps us improve our products and better meet our customers' needs.
Thank you again for your valuable feedback and support. We hope you continue to enjoy your S99!
I was only ordering a replacement…
I was only ordering a replacement charger, but the mailing cost was about twice the cost of the charger. Then, it took weeks for the package to arrive. When it did show up it was what I was looking for.
26 août 2025
Réponse de WinBridge Store
Thank you for your feedback.
We understand your concerns regarding the shipping cost and delivery time, and we're sorry that the experience did not fully meet your expectations. Replacement parts are often shipped individually, which can sometimes result in higher shipping costs than customers expect.
We're glad to hear that the charger arrived safely and was exactly what you needed. Your feedback helps us continue improving our products and services.
Thank you for choosing WinBridge and for taking the time to share your experience.
I'm still waiting for my product
I'm still waiting for my product. It was never delivered.
28 juillet 2025
Réponse de WinBridge Store
We sincerely apologize for the delay and understand how frustrating it is to be waiting for your order.
This is certainly not the experience we want for our customers. Please contact us at support@wwinbridge.com with your order details, and our support team will investigate the shipment status and work with you to resolve the issue as quickly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to make this right.
This is the second portable mic I have…
This is the second portable mic I have purchased, and it was for a friend. I love mine...had it for several years and it still works so well. It is so much better than more costly ones. Great purchase from a competent merchant.
21 juillet 2025
Réponse de WinBridge Store
Thank you for your wonderful review!
We're especially honored to hear that this is your second WinBridge portable microphone and that you chose to purchase one for a friend. Knowing that your original unit has served you well for several years means a great deal to us.
We're delighted that you've found our products reliable, durable, and a great value compared to more expensive alternatives. Thank you for your continued trust and support. We truly appreciate your recommendation and look forward to serving you again in the future!
Provided option to buy extra headsets…
Provided option to buy extra headsets separately. Good explanation of products and components on the website. Quick delivery considering items purchased came from Beijing.
1 juillet 2025
Réponse de WinBridge Store
Thank you for your thoughtful review!
We're delighted to hear that you found our product information clear and helpful, and that the option to purchase additional headsets separately met your needs. We're also pleased that your order arrived quickly.
Your feedback means a lot to us and motivates us to continue providing quality products and service.
Thank you for choosing WinBridge, and we look forward to serving you again in the future!
Réponse de WinBridge Store
Thank you for your positive feedback!
We're delighted to hear that you're happy with the product and its performance. Customer satisfaction is our top priority, and it's always rewarding to know that our products are meeting expectations.
Thank you for choosing WinBridge. We truly appreciate your support and hope you continue to enjoy your product!
After two delivery attempt didn'get the…
After two delivery attempt didn't get the item and goes ghost for a refund, godd product bad and dishonest customer service
13 mai 2025
Avis spontané
Réponse de WinBridge Store
We are very sorry to hear about your experience and sincerely apologize for the frustration caused.
This is certainly not the level of service we aim to provide. We would like the opportunity to review your case and better understand what happened with the delivery attempts and refund request.
Please contact us at support@wwinbridge.com with your order details, and our team will investigate the issue and work toward a satisfactory resolution as quickly as possible.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to make things right.
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