It was an easy process and Scott who came to our home was personable and outgoing with little or no pressure applied and willing to negotiate what we considered a fair price. Vinnie and his helper w... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
It was an easy process and Scott who came to our home was personable and outgoing with little or no pressure applied and willing to negotiate what we considered a fair price. Vinnie and his helper w... Voir plus
L'entreprise a répondu
Everything went as promised. Your associates arrived as stated they came between 7&8 started working ,stopped for lunch then continued until finished one day install cleaned up everything and left ver... Voir plus
L'entreprise a répondu
My appointment with sales person happened in late April early May. The reason I changed company was i was told one date for installation and it didn't happen until two month later. When asked your sal... Voir plus
L'entreprise a répondu
Installers did a great job but should have protected the sink and countertops while installing bay window. The salesman was not transparent while offering perks to our purchase. The $100 restaurant... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Solve problems by installing solutions.
575 University Ave, 02062, Norwood, MA, Etats-Unis

Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience. Professional, efficient and convenient. From start to finish. Great people to work with, Great products and services fairly prices. Highly recommend.

Réponse de Window Nation - Boston
I started the 2nd phase of my windows. The sales man that came out was great. He went above and beyond to make me happy. Then I requested the same company that came out last time. They came before start time. I forgot and wasent expecting them. We were scrambling to get my daughter dressed for school my wife took my daughter to school I didn't even know they removed all the windows and installed them and left. I never knew they were done and gone. Not a trace of them being there except the new windows. That install crew is unbelievable. Very professional and quality workmanship. I got 1 more phase to go and I look forward to that crew 1 last time. Thank you

Réponse de Window Nation - Boston
I paid for a complete replacement of exterior trim along with ten new windows. Came to find that they were "covering" existing trim with Aluminum. Not what I paid for, and it looks like shit. Some of the aluminum isn't even glued on like it should be causing lack of seal and razor-sharp edges. Sounded like a simple miscommunication in what the job entailed between window nation and sub contractor (I was told window nation does not use day workers, that they were Window Nation employees and a "white glove" service. The two workers left blue tape all over my bathroom ceiling and didn't finish the job as "it was getting dark, and they were already a day over schedule".
There are also cracks in the frame on the inside of two windows, and the drip cap was not replaced on several. I was told this was part of the job. The drip caps that were replaced were not covered by shingles resulting in large gaps where water can enter.
I paid MUCH more for Window Nation due to financing, warranty, and the false assumption they would do a better job than the several local contractors I had quote the job. I am paying for this mistake.
Jeremy, the design consultant, has been very helpful and communication has been great. He said he would see how much he covered for exterior trim and make it right. I am counting on him to do this, either via a partial refund, or replacing the exterior trim entirely.

Réponse de Window Nation - Boston
We had a great experience with window nation from start to finish. We were very impressed and highly recommend this company!

Réponse de Window Nation - Boston
Awesome people great job cleaned up everything when finished

Réponse de Window Nation - Boston
This has been a great experience. We love the windows. The few issues we had were immediately addressed by Randy Buck. It was a pleasure working with him. Everyone we talked to were very knowledgeable and helpful. Junior, who installed the windows, was great also. We highly recommend Window nation.

Réponse de Window Nation - Boston

Réponse de Window Nation - Boston
Tech that came out was courteous, knowledgeable, and performed the fix in a quick and timely manner. Our slider was hard to open and close, and he fixed it and even asked if we wanted him to clean the tracks out so that it would work better.

Réponse de Window Nation - Boston
I had 2 windows and 2 doors installed. The products were really nice. I LOVE my front door! The installers were punctual and the workmanship was very good.

Réponse de Window Nation - Boston
The team were great communicators and the installers were polite, knowledgeable, clean and neat and very efficient.

Réponse de Window Nation - Boston
Everything went as promised. Your associates arrived as stated they came between 7&8 started working ,stopped for lunch then continued until finished one day install cleaned up everything and left very professional and hard working. Great install team. Paul Walczak

Réponse de Window Nation - Boston
The two gentlemen on the crew immediately became our friends. They arrived in the early morning and worked until late in the afternoon. They planned well, worked diligently. All of the removed windows were stacked at the truck, leaving their work area super clean. When the old windows were stripped, the new windows came down together and accurately installed one, by one ... one man on each side of the house. When one finished early, he started forming the trim, leaving no dead time for completed sides. The quality of their work was impeccable. If I was still in my boatbuilding business I would have hired them on the spot.
The finish was complete and impeccable. It was a joy to have them work on our home.

Réponse de Window Nation - Boston

Réponse de Window Nation - Boston
There was a big miscommunication that took over three months to get our windows. They blamed it on our HOA , but that was false. When we finally got them, they were installed quickly and very professionally. I was very disappointed however that they almost ruined my flower garden by discarding the siding around the windows all over the plants I worked so hard to have

Réponse de Window Nation - Boston

Réponse de Window Nation - Boston
The door was installed.
No I was not happy with working with this company.
No I wouldn’t use them again.
I believe business is done by a phone call.
Not texts .
I believe the customer should be informed When & What time the workers will be showing up. Telling me I’m scheduled tells me nothing

Réponse de Window Nation - Boston
Randy was excellent in explaining the products, costs, installation process and anticipated timing. The measurement technician was timely and professional. The crews were professional and workmanlike. Overall, an excellent experience.

Réponse de Window Nation - Boston
I should give it a 4-1/2. The only problem was that they were missing a window from my order. They got the window the next day. Everything was smooth and the install crew performed well and clean up was spot on.

Réponse de Window Nation - Boston
Great windows fast service and Randy the sales person and Doug from instillation. Had a few problems and they solved them after they read my text. Doug went out of his way to get a crew out the same day we talked. Everything looks great and I and a happy camper with new windows and great service.
I will recommend Window Nation to family and neighbors. Randy and Doug are great guys to talk with about any problems you think you have about your new windows. 5 stars for Window Nation

Réponse de Window Nation - Boston

Réponse de Window Nation - Boston
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.