Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... Voir plus
L'entreprise a répondu

Millcreek Boulevard 23000, 44122 Highland Hills, Ohio, US
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Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up poun... Voir plus
L'entreprise a répondu
Overall very good expierence. Kenny answered all our questions throughout the project of whole house windows and patio doors install without hesitation. We understood what to expect before, during an... Voir plus
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Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased... Voir plus
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Good install experience. Over 20 new windows and sills look great. Windows shipped a bit early and install happened very shortly after that. The install crew answered questions and was very respect... Voir plus
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Écrit par l'entreprise
Solve problems by installing solutions.
Millcreek Boulevard 23000, 44122, Highland Hills, Ohio, Etats-Unis

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They we’re on time, they knew what they were doing and did a quick cleanup.

Réponse de Window Nation - Cleveland
Installation team was very professional. Excellent results...

Réponse de Window Nation - Cleveland
Everything went smooth and efficient. Could not be more happy!

Réponse de Window Nation - Cleveland
The workers were very professional. They cleaned up after the job was done.

Réponse de Window Nation - Cleveland
Installation was flawless. Installers were meticulous, professional and left the work areas spotless. Windows fit like a glove! Outside noise practically gone while insulating factor is very high.

Réponse de Window Nation - Cleveland
Consistsnt communication about what going to happen next. Excellent price for my pocket, and window install was fast ,easy and wonderful people working not smoking or talking so much. Im very pleased.

Réponse de Window Nation - Cleveland

Réponse de Window Nation - Cleveland
Avoid at all cost,
The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment.
The saleman than showed up pounding on my door after 9pm uninvited. First words out of his mouth can I at least give your a damn quote !
After knowing what I know now about quality windows and actually educated, theirs only one window that you actually get what you paid for and that’s UNIVERSAL WINDOWS DIRECT UniShield.
If you don’t believe me then educate yourself on what the NFRC P-1 chamber proved.
Simply put I went with Universal Windows Direct and their exclusive Unishield Window.
Also the next day I got an email from the manager Richard Hansen at window nation saying how he’s happy to hear I had a great appointment with their rep yesterday, and sent a blind quote completely irrelevant to the scope of work I wanted done. Ya being cussed at door pounding uninvited at 9pm… great appointment right !

Réponse de Window Nation - Cleveland
Great company. Efficient. Good team work. Windows look spectacular and are so easy to open and clean.

Réponse de Window Nation - Cleveland
The installers were professional and efficient. The windows are the same design as we installed in the front of the house last year.

Réponse de Window Nation - Cleveland
Commnication was very good, price mid range everyone helpful and efficient

Réponse de Window Nation - Cleveland
I was told I needed a new door due to a defect. The technician came out to replace the door and said it was not a defect and he could fix it I agreed to having it repaired pending if it doesn’t hold or happens again something else will need to be done. The area was patch. It looks bumpy and messy

Réponse de Window Nation - Cleveland
Terrible customer service to get a simple part. I requested on 12/30/25. Today is 3/10/26 and I still do not have the replacement part. I was told I'd be updated along the way and I wasn't. I called once and was told there was a miscommunication and the part wasn't ordered. A month wasted. Then it's ordered and still no updates or part. We had great service when we got our windows installed so I am surprised it is so difficult to get a small part, or at least some communication on the delay. Frustrating!

Réponse de Window Nation - Cleveland
After getting an appointment they came out as soon as possible and installed the replacement window. In no time they had it installed and cleaned up Turned out great!

Réponse de Window Nation - Cleveland

Réponse de Window Nation - Cleveland
Very nice young man. Able to arrive sooner than scheduled (he did call first to verify that that was ok). Kept us in the loop.

Réponse de Window Nation - Cleveland
We had a loose rubber strip at the base of our door (froom Window Nation) Service was initiated quickly - we did have to wait for parts to come in - and service tech came and did the work in professional manner. This was a free service.

Réponse de Window Nation - Cleveland
I love that Window Nation has a lifetime warranty on windows and screens. I wish the salesman was more specific about the size windows we were getting. Now we're stuck with smaller windows probably for the rest of our lives. :( Because the windows were smaller than the opening, they had to frame in, add foam insulation and caulk, and then we had cold air coming in. Jeff came out to fix the air coming in, and he was very nice and thorough. Despite his efforts, air is still coming in. He said I could contact him, if there were still any problems which was very nice. I haven't called him back yet. I think the value for the money we paid was not good. The windows themselves are good. Love the wood-grain look.

Réponse de Window Nation - Cleveland

Réponse de Window Nation - Cleveland

Réponse de Window Nation - Cleveland
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